248 results found
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Search results to reflect the exact number of occupants searched.
For hotels with multiple rooms with different occupancy rates, it would be very helpful if the search results in the booking engine would reflect the searched occupancy. Currently, this is not possible and rooms are always shown in the same order in the booking engine, no matter for how many people you want to book a room.
Desired behavior: if you search for a room for 2 persons, 2-person rooms are shown at the top. But if you search for a 6-person room, the 6-person rooms should be shown at the top.
3 votesReview of Mews Search starting and in exploration phase
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Allow for a custom name (not the company name) on a booking engine
Currently we are able to set up a booking engine for each bookable service, and even select which rooms/rates we want to display per engine. Works great!
However, the only branding/names displayed in the booking engine are the company name, and the room type name.
If you have double rooms in two different bookable services, under the same company. It get's a little bit confusing for the guest as to which actual place it is that they are booking.
A custom name would be great, or an (optional) subheader with the bookable service name would also suffice.
1 vote -
Display hourly availability in BE
Guests would need to try and book slots hoping there is availability. In high demand services this would mean several tries to book a time slot until sucessful. Better option would be to allow properties to display their availability for hourly services too for a better UX
3 votes -
Allow to open the booking widget with a deeplink
There are currently two ways to open the booking engine and I would like to see them combined.
- Standalone: to open the booking engine with a URL on a new tab/page of the browser. It also allows deeplinks to preselect language, currency, dates, persons, category etc.
- Widget: to open the booking engine in a, iframe popup overlay by creating a button with the class 'distributor-open' and without link.
I would like to use a combination of them, so open the widget with a deeplink.
It should be as easy as adding the deeplink to a button with the class 'distributor-open'.…
1 vote -
Allow to start the booking process with room type or package
I design websites for hotel and am working on the first site where Mews needs to be integrated. It surprised me to see that it is not possible to link to a specific room or package in the booking engine.
Every hotel website I worked with wants a page on their where they describe and promote their room types and packages. It makes perfectly sense to add a [Book now] button to that description, which raises the expectation that you can directly book that room type or package with a click on that button.
Unfortunately this is not possible with…
7 votes -
Package-led sales in BE
Many properties with accommodation packages (eg. spa, activities/tours etc) want the ability to first chose the package, prior to chose the room type as this could be an "early stage" upsell in the booking flow.
12 votes -
Payment Option - Afterpay
Afterpay have a large presence in ANZ and are expanding their offering. Offering the payment option via the Mews BE would enhance the experience for customers in the region.
1 vote -
we would like to offer our breakfast online for campers. Due to the different VAT rates, 2 items must currently be posted (share of drinks,
we would like to offer our breakfast online for campers. Due to the different VAT rates, 2 items must currently be posted (share of drinks, share of food). This is of course too cumbersome for the guest.
Is there a way that I can create a product when the guest books (e.g. breakfast camping 15,-) and Mews automatically splits this booked service into two products?
2 votes -
GTM Ecommerce Data Layer - All Search Data in one data layer
On results page, the number of searched adults is located on a separate event (ga4FetchedWithOccupancy) from the event containing a Data Layer with searched dates, availableRooms, prices, currency. Include the searched adults number in the data layer of ga4CategoriesLoaded
1 voteReview of Mews Search starting and in exploration phase
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Company booking engine
We should be able to create a booking engine for companies, where booking is only possible if you have a voucher code. This prevent guests withour a company agreement to book without giving credit card information.
2 votes -
Upselling (same) products during Guest Journey
When a breakfast product (regardless of price) is attached to a reservation it should not be promoted again to the customer.
Current Mews logic: “a product will not be promoted to a guest if it is attached to the booking” - suggested change “products within the same product category will not be promoted to a guest if any product within that category is attached to the booking”.
10 votes -
Average price for breakfast
When a reservation is done with 1 Adult + 1Child than the average price of the breakfast for both products will be displayed.Breakfast adults: 20€, Breakfast child 10€ then it displays 15€. This can be very confusing for guests + staff. It is better to display the price per each product and do not show the average price
7 votes -
Phonetic Pronunciation
give guests the option to add their name Phonetically
2 votes -
Possibility to store an image behind each step in the booking engine. Otherwise, it currently looks very dreary and half-furnished.
Possibility to store an image behind each step in the booking engine. Otherwise, it currently looks very dreary and half-furnished.
2 votes -
Create the option for a guest photo to be added to the Internals - Guest Notes
Create the option for a guest photo to be added to the Internals - Guest Notes section of MEWS please.
The new update is great with categorized notes.
Being able to upload a picture of our VIP and regular guests would be really helpful2 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Confirmation with discount
Guest/booker should be able to see which discount has been deducted from their bill, when a dynamic company rate or a campaign rate has been used.
4 votes -
Confirmation
To be able to send confirmation as a PDF document.
1 vote -
Set separate Email Sender name rather than using Location Name
Currently the emails that are sent use the location name as the 'Sender' name. We would like to customize this, so that regardless of location, emails sent to our guests are using our company name (or something else).
1 vote -
Customize Landing Page with Notifications for Guests
Could we add a descriptive text to the landing page, so we can clarify any current promotions or restrictions? Ie. “Accepting reservations for Summer 2024 now” - anything that would help prevent guests from selecting date selections that are in a blackout or have particular restrictions (ie. we do not allow Saturday check-in, so selecting any dates that begin on Sat returns no availability).
2 votes -
Set separate logos for booking engine and email header
Currently we are only able to upload one logo, which is used both in the top left of the booking engine, as well as the top of the email templates. As a result, we are stuck with a logo that works for one or the other, but not both.
We would like to be able to set separate logos, so we can tailor them to the exact purpose they are being used for.
3 votes
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