Settings and activity

  1. 4 votes

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    0 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →

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    released  ·  Aneta responded

    Hi Mewsers,
    Good news! We just released this feature. You can now configure the custom online check-in instructions.

    How to do it?
    Go to Settings > Services > Stay > Options and look for “Check-in instructions” field.

    Insert plain text – do not use HTML tags.
    Custom check-in instruction appear at the end of the online check-in flow.

    Have a great day,
    Aneta

    Charmaine Lee supported this idea  · 
  2. 124 votes

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    idea to upvote  ·  14 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →

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    Charmaine Lee supported this idea  · 
  3. 170 votes

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    21 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →

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    released  ·  Aneta responded

    Hi Mewsers!
    Guests can now sign digital registration cards in Navigator before arriving!

    Now, when guests check in online, they’ll provide all of their legally required info and their signature to create a digital registration card.

    We’ll store the signed card on the customer profile in Mews in Files section. https://help.mews.com/hc/en-us/articles/360010283757

    For more information check the release note at https://releases.mewssystems.com/.
    Have a great day,
    Aneta

    Charmaine Lee supported this idea  · 
  4. 167 votes

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    released  ·  14 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →

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    Charmaine Lee supported this idea  · 
  5. 14 votes

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    0 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team,


    Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.


    Kind regards,

    The Mews Team

    Charmaine Lee supported this idea  · 
  6. 14 votes

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

    Charmaine Lee supported this idea  · 
  7. 336 votes

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    47 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →

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    idea to upvote  ·  Aneta responded

    Hi Mewsers,
    we just enabled the partial customization of the Before start email which is sent 48 hours before guest’s arrival.

    You can now add personalized details, such as specific arrival information or keep guests informed on your social distancing policies and encourage them to check in online.

    Check our Help guide which emails can now be customized: https://help.mews.com/hc/en-us/articles/360001840877.

    Have a great day,
    Aneta

    Charmaine Lee supported this idea  · 
  8. 34 votes

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    1 comment  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

    Charmaine Lee supported this idea  · 
  9. 192 votes

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    7 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →

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    released  ·  Aneta responded

    Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes – https://www.mews.li/app/release-notes.

    We have released the 1st version and we plan to automate it further and make the collection of real emails even more convenient for you.

    Thank you again for sharing your idea! 
    Have a great day,
    Aneta

    Charmaine Lee supported this idea  · 
  10. 314 votes

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    idea to upvote  ·  26 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →

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    Charmaine Lee supported this idea  · 
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    Charmaine Lee commented  · 

    When guests do the online check-in, we need it to be compulsory for them to fill in their ID details too. At the moment in the region where we are living, apparently it's not possible to do because it's not a legal requirement. But for us as a property, we want to know that everyone has an ID, so that if an incident happens like theft, the police have something to go on to try and catch the culprits. It's important for us to have this feature, since we are trying to work more with the covid-19 situation by making it safer for guests and our staff to keep safe distancing from each other. Please can you make this mandatory?

  11. 383 votes

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    8 comments  ·  Mews Operations (PMS) » Timeline  ·  Flag idea as inappropriate…  ·  Admin →

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    Charmaine Lee supported this idea  ·