Settings and activity
9 results found
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94 votes
An error occurred while saving the comment 
Hugo
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57 votes
An error occurred while saving the comment Hugo
commented
Most PMS offer this, it’s ridiculous that Mews doesn’t have this feature added !!
Hugo
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39 votesHugo
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105 votesHugo
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145 votes
Review of Mews Search starting and in exploration phase
An error occurred while saving the comment Hugo
commented
Currently, Mews allows us to search for invoices and due invoices easily—but there’s no way to retrieve a specific proforma invoice that was sent or emitted. This creates major complications when reconciling bank transfers, especially if the booking was later modified and the amount changed. It often leads to time-consuming manual searches or, worse, having to ask guests to resend the proforma we originally issued.
Proformas have reference numbers—so why can’t we simply search them like other invoices? This feature is standard in most PMSs and would drastically reduce back-office friction.
Suggested solution:
Enable proforma invoices to be searchable by their number or guest name/date, just like final invoices. Ideally, include them in the “Dashboard” > “Invoices” list with a filter to distinguish them.An error occurred while saving the comment Hugo
commented
We shouldn’t have to do a full investigation to find what is the reason we received such and such amount in our accounts. This is a basic feature on most PMS. I am surprised Mews is so behind on this. Why do we even have counters if they don’t allow us to easily retrieve proforma invoices??
Hugo
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399 votes
Hi there Mewsers!
You’ve asked and we’ve listened.
We upgraded the action log to make it more detailed and easier to use.
Below are some of the additional details that we’ve added.
Before, when a reservation moved to a different room, you couldn’t see which room it was in originally—now you’ll always see exactly how the reservation looked before and after each change.
We’ve enhanced updates for products. You’ll now be able trace for example, the additions of order items as well as the price adjustments made to your products.
And finally on the pricing side, no need for a calculator! You can now monitor and report on changes to prices with the both net and gross values, as well as the affects the changes you’ve made have on taxes.
We will continue working on updates to the action log for different sections of the system. Stay tuned for more!
Hugo
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33 votes
Hello from the Mews product team,
Thank you for sharing your feedback with us.
Our development team is currently working on resolving this issue, you can expect an update for this in the coming weeks.
Hugo
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134 votesHugo
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36 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
Hugo
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Extremely necessary.
It's impossible for us to have to cancel a reservation and redo it (as they recommend doing on the mews help page) because when it comes from the channel manager, it will stop syncing with the OTA in case the booking gets modified.