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Connectivity

n the Connectivity forum, we welcome your ideas and comments for helpful linkages between Mews and the rest of your technology stack. There's a category here for:

  • Each of our APIs - the booking engine, channel manager, connector. distribution and multi-property APIs
  • New integrations you'd like us to investigate
  • Optimizations to the marketplace
  • New webhook developments and updates
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Connectivity

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48 results found

  1. Identify ghost payments when re-issuing closed invoices

    The new "Simple modification and re-issue of issued debit invoices or closed invoices" function means that payments are received from the payment/getall or accountingitem/getall endpoints that should not be considered as payments from an accounting point of view, as they do not generate a cash flow.
    However, there is currently no way of identifying them, apart from excluding all payments that are not associated with an accounting category.

    https://help.mews.com/s/article/How-to-reissue-an-issued-invoice-or-closed-bill-to-make-changes-and-issue-refunds?language=en_US

    https://help.mews.com/s/article/How-to-change-the-bill-owner-s-address-on-an-issued-invoice-or-closed-bill?language=en_US

    1 vote

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    released  ·  0 comments  ·  Connector API  ·  Admin →

  2. CreatedUtc and UpdatedUtc on accountingItems

    Hi there !
    We need to have possibility to get an CreatedUtc and an UpdatedUtc on accountingItems.
    Could you please update your API which would allow us to get this dates ?

    Thanks !!

    42 votes

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    8 comments  ·  Connector API  ·  Admin →

  3. Guest info webhook for Virdee

    Virdee does not receive updates to guest contact information from Mews. This is due to a limitation in the API on the Mews side. If a guest contact (name, phone or email) changes In Mews, then it must manually be changed in the Virdee dashboard.

    4 votes

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    1 comment  ·  Connector API  ·  Admin →

  4. Release date in reservations/update

    Add the possibility to update the release date when reservation is updated.
    Currently, if a reservation's arrival date is changed and its release date is after the new arrival date, the update is not possible via connector API and the user has to make the modification in the UI

    6 votes

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    0 comments  ·  Connector API  ·  Admin →

  5. Integrate the field « reservation purpose » in the API

    16 votes

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    0 comments  ·  Connector API  ·  Admin →

  6. Integrate Mews terminals to POS

    Being able to use Mews terminals with any POS provider, rather than having a second payment provider enabled.

    10 votes

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    1 comment  ·  Connector API  ·  Admin →

  7. Origin Connector

    We need a more detailed descriptions in action log and in origin for those integrations that use the connector API.

    We currently have multiple integrations (room checking, IReckoU, Omniboost, Zapier, Pxier, etc.), it's is impossible to understand in our analytics (POWER BI) through which channel a booking came if it just says connector for all.

    Same applies for action log. If something went wrong. How do we know which integration made the change if all indicated system?

    28 votes

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    1 comment  ·  Connector API  ·  Admin →

  8. Allow updating of resource blocks

    At the moment we have support for:

    • getting resource blocks
    • adding resource blocks
    • deleting resource blocks

    But we're unable to update resource blocks though it is possible within the Mews application.

    1 vote

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    released  ·  0 comments  ·  Connector API  ·  Admin →

  9. Add an endpoint for updating availability blocks

    Connector API does not have an endpoint for updating an availability block. There are only endpoints for creating (availabilityBlocks/add), deleting (availabilityBlocks/delete) and updating its service availability (services/updateAvailability).

    Some reasonable use cases for updating an availability block would be:

    1) Block created for 5 days. After some time the sales person needs to extend the block with, let's say, one day pre and two days post, so the block becomes 8 days long.

    2) Update the release date of the block.

    3) Update the booking notes with some special instructions which has been assigned later.

    4) Update the block's name (in…

    2 votes

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    0 comments  ·  Connector API  ·  Admin →

  10. Adding Car Registration field in the Customer profile to the API

    The field Car registration number in the profile are not accessible in the API.

    1 vote

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    released  ·  0 comments  ·  Connector API  ·  Admin →

  11. Include merchant fee adjustment in the CreditCardTransaction object

    Integration partners can retrieve the estimated transaction fee via accountingItems/getAll, with CreditCardTransaction extent.

    The "Fee" parameter gives the estimated transaction fee value. (https://mews-systems.gitbook.io/connector-api/operations/finance#credit-card-transaction)

    However, with the recent feature release of transaction fee adjustments for select properties, the updated fees are not returned, and can cause discrepancy between data in Mews PMS and in other systems (e.g. accounting, business intelligence, etc).

    In the exported Payment Report, "Fee total net"/"Fee total" refers to the estimated transaction fee and will be displayed "Fee" parameter in the CreditCardTransaction object. On the other hand, "Adjusted total fee" in the same report refers to…

    2 votes

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    released  ·  0 comments  ·  Connector API  ·  Admin →

  12. Resource block creation/updates as one of the Resource Events in Webhook/WebSocket

    Currently, an integration partner that uses inventory data (such as Revenue Management systems, Event Management, etc) needs to poll resourceBlocks/getAll and are not able to sync space avilability in real time.

    There is already a WebSocket notification when a room/space/resource is make as Out of Service (OOS). Would be great to expand that to cover Out of Order (OOO) and House Use blocks to reduce the need for calling the API regularly to check for created/updated resource blocks.

    2 votes

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    0 comments  ·  Connector API  ·  Admin →

  13. Connector API: Consumption date for Stay Products

    Add the possibility to define the consumption date for stay products

    7 votes

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    0 comments  ·  Connector API  ·  Admin →

  14. zapier - New Actions: Create, Update and Find Company

    The client would like to see the following actions to be done via the Zap for a Company rather than a single Customer record in Mews:

    Create Company
    Update Company
    Find or Create Company

    A sample use case would be they would like to create a company profile in Mews through the Zap instead of individual customers.

    1 vote

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    0 comments  ·  Connector API  ·  Admin →

  15. get-all-reservations is not returning CompanionIds

    I guess this is a bug in the API.
    The call never returns any CompanionIds within a reservation. The companions have been added both, by API Call and via the MEWS frontend

    1 vote

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    0 comments  ·  Connector API  ·  Admin →

  16. Connector API: pull stay product packages (product rules)

    Be able to pull information about product rules that are set up in the system.

    This will give an overview of the products that are getting attached to the certain rate, segment, rate group, space category or space type in Mews

    9 votes

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    0 comments  ·  Connector API  ·  Admin →
    released  ·  AdminJosef Lapka (Admin, Mews Systems) responded

    Packages in Mews are created by applying product rules to rates. These rules define which and how many products are added/removed from a given reservation. You can now retrieve all product rules configured at a property using the Get all rules endpoint.

  17. A create reservation note endpoint

    At the moment it is possible to add a note to a reservation when creating it. It is not possible to update the note, but that's already covered here(https://feedback.mews.com/forums/919087-marketplace-app-store-integrations/suggestions/36660829-connector-api-update-reservation-with-notes).

    Since a reservation can have multiple nodes it would be really nice if we had a create note endpoint which can add extra nodes to a reservation.

    1 vote

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    1 comment  ·  Connector API  ·  Admin →
    released  ·  AdminJosef Lapka (Admin, Mews Systems) responded

    The value of the Notes of a reservation can be retrieved via Get all reservations. Using Update reservation, that value can be extended to include any additional notes to be added to the reservation.

  18. Lock/ Unlock a reservation using the connector API

    allow developers to control whether a reservation is (un)locked via the api (i.e. allow changing the AssignedSpaceLocked property using /api/connector/v1/reservations/update)

    12 votes

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    released  ·  2 comments  ·  Connector API  ·  Admin →

  19. Batch update reservation interval

    Would be a nice-to-have if the [PlatformAddress]/api/connector/v1/reservations/updateInterval accepted an array of ReservationIds so that we could make one request to perform a batch update instead of making several requests.

    Thanks!

    2 votes

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    0 comments  ·  Connector API  ·  Admin →

  20. lookup/fetch reservation by customer name, email or 3rd party/external booking number

    To retrieve a guest reservation during a remote check-in, the customer often use his name and/or email, and/or its 3rd party booking number (e.g. booking.com or other booker external number).

    Currently reservation lookup by customer name or email can be accomplished with:
    1. A first http call to lookup for the customer ID using his name or email
    2. A second one to get the reservation using this customer ID.

    And reservation lookup by name, email and/or 3rd party booking number can also be achieved by:
    1. An http call to retrieve all the reservations within a date range (and…

    4 votes

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    2 comments  ·  Connector API  ·  Admin →
    released  ·  AdminMews Admin (Product Manager, Mews Systems) responded

    You can fix this by calling GetAllCustomers (where you can filter by email, first name, last name) and then fetch all companionships by Customer Id. Lastly you can load Reservations that already contain 3rd party booking number

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