104 results found
-
Mews Connector classified as a heuristic virus
Avast anti-virus classifies Mews Connector as a heuristic virus. I have to take mewsconnector.exe out of quarantine weekly (after every update) and add it as an exception. Very annoying. Do something about that.
3 votesThanks for sharing your suggestion. We have not heard about this issue before but will investigate.
-
Compare integrations in the marketplace
As a marketplace visitor I would like to make side-by-side comparisons of integrations, so that I can find the best integration for my property/properties.
If you have any feedback on this idea of comparing integrations, please share it as a comment to this idea!
3 votes -
HESTA Report
Last year we were able to pull the report even with missing data. Now - as asoon as one detail is missing, there is no access to the report. The offical partners state that they need the numbers which is the most crutial to them. We need this report to work again, even with missing names / details.
Many thanks for your consideration and execution.
7 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
-
STR interface
Create an interface with STR so we do not have to put in the data manually every night
2 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
-
Please remove MEWS market place from the dashboard
The marketplace being on the dashboard is irrelevant to front desk agents and quite frankly not the place to be selling products. If MEWS wants to upsell a property then that should be done through other avenues or create a separate "managers/owners" dashboard.
A front office agents dashboard should only show relevant information for the job they are doing.1 voteHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
-
Email consent via Channel Manager API
We need to receive the email consent (Send marketing emails option) for reservations coming from Channel Managers.
19 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
-
Ratings for integrations
As as a user I want to leave and view ratings on integrations to make better choices when comparing integrations and leaving my own feedback for others to learn from.
We are very interested in hearing what type of ratings you would like to leave. Whether you believe a 5-star system or a thumbs up/down system would work better.
1 vote -
me&u
integrate the ordering app me&u to mews so guests can order food/beverage and have to option to charge this to their room
1 voteHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
-
Guest's name and email not transferred from Channel Manager
add both - guest's and booker's email to Mews PMS when the booking comes from the channel manager
1 voteHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
-
Group code name automatically updated in the Middleware
When updating a group code name in Mews, this update is not automatically sent to the middleware which results in time-consuming tasks performed by our reservations department.
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Marketing Permissions from Synxis
Currently the API between Synxis and Mews does not pull through marketing data. We would request that this feed is developed so that we can utilise information that is being captured in Synxis but not feeding through to mews.
1 voteHello from the Mews product team!
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
Mews -
Salto Integration - Check in & check out date time format
Update the integration between Salto and Mews with a complete date and time format that also includes minutes instead of hours only.
Currently, the Salto integration can only receive the check-in and check-out hour but not the minutes. So, if you have a check-in and/or check-out time set at the half-hour, for example at 11:30 am, the integration sends the check-out time at 11:00 am.
We propose to solve this problem since it forces us to manage half an hour of checkouts for customers who are stuck on the floors, outside their rooms, or who cannot access the elevator with…
30 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
-
Keys ≠ Check-out time
Keys (using keycutter) are automatically made based on check-out and check-in times. It would be useful to make a key that works until 10h15 if the check-out is for example at 10am. Now, if guests forgot something or want to pick up luggage they left in the room at 10h01 front office needs to make a new key.
11 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
-
Late Check Out Key Cutter Integration
As it stands, the key cutter automatically defaults to whatever check-out time in that property is.
When a guest adds a late check-out to their reservation, or when we enter it as a product, Mews should change the time to whatever the late check-out in that property is. Then we can still use key cutter without having to manually change the check-out time. This will significantly decrease human error in the case that reception doesn't notice that late check-out was added.
8 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
-
Close to departure with an exception of a minimum stay
We need to regulate our departures on Sundays. Instead of having no departures on Sundays we prefer to offer for long stay clients (7days +) a departure on Sundays, but not for example for a stay Friday to Sunday.
Right now it is not possible to send this type of restriction to the channelmanger by mews.
It would be great to have the settled restrictions channelled in the right way.1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
-
Connector on Server
Yep, the issues we have that is looks like this mews connector is something you install on a desktop and then manually start it or something.
We need to have this running on a server as a service/deamon, so it autostarts when we the server is started and not for a user to login and autostart.
We have it autostarting, and autouserlogin, with locks the screen after a few moniutes, but that is not how it should be running, should be a bit more robust.
Preferably also with something to monitor (logs, proceses, http requests) so our monitoring can see…
24 votesA short update: we are currently investigating with our team to determine the feasibility of making a cross-platform, Windows-service ready, version of Mews Connector. More news on this investigation in the coming weeks.
-
Tiller systems
Tiller is a cloud POS. This integration could allow customers and the hotelier to facilitate payments, by combining bar consumption with the price of their hotel room.
1 voteHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
-
2-way integration for Mews' key cutters
Use case: allow guests to eventually check out on Operator tablet by using their key card as an identifier of the reservation/guest that is checking-out.
Other use cases can include making use of "check-out" features available in key cutter programs such as Salto for increased security
6 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
-
Create Bill online check-out
use case for this is:
When a reservation is checked out from another app, it creates a bill in Mews through zapier
2 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
-
Salto - encode second room to be opened by the card in field 4 of key creation command
In the current Salto integration with Mews, Mews only sends one room number/lock id to be encoded in Salto. This presents an operational challenge for properties that have the following room structure:
6228 - main suite (parent space)
230 - private room for 2 persons (child space)
228 - dorm room with 4 beds (child space with 4 additional child spaces nested)
228-1,2,3,4 - four separate dorm beds230 and 228 can be sold separately, as is any of the four beds. A party of 6 can also book the entire suite 6228.
In the latter case, a key card…
5 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
- Don't see your idea?