193 results found
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Mother company
When getting data from /api/connector/v1/companies/getAll, we don't get the Mother Company of the companies in the response. Would it be possible to add it in the (near) future?
3 votes -
Return the Accounting Category configured for each product in Mews
Right now, one can fetch all products that have been created/set up under a Bookable or an Additional Service in Mews.
All information are returned, except for the Accounting Category that has been assigned to the product.
This creates additional manual work where the property will have to set up the accounting category mapping twice (once in Mews and again in the 3rd party platform - e.g. an Upselling solution), and keep that manually updated in both, or the user has to omit the accounting category setting in the Product in Mews and use the 3rd party platform as the…
1 vote -
Release date in reservations/update
Add the possibility to update the release date when reservation is updated.
Currently, if a reservation's arrival date is changed and its release date is after the new arrival date, the update is not possible via connector API and the user has to make the modification in the UI6 votesThe releaseUTC field is already available in the API, however our documentation was not updated to reflect this. We will make this change, thanks for the submission.
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Availability blocks should have information about the count/picked per roomtype per day
Parallel as to the "old" OTA_HotelInvBlockNotifRQ XML messages an availability/grouo block should have information:
- count: how many rooms are blocked for that group block for each day and each roomtype
- picked: how many rooms are already reserved for that group block for each day and each roomtype
- [and maybe also] daily rate: what is the rate for each roomtype per day (per number of persons)
3 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
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Extract Rate Segment and Rate Descriptions through rates/getall API call
The current rates/getall API call does not bring up the Rate Description and Rate Segment.
Regarding the Segment: Arguably, someone could link the rates response to the reservations response and grab the Segment of the rate from the reservations it's linked to. The issue however is that once a rate is applied to a reservation, the user can go to the reservation and change the segment field, which leads to different segments on the reservation level and the corresponding rate level.
Regarding the Descriptions: It would be useful if we can have the Rate Descriptions in the rates/getall API response…
16 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Connector API: Company - enable to read and write "Options" filed
As per OPTIONS available to Mews UI company can be made INVOICEABLE. This information is not available in Connector API for "get", "add", "update".
When company masterdata is stored outside of Mews (and in masterdata layer credit check is performed on company to decide if it is invoiceable or not) it is not possible to fully keep them in synch.
1 vote -
webhook for property configuration
every time when the configuration is changed a trigger will be sent
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
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16 votes
Thanks for submitting and voting for this suggestion. We've recently added reservation purpose (and reservation origin) to the API. You can find more details in our API documentation: https://mews-systems.gitbook.io/connector-api/operations/reservations
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Order API not working
Hi, I am trying to work Add Order at Demo Environment.
https://mews-systems.gitbook.io/connector-api/operations/services#add-orderI am always getting the same response regardless of serviceId and productId at my request.
Example:API URL:https://api.mews-demo.com/api/connector/v1/orders/add
Method:POSTRequest Body:
{
"ClientToken": "E0D439EE522F44368DC78E1BFB03710C-D24FB11DBE31D4621C4817E028D9E1D",
"AccessToken": "7059D2C25BF64EA681ACAB3A00B859CC-D91BFF2B1E3047A3E0DEC1D57BE1382",
"Client": "Sample Client 1.0.0",
"CustomerId": "70ae15d2-d60a-492b-bb78-ae23009f387d",
"ServiceId": "5d064e46-cbb5-49ac-8259-ae2400b4528b",
"ConsumptionUtc": "2022-01-21T00:00:00Z",
"ProductOrders": [
{
"ProductId": "3d5a27fa-3171-4400-b6df-ae2400b50252",
"Count": 1
}
],}
Response:
{
"Message": "Invalid ServiceId.",
"Details": null
}Any idea?
1 voteHello from the Mews product team,
Thank you for your request. Please reach out to our Technical Partnership team via [email protected]. They will be able to assist you with testing.
Kind regards,
The Mews Team
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Hotek Keycutter multiple keys in one command
Mews now send and API call to Hotek Key cutter for only one key at a time, if you want to create multiple keys at a time it send it separately and not in one command. We check with Hotek and they confirmed to us that Mews send multiple keys creating in different commands and not in one command. This cause a lot of irritation with people at the reception, because it's not clear when the first key is created and when they need to put the second key on the card reader. Allowing duplicate keys is not and option…
9 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Expose Flag In getAllBills to determine if POS item
This task would be to expose a new flag in the
https://mews-systems.gitbook.io/connector-api/operations/finance#get-all-bills
API Endpoint that would determine whether a particular bill item originated from POS.
You may need to have this flag set to true when items are pushed into Mews.
What's our Use Case?
We want to be able to retrieve bill items that have originated in POS to Mews and we'll use Mews' interface to receive this information.
However, we only want POS specific items, other items not originating from POS we don't want.
Alternatively, there may be an option to get a list of interfaces that the…
3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Integrate Mews terminals to POS
Being able to use Mews terminals with any POS provider, rather than having a second payment provider enabled.
10 votesHappy to share that it is now possible to connect Mews payment terminals with other POS or Kiosk systems! Check out the API use case documentation here: https://mews-systems.gitbook.io/connector-api/use-cases/mews-terminals
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Bills/GetAll Revenue Notes
Add the notes field to the API call Bills/GetAll when added to a bill item.
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Origin Connector
We need a more detailed descriptions in action log and in origin for those integrations that use the connector API.
We currently have multiple integrations (room checking, IReckoU, Omniboost, Zapier, Pxier, etc.), it's is impossible to understand in our analytics (POWER BI) through which channel a booking came if it just says connector for all.
Same applies for action log. If something went wrong. How do we know which integration made the change if all indicated system?
28 votesHello from the Mews product team. We are so pleased to let you know that your feature request has been released.
Remember, keep up to date with our releases by checking out our release notes – https://www.mews.li/app/release-notes and come and visit our monthly webinars!
The next webinar is on April 1 – https://www.mews.com/en/resources/webinars/product-webinar-april-2021
Thank you again for sharing your idea!
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product create endpoint
Add endpoint to create products
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Allow updating of resource blocks
At the moment we have support for:
- getting resource blocks
- adding resource blocks
- deleting resource blocks
But we're unable to update resource blocks though it is possible within the Mews application.
1 vote -
Return Employee GUID in response
For actions taken in Mews that appear on the Action Log, allow the employee GUID of who made the change (such as rates) to be shown in the response.
8 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Include Cancellation Reason in Reservations/getall
In the call reservations/getall, 'Cancellation Reason' is not included in the response. This would provide integration partners with more granular data of why a reservation was cancelled and improve 3rd party reporting and revenue management. Available information for cancellation reasons from the system would include:
- COVID-19
- Other
- Confirmation missed
- Booked elsewhere
- Force majeure
- Guest complaint
- No show
- Price is too high
- Service not available
- Input error
- Invalid payment
- Travel agency
- Requested by guest21 votes -
Connector API : send rates policy
We are working with Wihp to display our rates on Google. Actually Mews is not able to provide the cancellation deadline for each rates, other OTAs are able to provide rates per room category and with cancelation deadline. We need to be able as well to show to our customers our cancelation policy per rate category.
17 votesHello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Websocket message to include Enterprise Id
Currently when you receive a websocket message to say, for example, there's a new reservation, the message doesn't say which Enterprise it is from. If you try and create websocket connections to multiple Enterprises, you can end up with them all coming in on the same channel and there's no way to know which one is which. Without this, it is not possible to query the API with the correct access token to get further information about the reservation.
10 votesThanks for your submission. Our current focus is on extending our webhooks, which already provide what you are asking for. We recommend you implement our reserveration-webhook and use that to immediately receive all required information.
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