163 results found
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Make beds collapsible under parent rooms in Space Configuration
Rather than having a long list all spaces, by making beds collapsible under their parent room, it will improve the user experience having a short list to scan through when making alterations.
4 votes -
Automatic tasks / recurring tasks by rate code, company, travel agency
Tasks that are automatically created for bookings based on rate code, company, travel agent or rate group. For example: with a special promo including a dinner all guests need to be contacted with regards to dietary restrictions OR
all booking that are received from HRS the CC details still need to be retrieved from the extranet eetc. etc.94 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Have the option to automatically create a task when a voucher is used for booking via the MEWS booking engine (Distributor)
Use case: Guest uses a specific voucher, when booking via the (Distributor) MEWS booking engine, which would trigger a task for reception staff (e.g. to prepare a welcome drink for the guest prior to the guest's arrival).
Currently these tasks need to be created manually. This enhancement has the potential to save properties time, effecting an improved guest experience.
10 votes -
Optional bookings - released status ( and not cancelled)
When making optional bookings, this means we are holding a room/rooms but the booking is not confirmed.
If this bookings is never confirmed, we should have an status called released instead of cancelled, as you are not really cancelling the booking, you are releasing the booking.49 votesHello from the Mews product team,
Thank you for the feedback, we have updated this feature as one to be upvoted.
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Should you have more information that you would like to share regarding a “released” reservations status or reporting, please feel free to do so in the comments below.
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restrictions notifications when amending reservations
Currently when modifying reservations, MEWS does not respect restrictions being in place.
Ideally we would get a pop up in case, we modify a reservation that does not comply with the restrictions in place. So we can choose to except the modification that does not match sales strategy.
22 votesHi Sharon,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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switch off automated room allocation
possibility to switch off automated room allocation.
90 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Link tasks to arrival / departure date
Task linked to arrival / departure date - ensure you are able to link a task to a specific event in the reservation like the departure date; meaning that if the departure date changes, so thus the task. Ideally, you should also be able to set a plus or minus days for this link (i.e. check one day prior to departure if guest has returned the DVD player)
34 votesHello from the Mews product team,
Thank you for your suggestion, we have updated the title of your request to " Link tasks to arrival / departure date" so that it is easy to understand and search for other members of the Mews community. Your request has also been updated as one to be upvoted by the Mews Community.
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HOW TO FIND A NO SHOW
IT BECOMES MORE CONFUSING WHILE SEARCHING A NO SHOW YOU NEED TO SEARCH THE CANCELLED RESERVATION AND IN DETAILS YOU GET THE NO SHOW BUT INSTEAD GIVE AN OPTION FOR DIRECT NO SHOW RESERVATION MUCH MORE EASY AND RELIABLE
24 votesReview of Mews Search starting and in exploration phase
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Maximum room bookable at one time
we wish to be able to set a maximum limit of rooms bookable by a client (absolute limit and limit by room categories) in order to avoid privatization of the establishment, for example.
59 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Real time data on the timeline & for tasks
I have been facing an issue with my timeline and task donuts as it does not gives me real time data and my timeline if i resolve the overbooking it still keeps on showing the red or orange line for overbooking so i need to log in again and then it gets resolve and this is what we are facing since 2 months and they are still working on the issue lol since 2 months and they will get back to us when they have something lol almost 2 months???
The best part is when I reach them out for…
2 votesHello from the Mews product team,
Thank you for your feedback, we are investigating the case you have reported with regards to issues when refreshing the timeline and would like to apologise for any inconvenience caused
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Different color on timeline for PAID reservations
Would be very helpful to see from the timeline bookings that are paid (when balance is 0) by different color from bookings that still has to pay
65 votes -
62 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Display space category (short) names when booking for house use in the timeline
When adding house use in the timeline the assigned (short) names are not visible but only room numbers. It is impossible to differentiatie between the space categories when the room numbers are identical.
6 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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line between the rooms a bit darker or thicker
for hostels would be a better overview to see which beds belong to the same room
80 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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See all reservations for a specific unit when that unit is selected
When clicking on a specific unit, there is a section where you can see all the OOO that are scheduled for that unit and any future OOO scheduled as well. It would be nice to also be able to see what future reservations are scheduled for that unit, in the event we need to see which unit is available for an extended stay booking far out on the calendar.
2 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Automated decrease of implemented overbooking levels, when resolving red lines in timeline
Automated decrease of implemented overbooking levels,
when resolving red lines in timeline.We overbook a lot, however when doing our room planning via the timeline, resolving the over bookings, the rooms as back for sales, so we would need to go into the availability screen and lower it manually. Would be great if this process can be automated, reducing the risk of to many overbookings.
9 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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show only "vacant inspected" and "vacant clean rooms" when allocating arrivals
At the moment, when you need to allocate the rooms for the arrivals of the day, the display bar shows you ALL the rooms, even those that are out of service, occupied, or reserved. Which doesn't make any sense because there is way too much scrolling up and down to find a "vacant inspected room"
2 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Display number of guests in a room on Timeline
Display the number of customers in the room directly in the timeline.
62 votes -
Recurring house use dates
It would be great if there would be the option to add 'House use' on a recurring basis. (For example to block one room for a weekend each month, to make sure to have availability for VIP guests etc).
3 votes -
To alow "un-merge" groups
To alow me to unmerge group, when grouppen by mistaken
67 votesHello from the Mews product team,
Thank you for your feedback, we have updated your request and set it as one to be upvoted by the Mews Community.
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