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Reservation management

Reservation management

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  1. You can only select one rate plan but have the feature to select multiple segments, etc. Why not have the same feature for rate plans?

    16 votes

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  2. Is it possible to add a "Group by: Person Count" filter to both Reservation and Guest Inhouse Report?

    4 votes

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  3. In the check out report we can see a lot of details for the reservation but not the set departure time. It would be good to see the set departure time or have the check-out report sorted by departure time.

    1 vote

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  4. We operate 2 neighboring facilities as 2 different services. It would be nice to be able to change the service of a reservation from the reservation property screen.

    1 vote

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  5. I would like to know if there is a possibility to add the sign of male (the sign of female is already there) for all the male clients? Sometimes with the name itself is not easy to be sure of the gender of the client and that will allow us to find it faster on the calendar view.
    Thanks

    1 vote

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  6. When a guest has already booked its room, they might add extra services prearrival. At the moment these services are added to the booking, we would love if Mews could take the payment directly. At this moment, we can only configurate automatic payments for room and breakfast, nothing else.

    7 votes

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  7. 1 vote

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  8. We are missing a more efficient way to visualize cancellations in the reservation reports. Right now, you can see the cancelled status with a grey color that is not clear enough. Maybe red of a more vivid color.

    7 votes

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  9. When printing out regcards via reservation overview report, the report sorting parameters do not influence the actual order the regcards are printed in !

    This makes us lose a lot of time, having to sort all the reservation cards by hand !

    1 vote

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  10. Guests occasionally have a reservation under one booking, followed by another reservation under a different booking number (e.g if they've decided to add another night or have been staying for work and adding another day as a personal expense). Under the current system they need to check out and get their cards recut which isn't a great customer experience, we need to manually allocate the same room for both stays, inform Housekeeping not to clear the room and if they haven't paid in advance, we need to pay extra attention to their billing as it's split over multiple bookings.
    In…

    24 votes

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  11. Provide functionality for auto-allocation of bookings to units, in order to spread revenue income evenly across owners. Rather than Top-Down, Bottom-Up, or Random, taking prior YTD revenue consumed by unit in to account would help spread revenue evenly and keep owners happy (particularly w/ Condo-Hotel types where individuals own specific units and put them in rental pools)

    2 votes

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