81 results found
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changing rate
Able to change rate in existing reservation for future dates - currently this is not possible when an invoice has been raised and you are obliged to split the reservation. for long stays this is a nightmare and distorts the arrival/departure figures plus confuses housekeeping
9 votesHello from the Mews product team,
Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
Kind regards,
The Mews Team
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Cancel posting without producing an invoice
When we need to cancel an overnight stay or remove a product from the billing, we are forced to post a negative charge and close, which produces an invoice. I don't want to produce an invoice with a value of 0. I should be able to simply remove the posting in order to correct my invoice.
Very important!!4 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap. Thank you for sharing your suggestions.
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Credit Facilities
Dear Mews Support,
I would like to suggest the following set-up, as major PMS systems uses.
This is more financial point of view within Mews system, so just to give you an idea how it should work, I can explain the following:
Financial Process: Upon arranging contracts for travel agencies or companies we are following these steps as standard (Off line)
1. Mutual signed contract agreement between the property and the Travel agency or company.
2. Approve the credit application form for companies or travel agencies, and depending on the credit checks; we can grant the relevant credit to open…3 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap. Thank you for sharing your suggestions.
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Intégration numéro de chambre
Bonjour,
Pouvons nous intégrer le champs numéro de chambre dans l'export de l'onglet facture?
1 voteHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap. Thank you for sharing your suggestions.
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Transfer extras from one room to another
Transfer extras, as for example lobby bar items from one room to another, should be possible to search for room numbers, instead of names / mailadresses. A transfer of items goes faster and smoother. For example are group bookings from OTAs not stated as a group in mews and cant be merged. So when group leader / guest wants to pay for all, but everyone in the
grouphas posted items individually in the rooms, that is not easy.4 votes -
When transfering items from an invoice to another guest the cursor should immediately be placed in the box so we can start typing.
When clicking 'transfer/other guest' the cursor should just immediately be placed inside the box so we can type the name.
This way you can immediately start typing and looking for the name or paymaster.
Right now it's a hassle to have to click again just to start typing.Perfect example: go to google.com and voila you can just type whatever you want to look up.
Can you imagine having to click the box again to actually start typing? Simply unnecessarily inefficient.3 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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"Move to company" on a closed invoice
Be able to add a company name after closing a bill or change the company name if we made a mistake
34 votesWhat can legally be changed on a closed bill or invoice is different for each country. If you have a specific case for your country, could you please create a new feature request for your specific country and use case?
We’d like to collect requests per country for this idea.
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POSSIBILITY TO ADD INFORMATION IN THE INVOICE
The PMS should have the option to add in the invoice more information needed by the accountancy department. We need to appear the name of the travel agency or the name of the apartment on the top right hand side of the invoice where it's shown the guest name, company, issue date, etc... but we don't have that facility.
16 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap. Thank you for sharing your suggestions.
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closed out dates remain open for existing booking to amend to those closed dates
I ve closed out say 1st January 2021. FO team still have amended a few existing bookings from 1st Feb to 1st January which is closed.
Mews team said, restriction is only valid for new bookings...1 voteHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Exclude companies in the Bills & Invoices overview
Bills & Invoices has an option to search for company's open bills, but sometimes I wish I could exclude a company from the current list of open invoices view. For example, we know that Booking.com send us the money for the open bills, so excluding those invoices would help to have a better overview of the actual invoices.
1 voteHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap. Thank you for sharing your suggestions.
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Add note to credit card
It will be very useful to put a note for each credit card in order to know if the credit card is a personal one or a professional one. So we will be able to take a deposit on the right CC and differentiate each CC.
78 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Past Restrictions Report
Being able to run a report on all restrictions whether currently in place or historic / deleted would be useful to be able to see which team member placed a restriction, when it was placed for and which rate plan would be useful for when pulling together a case study where you need to show the historic data.
5 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Réservation de groupe: pouvoir supprimer la liste des occupants après le check out
Nous accueillons chaque semaine une compagnie qui réserve 10 à 12 chambres chaque fois et invite de nouvelles personnes chaque fois.
Le nom de ces personnes reste dans le profil paymaster que nous avons créé pour cette compagnie. Alors qu'elles ne vont pas revenir , il faudrait supprimer cette liste d'occupants de chambres car inutile et encombrante4 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Charge deposits
Is there a way to enable automatic charging of a deposit when the front desk agent books through Commander? This would save time.
3 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions
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cash desk
when you close the till you have to enter a comma, I would like to see that you can also enter a period, for example 423.50
1 voteHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap. Thank you for sharing your suggestions.
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Currency selection on pro forma and final invoice
When working in multicurrency environment, it would be great to be able to select only 1 currency to be displayed on the pro forma and final invoice of a customer. This will avoid a lot of confusion and discussion over the FOREX used by the hotel.
7 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap. Thank you for sharing your suggestions.
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Average nightly rate pricing
Room price change: to have an option including/excluding products when we set the average night rate
16 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap. Thank you for sharing your suggestions.
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OGM numbering
OGM issue
1 What is an OGM
OGM is a structured reference used with wire transfers and supported by all banks in Belgium in the form of: +++090/9337/55493+++
This reference is used by the hotels to process the bank payments automatically2 Structure
If you strip the + and / from the example +++090/9337/55493+++ you get 090933755493The first 10 digits are typically the invoice number 0909337554. This could be a combination of invoice number and financial journal, or any other combination, but the invoice number is commonly used and should work for most of the customers.
Of course if…2 votesHello from the Mews product team,
Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
Kind regards,
The Mews Team
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INDENTIFICCAION EN LAS FICHAS DE CLIENTES/EMPRESAS OBLIGATORIO
sería importante que a la hora de crear las fichas de los clientes/empresas fuese obligatorio poner el CIF NIF o Vat de la empresa.
ya que hay clientes que se estan abriendo sin las identificiones correspondientes.6 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap. Thank you for sharing your suggestions.
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modification tarif
Il serait nécessaire de pouvoir modifier les tarifs de chaque jour d'un séjour de plusieurs nuits, même si le check in est fait.
7 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap. Thank you for sharing your suggestions.
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