360 results found
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Remove/modify name on posting
We should be able to change Guest Name for the products in the bill (or leave it without a name).
For exampe, at the moment if a Guest wouldn't like to show his name on the company invoice we have to cancel all the postings and add them again.
Thanks1 vote -
FACTURAS
Tenemos dos edificios y cada mes, cuando debemos liquidar iva, debemos abrir una a una las facturas que nos arroja el informe de Mews, porque en el excel que nos exporta el sistema, no especifica en ninguna celda, en cual edificio el cliente se hospedo. Esto, sobre todo en temporada alta, nos retrasa muchísimo el trabajo. Por favor agreguen esta celda y ayúdenos agilizar nuestras tareas adminitrativas. Gracias!!!
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Billing Function
This is very confusing
Ok for if a guest is staying 2 nights, charging them and never see them again.very difficult to read and understand. Once the Guest has been charged. the bill disappears.
Very difficult to work out what a guest has been charged for and when. especially long term people who do work for accom.
this needs a lot of work.
With the GC 'POST' Section, (even though the 'amount outstanding' didn't work, you could see what the guest has paid and when and how. So much better.
1 vote -
HIDE PRODUCTS
Having the possibility to hide or not show some products on billing or quotation.
I.E. A negative product set up as an adjusment
-15€ dinner on accomodation revenue to have a discounted price for half-board1 vote -
i keep getting error messages when trying to delete an empty ledger
this is now the second or third day this is happening!
really annoying and wasting a lot of time having to refresh after every billing handling, especially as system has been really slow at times in the last two or three days.
please fix1 vote -
Price displayed for selected items in the new billing
It will be nice to have the price shown for only selected items if asked by the guest, and not have to move them to a new bill to have the amount, or calculate somehow.
1 vote -
Block charging to room if guests do not add payment card.
If guests do not want to add payment card to their reservation we would like to be able to block charges being added to the room.
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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old billing back please
We would like to good old billing back. It is totally chaotic, sometimes when we add a product on the profile, it adds it to the bill, then sometimes it doesn't, but when it doesn't, you can not choose to put them together. Also, when a guest wishes to pay less than the full bill on one day and the rest to pay on other days, we can not just simply choose some days. It is time-consuming, not easy to see through it, non the less, how could we possibly explain it to a guest what they are seeing on…
1 voteHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap. Thank you for sharing your suggestions.
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Grouping products on Bills and Invoices
individually posted products appear lengthy
1 voteHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered.
The reason is that there is not enough detail in this suggestion for us to understand that problem this is addressing.
Thank you for sharing your suggestions.
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DEPOSITS ITEM
Il sistema crea le voci di Deposit (sia positiva che negativa) anche quando non è stato effettuato alcun pagamento!
Questo porta il conto del cliente automaticamente a zero, ovvero pronto per effettuare il checkout. Il rischio di fraintendimento è elevatissimo!!!!The system creates Deposit items (both positive and negative) even when no payment has been made!
This brings the customer's account to zero automatically.... The risk of misunderstanding is very high !!!!1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Service product combining in to lump sum.
When adding a service product to a booking, if you enter 10 or under as the amount, it will split it in to 10 separate lines which can be moved to different bills if necessary. If you post over 10, it will combine in to 1 lump sum which is less clear and gives VAT rounding differences. Can the limit of 10 be increased to 31 so a whole month of a charge could be created and split in to different lines?
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Batch Posting Products
Do we have the ability to Batch Post Charges on a billing screen to multiple accounts at the same time with different amounts? This would be a one time manual posting and not reoccurring.
Example:
A tour group charges a fee per bag of $5.00. Staff count the number of bags delivered per guest. List provided to front desk. Each one could be different or the same amount per room. Not included in the room charge as the tour operator pays or in some cases the guest pays but not normally. There are 50 people on the tour. Currently each…1 voteHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions
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Intégration numéro de chambre
Bonjour,
Pouvons nous intégrer le champs numéro de chambre dans l'export de l'onglet facture?
1 voteHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap. Thank you for sharing your suggestions.
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Exclude companies in the Bills & Invoices overview
Bills & Invoices has an option to search for company's open bills, but sometimes I wish I could exclude a company from the current list of open invoices view. For example, we know that Booking.com send us the money for the open bills, so excluding those invoices would help to have a better overview of the actual invoices.
1 voteHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap. Thank you for sharing your suggestions.
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To have a “Big Warning” when the operator tries to generate a Bill with an empty NIF in Spain
We´ve found this link informing that the NIF is mandatory for bill above 400EUR in Spain, but to use this situation the Bill should have two different templates and would turn more complicated for daily operations.
https://help.mews.com/en/articles/4430685-closing-a-bill-above-400-eur-for-spanish-customersThe request is to have a “Big Warning” when the operator tries to generate a Bill with an empty NIF. So the operator can intentionally decide if it is really desired to generate a Bill without NIF and avoid human error missing the NIF, because by default the NIF is empty even when the user fields are already filled by the system.
Thanks1 voteThis is available, and an error is prompted when the NIF is missing. More information can be found here: https://help.mews.com/s/article/how-do-i-close-a-bill-above-400-eur-for-spanish-customers?language=en_US
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cash desk
when you close the till you have to enter a comma, I would like to see that you can also enter a period, for example 423.50
1 voteHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap. Thank you for sharing your suggestions.
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Show which employee moved bill items in the billing screen
I would like to be able to view who moved bill items to a different guest profile.
1 vote -
can't see the space when looking at bills and invoices
When looking at the bills and invoices screen it would really help to be able to see the 'space' stayed in.
1 voteHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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SYSTEM SETTINGS SHOULD BE BASED ON THE COUNTRY VISE
THE SYSTEM SHOULD BE BASED ACCORDING TO THE COUNTRY THE HOTEL IS IN.
WE ARE HERE IN CALIFORNIA USA AND WE HAVE MONTH DATE AND YEAR BUT THE SYSTEM IS UK BASED SO THEY HAVE IT IN THE OTHER WAY!!
IT MAKES CONFUSING FOR THE GUEST.
1 voteHi Mewsers,
Thank you very much for sharing your feedback with us.
We are happy to inform you that it is now possible to update your date format to fit your country/ region.
You can learn more about it in the guide linked below:
https://help.mews.com/s/article/how-do-i-set-up-registration-cards?language=en_US
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Mettre la date de consommation sur les éléments de factures et prestation sur les factures ouvertes factures ouvertes
Noter la date de consommation sur les éléments de produits dans les factures ouvertes car pour les longs séjours, cela permettrait de vérifier si tout a été facturé ( contrôle plus efficace)
1 voteHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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