240 results found
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Add agent or company to check-out report
It would be great if you can see where the checked out reservations comes from. Maybe by selected in the column to the right. It makes it easier for us to send out the bills afterwards. Now you can selected customers notes and reservations notes.
16 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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VAT 0 for every items paid by Complimentary external payment
Who wants to pay VAT on something we didn't get paid for !!!!
When an item is offered with the Complimentary external payment, cancel the VAT of the item.
27 votesThe optimal way to handle this is to have a complimentary product with a negative price and the same VAT and use it to balance out the original item instead of using a complimentary type of payment. The VAT will be balanced to 0 and doesn’t need to be paid and count of items will still be trackable.
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Add notes to calendar in Rate Management
It could be awesome to be able to add different colours or notes to some dates in the Rate Management calendar so we can mark some special dates as holly weeks, special events, etc to pay attention to the rates on those days
83 votesNow you can add calendar events in your Enterprise Settings. These show as an icon & note on the Rate Management & Timeline screens, and on the Availability and Occupancy reports.
Check out this guide to learn how to user these calendar events: https://help.mews.com/hc/en-us/articles/360001837618-Create-modify-or-delete-a-calendar-event
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add validity period in product rule
add a validity period for product rule.
for example : Valentine dinner or mandatory new year'event valid only 1 day per year
can also be used to change price of a product45 votes -
Add Restriction Applicable on minimum number of persons
Add possibility to create restriction on number of guests .
We have golf package for 2 persons. when only 1 golfer, price should be adjusted depending on season and type of room.I cannot use the empty bed option as adjustment is changing depending on seasons and room categories.
20 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Allow Minimum Rate Setting on Rate Management
As revenue managers, we sometimes need to change many dates in one go. Unfortunately, mistakes can be made that can lead to reservations with the wrong rate (a really low one).
It surprised me to realise that MEWS did not have a way to set a minimum rate to be sent to the booking channels as SiteMinder does. We should be able to set the rate we do not want to sell cheaper than that year round. For instance, if we never sell our master rate for less than 59 Euro, it would be great that Mews would not allow…42 votes -
Rate History
Display the final value for the fully flex rate in the rate management calender instead of changing everything back to the base rate after 2 weeks. Allows us to track the ratemanagement history
28 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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user suspension
It is only possible to delete or create a user in Mews => We would need Mews to offer the possibility to suspend an account or desactivate it for a given period of time
25 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Multiple Commissions on TA Contracts
Allow hotels to have multiple commission rates available on Travel Agent Contracts - midweek rate of 10% and weekend rate of 15%
32 votes -
improve house use function
think you need to work on that feature a bit so reception aware when a HOUSE USE room checks in, make sure there is a check in and check out solution – otherwise, how do we know if the members of staff is in the room or not???
And also room changes should be allowed instead of having to delete a space block and create a new one.
A House room use is a reservation like any other, the only difference is that it does not count into the inventory and revenue.
21 votes -
INTRODUCE RATE CATEGORIES
I need to manage my rates based on their net value to us, eh close out "cheap rates" when we reach a certain occupancy (promotions, special contracted rates etc). I need the ability to close out by rate category which at the moment is only possible if the rate has a different cancellation policy. I need this daily so would be an urgent feature for me and many revenue managers who manage a lot of rates and cant rally close out by rate code.
23 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Undo booking cancellation
Once a reservation is canceled in Mews, unfortunately it must be recreated in case a guest decides they would like to stay. This can be inconvenient in case of no shows that must come the next day or reservations that may have been canceled accidentally. An additional feature to reinstate canceled bookings could help simplify these occasions as all booking details could be preserved and records would be unified.
823 votesHi Everyone,
Thank you for your valuable insights on this topic. I am happy to inform you that this feature is now live and ready to use for all* users.
*Please note that France and Guadeloupe will be soon be given access to this feature as well, whereas development is still ongoing to serve your legal requirements.
More information can be found in this release note.
To add, soon restored canceled reservations will as well be shown in reporting, in order to give you a clear insight.
Warmest regards,
Nienke
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Restrict Front Desk Team from overriding rates
Restrict front desk team from overriding rates when making booking. Currently MEWS doesn't provide rate check report to see how much rate difference we are getting from staff making manual bookings. It is crucial for revenue managers to keep this under control in order to maintain the rates. Ideally I think front desk should not have the rights to override any rates.
14 votes -
Capacity in Managing restrictions calendar
There would be great to show current capacity in calendar with restrictions.. At the moment I have to open another window to see my capacity to manage restrictions.
8 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Amend package rate rather than RO rate with packages added on
When amending a rate which has packages attached, currently I need to work out (with a calculator) what the rate is without the packages and enter the RO rate for MEWS to add them back on when creating a reservation. Example: Rate is £500 inc bottle of champagne at £50,breakfast at £15 pp, airport transfer at £30... when changing the rate to let us say £400 I need to deduct £400 - 50 - 15pp - 30 and enter the RO rate of £2990 (double occ). I would suggest to enter the package rate and MEWS to deduct the allocations…
18 votes -
Multiple cancellation policies for the same rate group
To have the possibility to have different cancellation policies for different periods within the same rate group.
53 votes -
Occupancy Report Category Name to be Frozen
When viewing over 2 weeks of occupancy and you scroll right, the name of the categories disappear. Keep it frozen so you never loose sight of what category you are looking at.
50 votesReview of Mews Search starting and in exploration phase
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Slide bar always in screen
Is there any opportunity in the rate management, availability and occupancy screens to always keep the slide bar at the bottom in your screen. Often you wish to slide through the screen, reviewing the top of the screen which simply is impossible.
12 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Rate Management Report
Print Month view of rates for each day.
15 votes -
Create offers (last minute, early booking, long stay, special deal, deal of the day)
I would like to have the option of creating offers and/or discounts without having to create a new rate plan.
21 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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