Skip to content

Service Management

Service Management

Categories

JUMP TO ANOTHER FORUM

242 results found

  1. When someone extends their reservation for multiple days you currently have to add the rates individually.
    Ex. If someone has a reservation for Jan 1-30 but they want to change their departure to March 31 and their rate is 99.00 you have to manually enter 99.00 60 additional times in the pricing section. Can we get a feature that you can add 99.00 to all extra nights?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Functionality to allow Room Type Overbooking while maintaining total capacity of the hotel.
    When noticing high volumes of demand for standard rooms and upgrades won't sell, you can allocate an amount of rooms you want to overbook on the standard room while still maintaining the total capacity of the hotel.

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  3. Other PMS systems I have used have "absorbed" products in the Rate.

    For example you have a rate of £150 , part of this is £10 breakfast.
    Currently in Mews if you change the price of breakfast , you then need to change all your rates separately which is time consuming.
    It also means that if you have 342 rate, the 33% deduction only comes from the accommodation value and does not take into consideration the products.
    If you change the price of a product it would be great if the value of the accommodation would also change automatically .

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. If occupancy is DROP DOWN (less than / greater than) the following percentage: DROP DOWN (5%, 10%, 15% etc) Then price DROP DOWN (increases / decreases) for MULTIPLE CHOICE (Room types) by the following SELECT (nominal value / percentage) enter value: TEXT BOX.

    OR / AND

    If time before start date is DROP DOWN (less than / greater than) the following TEXT BOX (Days, Hours). Then price DROP DOWN (increases / decreases) for MULTIPLE CHOICE (Room types) by the following SELECT (nominal value / percentage) enter value: TEXT BOX.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  5. Would like for the possibility to change the relatvive price adjustment on each room category. At the moment the only option is to use the same relative adjustment on all room categories in a rate. Example: Classic +10%, Deluxe + 20% etc.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  6. I would like to suggest two things:
    - Employee priviledges: be able to block rate changes
    - Be able to push a report to see if there was a rate change to a booking

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  7. By now, Mews restrictions do not allow to set a specific day of the week you want to exclude. If you wish to make a % discount on Sunday night for example, you will have to close all other days on your restriction but travelers will not be able to book several nights including Sunday night. Very bad if you are looking to maximize length of stay and want to compensate those staying on Sunday.
    Mews team, please keep improving restrictions to allow us to combine various setups, it is so important! Thanks

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  8. It would be convenient to receive a notification if the occupancy reaches a certain percentage on a certain day. (e.g. if 60% OCC is reached on a certain day, you receive an email to notify you).

    17 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  9. 3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Once you have created a rate, you should be able to amend it and link it to a base rate. If you have already mapped it on your channel manager, you do not wish to delete it and restart, you just want to now link it to a base rate or change the base rate link

    25 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  11. I would like to be able to download the action log to excel. It will make it easier for me to control the work of the revenue manager who changes the prices. It would be good to be able to download this report automatically via exports ->schedules.

    14 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  12. One should be able to insert in the configuration the lowest rate to be typed when updating rates (BAR) so that no typing error can be made (for instance 9 instead of 99).

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  13. Vouchers feature factually being able to be limited to only be used certain nights stayed (discounted events/corporates/groups). Vouchers are currently merely limited to be bought certain days. With this new feature we would avoid risk of subsequent guest Voucher misuse for other nights than the event/campaign period and/or a maze of Restrictions.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. We should be able to modify rates for multiple room categories at once. When we modify rates for a given period we should be able to select the period and then enter the rate for each category of rooms instead of having to click - re-enter the dates and then the rate.
    It takes 3 times to amount it should take to have a more dynamic rate strategy!

    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  15. Add additional lines in between paragraphs in the rate description, at the moment it is not supported within the placeholders htmls.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  16. Users that have not logged in for i.e a month should be disabled automatically. This is to ensure that only current staff members have access to PMS

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  17. Dear Mews team, kindly note that the OLD AVAILABILITY screen is VERY ESSENTIAL for day to day work.
    The NEW availability & occupancy report does not show the whole picture of the property at a glance.
    It is very important to have the availability screen back as it is time consuming to get to the button "Old Occupancy Report" and then change mode from Occupancy to Availability.
    This is life necessary screen to have, so please never dispose this button and if possible, please bring it back to the main menu page.

    If, to bring this button back is not…

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    unlikely  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. This is because the team is working on bringing functionality that achieves a form of parity with the old report based on feedback from users like you. Thank you for sharing your suggestions.

  18. Currently, it's unfortunately not possible to set a minimum price for a space / room category.

    However, this would be very helpful if you have a set of rates that derive its price from another rate (called "base rate" in Mews).

    Let's look at the following example: To create better long-stay rates, I created 16 rates. For every two days a guest stays longer, the guest will receive a (small) discount for the whole stay.

    So, the rate is always derived from another (base) rate. I would like to be able to set a minimum price on a space category…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  19. Add a multiple select option for Space Categories inside rate set-up.

    I don't necessarily want all space categories sold on every rate that is set-up. It would be ideal if I could select the applicable space category inside the rate rather than having to "always" apply multiple restriction across many rates and room types, this has potential of creating hundreds of restrictions (10 rates/10 spaces).

    Thanks for the consideration.

    23 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  20. it would be really practical if we were able to set pricing/rates for the whole year instead of having to select a period of only a few weeks. Would save a lot of time.
    Right now mews only accepts the pricing for the initially selected period, regardless of the dates chosen in the smaller pricing tab.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  • Don't see your idea?