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Guest Experience

The Guest Experience forum is for the ideas that could positively impact your guests' journey through every touchpoint. Use the categories below to curate your feedback:

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SMS messaging

You really should be able to send SMS messages to guests. This very basic and available in PMS systems far less advanced than mews.

Should be top priority

18 votes

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2 comments · Communications · Delete… · Admin →

released · AdminGabriela Smrckova (Admin, Mews Systems) responded

Hello from the Mews product team. We are happy to let you know that your feature request has been released. We've introduced SMS to Mews, and it can now be set up through the Marketplace. For more information, please check out our release note here: https://releases.mews.com/en/improve-online-check_ins-and-increase-upsell-revenue-with-our-sms-add_on-in-mews-marketplace-iFxmojhC. Thank you once again for sharing your idea!

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