93 results found
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selecting multipe reservations on timeline
needed to allocate groups to specific floors or beds all together to specific rooms, it is very time consuming in big properties to move bed by bed across floors
31 votesHello from the Mews product team,
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Disable automatic room assignment
Enable receiving reservations without a room assignment. Some properties are looking to assign their guests manually as they are specific about where they want their guests to stay.
21 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Improve Reporting in Mews to meet standard US needs
Develop PMS reporting package for US Properties that emulates similar reports found in Opera that can be printed, exported by property and accounting team. may or may not be integrated with a Back Office Accounting Software. This would include but not limited to:
Income Journal
Trial Balance
Manager Flash Report
Market Segmentation Report
Deposit Posted Report
HIgh Balance/Credit Report
Corrections, Allowance & Rebate Report
Transaction Report by Cost Center
Revenue by Transaction Code
Reservation Report with Notes
Group Pick-up Report
Checkout with Balance Report
Other Accounting Reports23 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Select reporting default filters
Allow properties to select what filters they want to have as default when opening reports.
13 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Mark the room housekeeping is currently in
Option to mark the room, where HSK is currently in. So Front office can see where HSK is currently in and the Manager knows wehere they are (especially if they have more houses / villas or so on one property)
2 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Routing Rules Multi Property
Applying routing rules to all properties within a portfolio
1 vote -
Admins (Product Champions) should be able to track open cases for their Portfolio
For bigger properties (chains) there should be a way for Admins or Product Champions to be able to keep track of their open Support Cases. This will be useful for admins who are managing large portfolios and need to have visibility over open Support Cases.
5 votes -
enable new properties to transfer reservation data from old pms to Mews
Properties that are looking for a PMS switch want to keep the historical reservation and move them to Mews. Currently this isn't possible.
4 votes -
Specific Room Assignment in the Group Blocks
Enable assigning specific rooms to the group block. Properties should be able to block specific room numbers for the group so that the groups are staying close to each other.
4 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Relocation functionality
Add A feature to relocate guests when overbooked.
When pressing the button a pop up box appears where relocated hotel and rate at the other property needs to be filled.
In case of multiple nights a box to select if the guest will return to the property. If selected yes move the reservation to tomorrows date with a classification in the profile.
If no cancel the reservation after the action.
Be able to run a report next day1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Ability to create multiple VIP tiers
High-end properties tend to have multiple tiers of VIP guests.
VIP tier/class 1
VIP tier/class 2
VIP tier/class 3It would be great if Mews had more classifications to allow properties have multiple VIP options to choose from for their guests.
12 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered.
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verify guests before they check in
Properties in the US and Canada verify identification of each guest who have made a reservation. Mews doesn't support automatic verification of guests making contacless check-in natively in Mews not sufficient.
There is no possibility of any information from ID to be scanned; or the identity of a guest verified upon arrival.
3 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Transfer reservations & profiles between properties
To be able to easily copy and transfer 1 reservation between 2 properties in the same chain. for example when making farmouts from one property to another.
2 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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enable additional hourly bookings and bookings by minutes
Create new possibilities for properties to rent their spaces for additional bookable times. Bookings by minute and hourly bookings.
This will give properties more opportunities to increase their revenue.
5 votesHi, our team is currently working on the implementation of hourly reservations. We will keep you posted about the progress.
Kind regards,
Martin Kucera
Product manager
Mews
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Split Commissions
As a property manager I would like to have the ability to associate multiple travel agents and their varying commissions with one reservation.
3 votesHello from the Mews product team.
Thank you for your suggestion, we've recently introduced multiple sources tracking which allows reporting on multiple channels for each reservation.
Mews does not yet track multiple commissions per booking, for which we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Multi Property Rate Creation
The ability to create a rate for multiple properties in a chain/group/enterprise account
3 votesThis feature is now available as part of Mews Multi-Property
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Separate room type overbooking from overall property overbooking
We would like to set a diffusive overbooking strategy without influencing the overall property occupancy, meaning that the guest will be able to always book the lowest category even though it is not available, untill all the highest categories are fully booked, without creating a total property overbooking. Summing up, we would like to separate the room type overbook (for example economy + 5) from the overall propoerty overbook (no overbook allowed at property level)
Thank youEmanuele
7 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your s
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Not changing all browser tabs when changing property.
We have multiple properties. When we want to manage the multiple properties at the same time we have to set up multiple browsers because when we change the property in one browser, all the other tabs change as well in the same browser. We would like to manage our properties without changing the other tabs when you change one tab from property.
4 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Notes changes appearing in Action Log
It would be helpful to have the changes made in Properties>Notes appear in the Action Log of a reservation.
15 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Chain settings
The ability to manage all the properties from one master account. user craeation and management of priviliged, rate creation, product creation, templates, adding integrations,
Manage reservations from a property to another9 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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