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Mews Multi-Property Management

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  1. We would like to be able to select other types under Space types or create them ourselves.

    As we are not a hotel but a holiday resort, we could use some space types like house and spa house.

    1 vote

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  2. Add ability to manager employee supervisor in MMP. This would be helpful for the new Mews University reporting, etc. currently it seems we still have to manage the supervisor settings at the property level. this makes it harder for managing corporate or multi property staff.

    1 vote

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  3. Hi,

    When I export the manager report, on the data sheet columns B & C have no titles, this is an issue when I am using power automate to inserts the rows from the manager report into a larger finance report for automation purposes because columns B & C have no titles they don't appear for me to insert that information which finance have told me they require.

    Surely all report columns should have titles & this is something you can quickly add.

    Cheers,
    Earnan.

    1 vote

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  4. needed to allocate groups to specific floors or beds all together to specific rooms, it is very time consuming in big properties to move bed by bed across floors

    33 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  5. Enable receiving reservations without a room assignment. Some properties are looking to assign their guests manually as they are specific about where they want their guests to stay.

    26 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  6. Develop PMS reporting package for US Properties that emulates similar reports found in Opera that can be printed, exported by property and accounting team. may or may not be integrated with a Back Office Accounting Software. This would include but not limited to:

    Income Journal
    Trial Balance
    Manager Flash Report
    Market Segmentation Report
    Deposit Posted Report
    HIgh Balance/Credit Report
    Corrections, Allowance & Rebate Report
    Transaction Report by Cost Center
    Revenue by Transaction Code
    Reservation Report with Notes
    Group Pick-up Report
    Checkout with Balance Report
    Other Accounting Reports

    27 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  7. Allow properties to select what filters they want to have as default when opening reports.

    16 votes

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  8. Applying routing rules to all properties within a portfolio

    2 votes

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  9. To be able to easily copy and transfer 1 reservation between 2 properties in the same chain. for example when making farmouts from one property to another.

    7 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  10. Option to mark the room, where HSK is currently in. So Front office can see where HSK is currently in and the Manager knows wehere they are (especially if they have more houses / villas or so on one property)

    2 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  11. For bigger properties (chains) there should be a way for Admins or Product Champions to be able to keep track of their open Support Cases. This will be useful for admins who are managing large portfolios and need to have visibility over open Support Cases.

    6 votes

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  12. Add A feature to relocate guests when overbooked.
    When pressing the button a pop up box appears where relocated hotel and rate at the other property needs to be filled.
    In case of multiple nights a box to select if the guest will return to the property. If selected yes move the reservation to tomorrows date with a classification in the profile.
    If no cancel the reservation after the action.
    Be able to run a report next day

    2 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  13. Enable assigning specific rooms to the group block. Properties should be able to block specific room numbers for the group so that the groups are staying close to each other.

    5 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  14. Properties that are looking for a PMS switch want to keep the historical reservation and move them to Mews. Currently this isn't possible.

    4 votes

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  15. High-end properties tend to have multiple tiers of VIP guests.
    VIP tier/class 1
    VIP tier/class 2
    VIP tier/class 3

    It would be great if Mews had more classifications to allow properties have multiple VIP options to choose from for their guests.

    15 votes

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  16. Properties in the US and Canada verify identification of each guest who have made a reservation. Mews doesn't support automatic verification of guests making contacless check-in natively in Mews not sufficient.

    There is no possibility of any information from ID to be scanned; or the identity of a guest verified upon arrival.

    3 votes

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    1 comment  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  17. Create new possibilities for properties to rent their spaces for additional bookable times. Bookings by minute and hourly bookings.

    This will give properties more opportunities to increase their revenue.

    5 votes

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  18. As a property manager I would like to have the ability to associate multiple travel agents and their varying commissions with one reservation.

    3 votes

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    Hello from the Mews product team. 


    Thank you for your suggestion, we've recently introduced multiple sources tracking which allows reporting on multiple channels for each reservation. 


    Mews does not yet track multiple commissions per booking, for which we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


  19. The ability to create a rate for multiple properties in a chain/group/enterprise account

    3 votes

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  20. It would be helpful to have the changes made in Properties>Notes appear in the Action Log of a reservation.

    25 votes

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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

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