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Mews Multi-Property Management

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Move reservation between properties in the same chain

For multi-property chains, a user would be able to switch whole reservation from hotel A to hotel B. (That could be a user management setting.) If we have overbookings and we could shift the whole reservation, that would save a lot of time and information like the guest's payment in hotel A would not get lost.

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Stefanie Haendel shared this idea  ·   ·  Report…  ·  Admin →
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  • Christian Furtner commented  ·   ·  Report

    With the current covid-19 situation we are preparing for many reservation changes. In case some of our properties remain closed we would need to move reservations/payments to another property within our chain. Payments are connected to the guests profile but cannot be transferred to another property within the same chain . The guest basic information is visible in another property but not his/her payments.