10 results found
The ability to create a rate for multiple properties in a chain/group/enterprise account3 votes
This feature is now available as part of Mews Multi-Property
If the property offers e.g. 10 baby beds the product should only be bookable if one of the 10 beds are available.
Second option would be that e.g. only 2 of the 10 double rooms have the space for an extra bed -> restricting on room count41 votes
For larger properties is would be handy to filter the timeline by space category. E.g. if you have multiple categories the property can select only standard room in the filter to see only the spaces/reservations for the standard space category to change allocations.48 votes
We are very happy to announce that we have release the new filter for space categories on the timeline!
You can learn more about this feature on our release notes page:
Display breakdown of the payment card used at the property.9 votes
Dear all, this idea is released! In Merchant Balances report you can find nice widget breakdown of your getaway payment card usage. Hope to hear from you all very soon in some new exciting ideas.
To properly analyze all data coming in through Commander, properties may want to look specifically at canceled reservations. Within our reservation report, an additional filter for cancellation reason could provide some important insight into that information so that properties can easily view and analyze those details.8 votes
We are very happy to announce, that you are now able to filter by cancellation reason in your reservation report!
How does it work?
Simply head over to your reservations report, select the filter “Canceled” > Under Status select “canceled” > Group by “Cancellation reason”.
You will now be able to see the reason reservations have been cancelled!
Need a hand?
Contact our support team at [email protected], they will be able to walk you through each step and answer any questions that you may have.
Due to quotas, many properties must choose between their rates, groups, and products when transitioning to Mews. However, increasing the number of quotas system-wide could create speed problems for some properties when there is so much information to load. It is imperative that the system is internally optimized so that it can maintain fast loading speeds while still allowing for an increased number of options.14 votes
Setting prices for stay products can be difficult, especially when properties use dynamic pricing based on season or day of the week. Based on this dynamic pricing scheme, this feature could also be extended to stay products, allowing properties to inflate prices based on demand as is necessary.55 votes
Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - https://releases.mews.com/en. Thank you again for sharing your idea!
Some properties have specific billing preferences for some products, so properties could assign some items to OTA or company bills automatically, while others would be transferred to the guest's bill for payment.86 votes
Routing for product categories, nights & city taxes is now live!
To learn how to route items check out the guide here: https://help.mews.com/en/articles/4276791-route-products-to-company-bills
Mews is used by properties worldwide, with each country belonging to a custom legal environment which is then tailored to their needs. Currently the legal environment for the United States has not yet been developed to optimize operations for properties in that location. The addition of this environment could therefore help make Mews available to more properties in the USA.22 votes
US Legal environment is here! Thanks to all of you for the feedback and hope to hear from you soon in some other great ideas!
Optimize your booking process by consolidating all properties into one central reservation screen. With this feature,multi-property enterprises can create bookings for any location using one simplified screen. Streamline all new reservations and clarify all details from this one-stop booking tool.12 votes
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