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  1. An easier way to add extra rooms to a group booking. Click "+" to see available rooms by room type and add to the group reservation or “-“to remove the room.

    1 vote

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  2. I would like to see the ability to easily generate a report which would break down the guests' origin by country of residence. Also, integration with the French government's INSEE (Fréquentation dans les hébergements collectifs touristiques) would be great !

    7 votes

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    1 comment  ·  Admin →
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    idea to upvote  ·  Bethany Lyons responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  3. In Mews the statistics are calculated using room / beds occupied and not by customer count.

    We'd like to be able to calculate all statistics in Mews reports & Analytics by customer. This could be achieved by adding a setting to use customer count.

    Average rate instead of calculated occupied rooms/revenue use customers/revenue
    Occupancy instead of calculating by occupied rooms/available rooms use customers occupying rooms/available rooms

    8 votes

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    idea to upvote  ·  Bethany Lyons responded

    Hi Nick, 


    Thanks for posting this! We are looking into revamping how we calculate statistics in the future and will consider this enhancement at that point. Many thanks for your contribution and look forward to hearing more ideas from you!

  4. EN version :
    When having a big rooming list , instead of going room by room then "group" then "last name" and "first name" - we could get a MEWS template on how to fill those names so it can be directly integrated into mews with a drag an drop file.

    At least when there is 1 to 2 person in the room :)

    FR :

    Avoir un template mews qui permet de remplir les rooming list de 1 ou 2 personnes par chambre et ensuite faire du drag and drop pour que la rooming list s'intègre directement dans MEWS…

    1 vote

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  5. We would like to work with Onyx to process commission claims but there is no commission report in Mews that can be submitted to Onyx.

    It would be nice to have a commission report that can be used to check commission and that can be submitted to Onyx.

    5 votes

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    Hello from the Mews product team. Thank you for your suggestion.

    Onyx is currently reviewing our API to build an integration directly to Mews, this would provide a much more streamlined solution in getting the commission data to Onyx. So for now we will not take this idea forward. 

  6. guests shown in percentage in manager report

    2 votes

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  7. It would be better if the manager report could be displayed with overall or detailed information. Not only the product group, but also the individual products. For example, not only Logis, but also the parking space and room upgrades.

    3 votes

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  8. Currently Mews Analytics only works with the base currency set within Mews (unless part of a chain with multiple currencies). It would be great to be able to use Mews Analytics in other currencies.
    For example: Our hotel in Prague base currency is in CZK, but we report in EUR which makes many of the financial analytics useless.

    1 vote

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    idea to upvote  ·  Bethany Lyons responded

    Thanks for contributing to our forums! I'm moving this to an idea to upvote to gauge need from the broader community. 


    Bethany

  9. It would great to be able to see a report on products, to see how there are booked. In upselling on the OCI, it would be nice to see if people are adding products to their stay during this process, in-order to see if its working or not.

    2 votes

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  10. Imprimés les rapports directement depuis mews analyses sans devoir faire un export dans excel

    20 votes

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    idea to upvote  ·  Bethany Lyons responded

    Hello from the Mews product team! I will merge with the request to schedule report exports. 

  11. Have the possibility of extracting the number of reservations and the turnover generated by each reservation agent from our internal call center in the Group.

    3 votes

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    idea to upvote  ·  Bethany Lyons responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  12. The Pick Up Reports should include extensions/shortening of stays (or have the option to add this through a filter)

    3 votes

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    idea to upvote  ·  Bethany Lyons responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  13. Currently it is only possible to generate customer profiles of all customers within a chain. The option to be able to split this between the different locations should be implemented as soon as possible.

    2 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  14. تطرح شركة مصر إيطاليا العقارية واحد من أكبر مشاريعها في قلب مدينة العاصمة الإدارية الجديدة كمبوند البوسكو، مشروع بمساحة 200 فدان توفر لك فيهم الشركة جميع سبل الراحة والرفاهية والخصوصية .

    احجز مكانك الان وتمتع بأجمل إطلالة ساحرة مباشرة على البحيرات الصناعية الخلابة والمساحات الخضراء التي تحيط كمبوند البوسكو العاصمة الإدارية .

    1 vote

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    unlikely  ·  0 comments  ·  Admin →
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  15. Currently, there are two main global technology solutions. One is Hi-tech solutions that benefit the business and the management. The other is IT Tech Solutions that make the hotel more luxurious for the guests. In a nutshell, IT solutions’ purpose is to assist and automate businesses as well as improve guests' experience. Thus, enhancing the efficiency of your business functioning, using at least some of the IT services and solutions is a must.

    1 vote

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    unlikely  ·  0 comments  ·  Admin →
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  16. Possibility to export Underlying data i Mews Analytics in order to make customized reports.

    4 votes

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    1 comment  ·  Admin →
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    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. We already provide the option to fetch all underlying data through our Connector API. 


    Thank you for sharing your suggestions.

  17. Hotel and Hostel chains wish to see the complete history of items the guest has purchased across the chain. Implement a dashboard where you can see the total revenue one customer has generated so we can reward our most high valued guests.

    22 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  18. One daily report pick up that shows occupancy, adr and revenue by segment, with dates ranges at past and future. for example, the create date, from the 1st of january to 31st of december

    3 votes

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    idea to upvote  ·  Bethany Lyons responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  19. I would like to be able to set my own custom dates when scheduling reports instead of using the preset settings.

    5 votes

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    1 comment  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion. It is already possible to set up a start date and frequency for all scheduled reports. Please check this guide for more detailed information.


    Kind regards,

    The Mews Team

  20. This idea is about extending guest segmentation in Manager Analytics.

    The North American market needs to be able to report not only by country but also by state/province/city.

    This will allow for greater insight into which markets produce and allow for more targeted marketing to a specific region.

    This takes into consideration the regional differences such as holidays.

    15 votes

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