118 results found
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Mews Analytics : Shortcuts on all analytic pages
If you are in Management analytics and you want to go to Pickup Analytics, you need to go via the burger menu again and select Pickup + ReEnter the Filter on all pages. It would be nice to have shortcuts on the screen to switch to all analytics keeping the'Filter on all pages'
4 votesHello from the Mews product team. We are so pleased to let you know that support for setting default filters in Mews Analytics has been released. Please check out our release notes – https://www.mews.li/app/release-notes. Thank you again for sharing your idea!
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Ageing factor in Mews Analytics
Financial analytics - open invoices. I see that you have the ageing periods in there. The only thing that is really still missing here is 1 amount: the ageing factor. Is there any chance that you would develop this. For those who are not familiar with this terminology; the ageing factor= SUM(outstanding amount*nr of days outstanding per invoice) divided by total amount outstanding.
This factor (1 number) gives an immediate glance of your accounts receivable status. Back in the days hotels were always aiming to be around the number of 34.
Hotel owners, General Managers and the accountants would use…4 votesHello from the product team! Earlier this year we released an updated version of the Aging Balance, including this feature. Thank you for your contribution!
Lucy
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Add STLY
Would be nice to be able to compare ADR, RevPar, Occupancy etc in single report
3 votes -
NEXT 5 DAYS interval for scheduled reports
Please add following interval for scheduled reports:
"NEXT 5 DAYS"schedule starts 8/9 07h00 -> report for 9/9, 10/9, 11/9, 12/9, 13/9
next schedule 9/9 07h00 -> report for 10/9, 11/9, 12/9, 13/9, 14/9
etc...Maybe also 'next 10 days' as an extra option.
3 votes -
Additional Interval period for scheduled reports
Can we please add an interval period for the current 6 month period? Jan-Jun and Jul-Dec being the specified period
3 votes -
company related contacts
In the comany profile there should be a way to "archive" or mark related contacts as "past" or "previous" contact persons. So that when one is viewing the related contacts of a company (customer profiles linked to a company profile) only the current hones are displayed, while the past contacts are still visible but cleary marked as "past contacts".
3 votes -
Marketing Source reporting
We would like to track enquiry source far better than the system is able to now. We currently only have origin of booking however this currently tracks 'how' the guest booked - not 'how they heard about us'.
As with many companies a significant amount of marketing spend it allocated to social media - there for to track conversion more closely is key.
If a new tab for Enquiry Source/Marketing is not an option are we able to add 'Social Media' to the 'Origin' criteria?
3 votes -
customer ratings.
customer classifications in profile.
For customers, we could also have a more specific option in the Internal tab, classification, than "problematic":
Example that we miss: smoked in the room, damage, animals, triggered alarm (fire), very dirty room.3 votes -
Product Options - Selected by Default - With Rules
We'd like to be able to have Products 'Selected by Default' on specific rate plans / channels.
We have a Sustainability Product that we would like 'Selected by default' on our direct rate plans/channels.. In Mews & in the booking engine.
The current 'Selected by default' feature adds the product to ALL reservations, this doesn't work as we can not add to agent reservations.
3 votes -
Detailed Manager Report
It would be better if the manager report could be displayed with overall or detailed information. Not only the product group, but also the individual products. For example, not only Logis, but also the parking space and room upgrades.
3 votes -
Sales statistics by booking agent
Have the possibility of extracting the number of reservations and the turnover generated by each reservation agent from our internal call center in the Group.
3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Pick up Report Extensions/Shortened Stays
The Pick Up Reports should include extensions/shortening of stays (or have the option to add this through a filter)
3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Daily Reports by segments
One daily report pick up that shows occupancy, adr and revenue by segment, with dates ranges at past and future. for example, the create date, from the 1st of january to 31st of december
3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Extra group by value settings
In the reservations report, I would like to be able to group by Date (not arrival or departure date)
I would also like to be able to group by multiple factors.
E.g. Group by both date and by rate code3 votesThanks for contributing this idea. We are exploring how we can enable more customisable reporting in Mews to support this type of request more broadly. However we are unlikely to ship this individual request. Please continue to post ideas to thee forum as requests like these help create a business case for broader initiatives!
Bethany
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Profile reports with language
A report where it shows the guest language.
3 votes -
Occupancy percentage in Manager Analytics
In Manager Analytics when selecting a specific Space Category type, the occupancy percentage will be shown based on the total number of rooms within this category only.
Is it possible to implement a way to see the occupancy of the selected category based on the total number of rooms in the property?
This is useful for hotels to calculate the RevPar afterward.
Thank you!
(Asking on behalf of a client)3 votesHello from the Mews product team.
We have released an update for getting insights per space categories. Please check out our release notes – https://releases.mews.com.
With that release, we have adjusted the behaviour to match your request.
Thank you again for sharing your idea!
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Have Mews Analytics or Reporting for Messaging
Provide the through Mews.li for us to be able to investigate how the staff are responding to Messaging.
Messages / thread
Number of messages
Number of threads
Number of unresolved
Number of ignored
Response time (hours)
Initial response time (hours)
3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Marketing Data should be able to be pulled by overlapping
At the moment you can only report by reservation created date. I want to look at guests in house within a month. eg - the overlapping filter on normal reports. Because when it is created date, those guests could be any date in the future
3 votesHello from the Mews product team. We are so pleased to let you know that your feature request has been released.
Please check out our Help article about using the new StartDate and EndDate filters: https://help.mews.com/en/articles/4349532-using-mews-analytics#filter-by-time.
Thank you again for sharing your idea!
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% visualisation on booking window
On the booking window graph - is it possible to get this data by % rather than revenue amounts? eg - I want to see what % of all my bookings fall with the 1-6 day window, its hard to get an accurate picture with the revenue
3 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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3 votes
Hello from the Mews product team.
We are so pleased to let you know that the option to “Set filters as default” in Mews Analytics has been released. That way you can configure the default space type filter for your Analytics.
Please check out our release notes – https://www.mews.li/app/release-notes and related Help article https://help.mews.com/en/articles/5075522-set-filters-as-default-in-mews-analytics.
Thank you again for sharing your idea!
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