92 results found
-
Ageing factor in Mews Analytics
Financial analytics - open invoices. I see that you have the ageing periods in there. The only thing that is really still missing here is 1 amount: the ageing factor. Is there any chance that you would develop this. For those who are not familiar with this terminology; the ageing factor= SUM(outstanding amount*nr of days outstanding per invoice) divided by total amount outstanding.
This factor (1 number) gives an immediate glance of your accounts receivable status. Back in the days hotels were always aiming to be around the number of 34.
Hotel owners, General Managers and the accountants would use…4 votesHello from the product team! We are revamping the aging balance and will incorporate this into the new version. Many thanks for contributing to our forum.
Bethany
-
Notification Room Availabilities
It would be great if you could receive a notification when only a certain number of rooms (or room category) are available. This would prevent overbooking.
3 votes -
customer ratings.
customer classifications in profile.
For customers, we could also have a more specific option in the Internal tab, classification, than "problematic":
Example that we miss: smoked in the room, damage, animals, triggered alarm (fire), very dirty room.3 votes -
PDF Formatting of Accounting reports
Add row formatting in PDFs generated by MEWS. Shading of the rows would be nice or/and make the lines between the rows visible in the printed version.
3 votes -
Google Adwords Conversion
Provide clear guidance in the Help Centre on:
a) how to implement the new Google Analytics GA4 measurement in the Mews Booking Engine using Tag Manager
and b) how to implement Google Adwords Conversion Tracking in the Mews Booking Engine using Tag Manager
3 votes -
Product Options - Selected by Default - With Rules
We'd like to be able to have Products 'Selected by Default' on specific rate plans / channels.
We have a Sustainability Product that we would like 'Selected by default' on our direct rate plans/channels.. In Mews & in the booking engine.
The current 'Selected by default' feature adds the product to ALL reservations, this doesn't work as we can not add to agent reservations.
3 votes -
Detailed Manager Report
It would be better if the manager report could be displayed with overall or detailed information. Not only the product group, but also the individual products. For example, not only Logis, but also the parking space and room upgrades.
3 votes -
Sales statistics by booking agent
Have the possibility of extracting the number of reservations and the turnover generated by each reservation agent from our internal call center in the Group.
3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Pick up Report Extensions/Shortened Stays
The Pick Up Reports should include extensions/shortening of stays (or have the option to add this through a filter)
3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Daily Reports by segments
One daily report pick up that shows occupancy, adr and revenue by segment, with dates ranges at past and future. for example, the create date, from the 1st of january to 31st of december
3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Profile reports with language
A report where it shows the guest language.
3 votes -
Occupancy percentage in Manager Analytics
In Manager Analytics when selecting a specific Space Category type, the occupancy percentage will be shown based on the total number of rooms within this category only.
Is it possible to implement a way to see the occupancy of the selected category based on the total number of rooms in the property?
This is useful for hotels to calculate the RevPar afterward.
Thank you!
(Asking on behalf of a client)3 votesHello from the Mews product team.
We have released an update for getting insights per space categories. Please check out our release notes – https://releases.mews.com.
With that release, we have adjusted the behaviour to match your request.
Thank you again for sharing your idea!
-
Reservation Report filtered by: Group by Customer's Country address
These filter does not provide enough detail to inform you where your guest's are arriving from.
It would be very helpful to have the Reservation Report include the City and Country details for the guest. Where the guests are from can often be a conversation starter for the front desk staff, especially if they have travel experience/knowledge.
Also, at this time of COVID, it is also helpful to know if the guest is from a locked down or red zone area.
Suggestion: Have the City and Country fields from the Customer Profile display on the Reservation Report.3 votesHello from the Mews product team,
We are so pleased to let you know that your feature request partially exists. If you export Reservation report, you will be able to see country. Also, Customer statistics report can be grouped by nationality in Mews directly.
As per the city, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you again for sharing your idea!
Kind regards,
The Mews Team
-
Have Mews Analytics or Reporting for Messaging
Provide the through Mews.li for us to be able to investigate how the staff are responding to Messaging.
Messages / thread
Number of messages
Number of threads
Number of unresolved
Number of ignored
Response time (hours)
Initial response time (hours)
3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Marketing Data should be able to be pulled by overlapping
At the moment you can only report by reservation created date. I want to look at guests in house within a month. eg - the overlapping filter on normal reports. Because when it is created date, those guests could be any date in the future
3 votesHello from the Mews product team. We are so pleased to let you know that your feature request has been released.
Please check out our Help article about using the new StartDate and EndDate filters: https://help.mews.com/en/articles/4349532-using-mews-analytics#filter-by-time.
Thank you again for sharing your idea!
-
% visualisation on booking window
On the booking window graph - is it possible to get this data by % rather than revenue amounts? eg - I want to see what % of all my bookings fall with the 1-6 day window, its hard to get an accurate picture with the revenue
3 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
-
3 votes
Hello from the Mews product team.
We are so pleased to let you know that the option to “Set filters as default” in Mews Analytics has been released. That way you can configure the default space type filter for your Analytics.
Please check out our release notes – https://www.mews.li/app/release-notes and related Help article https://help.mews.com/en/articles/5075522-set-filters-as-default-in-mews-analytics.
Thank you again for sharing your idea!
-
Show per room category availability on Analytics
Show the availability screen on Mews Analytics per room type
3 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
-
Linking room moves prior to guest arrival
When booking a reservation for a guest who will have several room moves during their stay, I would like the ability to link these reservations so it does not appear as if the guest is leaving and arriving when they are only changing rooms.
- If two reservations within a guests dashboard are linked and the consecutive reservation is within a 24 hour period then
- Don't count guest as departing
- Don't count guest as arriving
- Count guest as stay over
This is important for departments like the front desk, but also effect the guest in terms of confirmation emails. Otherwise the…
2 votes -
reservation report - have the option to have total by day
Reservation Report - have the report to show day by day the number of reservation , revenue and ADR
2 votes
- Don't see your idea?