118 results found
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Better statistics Report
The costumer stat. report does not take all arriving or inhouse profiles, but all profiles regardless of status. This means that it includes a lot of profiles that are "unknown" "N.N", or "pax two" which is a lot of work to clean up. It would be better for the report to only count guests who were actually staying at the hotel.
7 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Linking room moves prior to guest arrival
When booking a reservation for a guest who will have several room moves during their stay, I would like the ability to link these reservations so it does not appear as if the guest is leaving and arriving when they are only changing rooms.
- If two reservations within a guests dashboard are linked and the consecutive reservation is within a 24 hour period then
- Don't count guest as departing
- Don't count guest as arriving
- Count guest as stay over
This is important for departments like the front desk, but also effect the guest in terms of confirmation emails. Otherwise the…
6 votes -
Language when creating a bill
When issuing a bill it would be more convenient when MEWS is automatically choosing the language that is assigned to the guest's profile
6 votes -
Scheduled Custom Dates
I would like to be able to set my own custom dates when scheduling reports instead of using the preset settings.
6 votesHello from the Mews product team,
Thank you for your suggestion. It is already possible to set up a start date and frequency for all scheduled reports. Please check this guide for more detailed information.
Kind regards,
The Mews Team
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Support translations in Mews Analytics
This idea is about supporting additional translations in Mews Analytics.
Requested languages:
- French6 votesHello from the Mews product team. As this idea has not received many votes, we are moving it to unlikely for the time being. Many thanks for your contribution to the forums.
Kind regards,
Bethany
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Cancellations Forecasting
Add some more options on the cancellations report to be able to forecast the expected number of cancellations for a period of time, an event, or similar. Ideas...
1) report based on consumption date instead of cancellation date : the intention is to analyze how far in advanced from arrival date are we getting cancellations so we can forecast the number of rooms we can overbook.
2) filter by day of week to find trends based on which days of the week do we receive more cancellations, or which days of the week are most impacted by cancellations (day of…6 votesHello from the Mews product team,
Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
Kind regards,
The Mews Team
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Export report to PDF
It is not possible to schedule reports into a PDF in de scheduled exports.
When you can have it in PDF it's easier to review the reports for us.5 votes -
reservation report - have the option to have total by day
Reservation Report - have the report to show day by day the number of reservation , revenue and ADR
5 votes -
Schedule MEWS Analytics reports in your Exports
Schedule Analytics reports just like your daily reservation report and have it sent to your email.
5 votes -
In the process of making a new reservation, to see the available rooms by type and by date, there should be able to choose the period (from
In the process of making a new reservation, to see the available rooms by type and by date, there should be able to choose the period (from - till) date and to see with numbers are available:
Example:
possibilaty to choose calendar from: calendar to:
01.11.2022. 02.11.2022. 03.11.2022. 04.11.2022. 05.11.2022.
Small Double room Available: 2 Available: 2 Available: 2 Available: 2 Available: 2
Small Twin room Available: 1 Available: 0 Available: 3 Available: 0 Available: 0
Standard Twin room Available: 0 Available: 2 Available: 0 Available: 0 Available: 1
Standard Double room Available: 7 Available: 0 Available: 3 Available: 0…5 votes -
Mews Financial Analytics: Ageing based on expiry date or invoice date
Now the ageing periods are based on age relative to expiry date. But in fact you ageing period should be relative to invoice date, especially if you would consider adding an ageing factor. In the best scenario this could be an extra filter for that page: Ageing based on expiry date or on invoice date.
5 votesHello from the product team! We are working on a new ageing report and will add this into the revamped version. Many thanks for contribution to our forum!
Bethany
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Reservation report - canceled amount per night
The Reservation report does not trigger the amount per night for canceled reservations it just shows the total amount.
When exporting to Excel the report provides the amount per night under the "night" tab, however, it does not show this information when the reservations are canceled.4 votes -
Add filter detailed to the Product Report
From the Product Report, it would be great to be able to see which reservations have the listed products included
Adding a filter that would show the detailed mode could allow to create a detailed report with the reservation numbers and guest information. It would be fantastic if the report can be ordered by space number4 votes -
Notification Room Availabilities
It would be great if you could receive a notification when only a certain number of rooms (or room category) are available. This would prevent overbooking.
4 votes -
PDF Formatting of Accounting reports
Add row formatting in PDFs generated by MEWS. Shading of the rows would be nice or/and make the lines between the rows visible in the printed version.
4 votes -
Google Adwords Conversion
Provide clear guidance in the Help Centre on:
a) how to implement the new Google Analytics GA4 measurement in the Mews Booking Engine using Tag Manager
and b) how to implement Google Adwords Conversion Tracking in the Mews Booking Engine using Tag Manager
4 votes -
viewing cancellations for arrival date
To be able to view cancellations based on their arrival date instead of cancellation date.
4 votes -
Mews Analytics: Possibility to export Underlying data
Possibility to export Underlying data i Mews Analytics in order to make customized reports.
4 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. We already provide the option to fetch all underlying data through our Connector API.
Thank you for sharing your suggestions.
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customized reports
Ability to set customized reports as favorites in Manager Analytics. I find the Mews reports very difficult to use, and on my system, it takes very long to change report settings. It would be helpful if we could set reports as standard with the data data we need. Furthermore, have easier to use options to search for specific dates so we can quickly draw data for a particular period. Thank you.
4 votesHello,
Thank you for your submission. I am converting this to unlikely given the responses received so far. We will of course consider this feedback in all new reports we design in the future.
Many thanks
Bethany
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Reservation Report filtered by: Group by Customer's Country address
These filter does not provide enough detail to inform you where your guest's are arriving from.
It would be very helpful to have the Reservation Report include the City and Country details for the guest. Where the guests are from can often be a conversation starter for the front desk staff, especially if they have travel experience/knowledge.
Also, at this time of COVID, it is also helpful to know if the guest is from a locked down or red zone area.
Suggestion: Have the City and Country fields from the Customer Profile display on the Reservation Report.4 votesHello from the Mews product team,
We are so pleased to let you know that your feature request partially exists. If you export Reservation report, you will be able to see country. Also, Customer statistics report can be grouped by nationality in Mews directly.
As per the city, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you again for sharing your idea!
Kind regards,
The Mews Team
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