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  1. When issuing a bill it would be more convenient when MEWS is automatically choosing the language that is assigned to the guest's profile

    6 votes

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  2. Include the "credit card transactions" section in the new Aging Balance analytics.
    This is a handy feature to calculate your financial costs wihtin a certain period.

    If the Financial analytics will be terminated, the only way to calculate these will be manually, which is an enormous step back in time.

    1 vote

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  3. Be Mate part of the big brand ROOM MATE, would like to have a report showing the bookable resvices lenght time of their reservation recived.
    This is extrmely important from Sales prospective in terms of data colleting to plan future rate upsell.

    1 vote

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  4. Schedule Analytics reports just like your daily reservation report and have it sent to your email.

    5 votes

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    1 comment  ·  Admin →
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  5. It would be great if you could receive a notification when only a certain number of rooms (or room category) are available. This would prevent overbooking.

    4 votes

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  6. To have a company dashboard just like in a guest profile. In this you would be able to view all past, current and future bookings linked to the company profile.

    8 votes

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  7. Bonjour,
    Dans la rubrique Assigner des chambres, serait-il possible de :
    D'avoir les chambres classée par ordre croissant et non par catégorie ?
    Que les chambres en recouche apparaissent différemment des chambres en blanc une couleur différente par exemple, dans un souci d’équité entre femmes de chambre ?
    Et surtout est-il possible que les chambres déjà assignées n’apparaissent plus lorsque l'on veut assigner les chambres restante à d'autres femmes de chambre

    Cordialement
    Alain

    2 votes

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  8. Bonsoir, est-il possible de supprimer le mot"consommé" qui apparait sur les factures proforma.
    le client n'est pas arrivé dans l'établissement et nous lui envoyons des produits consommés.

    Eric

    1 vote

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  9. Add row formatting in PDFs generated by MEWS. Shading of the rows would be nice or/and make the lines between the rows visible in the printed version.

    4 votes

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  10. Would be great to have a filter on the accounting ledger report where you can filter each line instead of exporting first and then have to copy past all the guest details to look up bills.

    9 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  11. When looking at the monthly overview in the Manager Analytics,it would be great to know what’s happened in the past days (month to date). So we know what occupancy and Average Daily Rate we had already, to see if our Forecasts are still on track. This also helps us to determine whether our goals/targets are still within reach or we need to adapt.

    21 votes

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  12. We are presently loosing a lot of time trying to reconcile invoices issued to payments received, especially when a downpayment has been made via MEWS merchant a few month prior to the arrival of a guest.

    Having a report where you can see 1 booking number and all the payments made for it including the details of the Mews Merchant payment identifier for each payment, would save us a lot of time during the debtors reconciliation process.

    1 vote

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  13. In the process of making a new reservation, to see the available rooms by type and by date, there should be able to choose the period (from - till) date and to see with numbers are available:
    Example:
    possibilaty to choose calendar from: calendar to:
    01.11.2022. 02.11.2022. 03.11.2022. 04.11.2022. 05.11.2022.
    Small Double room Available: 2 Available: 2 Available: 2 Available: 2 Available: 2
    Small Twin room Available: 1 Available: 0 Available: 3 Available: 0 Available: 0
    Standard Twin room Available: 0 Available: 2 Available: 0 Available: 0 Available: 1
    Standard Double room Available: 7 Available: 0 Available: 3 Available: 0…

    5 votes

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  14. Provide clear guidance in the Help Centre on:

    a) how to implement the new Google Analytics GA4 measurement in the Mews Booking Engine using Tag Manager

    and b) how to implement Google Adwords Conversion Tracking in the Mews Booking Engine using Tag Manager

    4 votes

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  15. customer classifications in profile.

    For customers, we could also have a more specific option in the Internal tab, classification, than "problematic":
    Example that we miss: smoked in the room, damage, animals, triggered alarm (fire), very dirty room.

    3 votes

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  16. Bonjour,
    Serait il possible d'avoir un rapport journalier, détailler des petits déjeuners avec le nom des clients et les nombres de petits déjeuner par personnes et par jours (actuellement le rapport nous donnes la quantité total de petits déjeuner du séjour de chaque clients) et c'est pas pratique car certains client ne prennent pas le petit déjeuner tout le temps
    du coup il faut exporter le rapport sur excel faire des modifs et imprimer pour le matin

    Cordialement
    Alain

    1 vote

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  17. Bonjour, notre ancien PMS nous permettait de voir sur le calendrier d'un seul coup d'oeil quels clients avaient tout réglé par un petit symbole (c'était le symbole euro) à droite de leur nom. Cela est pratique car un jour de départ avec beaucoup de clients, on voit tout de suite à coté du nom du client le symbole, le client rapporte la clef , il est toujours pressé, on voit le marqueur, et on a moins de stress.

    1 vote

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  18. To be able to view cancellations based on their arrival date instead of cancellation date.

    4 votes

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  19. In the Accounting Report, why it’s not possible to pre-filter by items? Sometimes we just need to check the details of certain items and if we download them all it takes ages. Also if we take a long period Excel doesn’t support the size and crashes.

    26 votes

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    unlikely  ·  0 comments  ·  Admin →
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  20. We'd like to be able to have Products 'Selected by Default' on specific rate plans / channels.

    We have a Sustainability Product that we would like 'Selected by default' on our direct rate plans/channels.. In Mews & in the booking engine.

    The current 'Selected by default' feature adds the product to ALL reservations, this doesn't work as we can not add to agent reservations.

    3 votes

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