10 results found
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Different Email Templates
At the moment Mews only has a template when you send an invoice that thanks the guest for their stay, however the same are sent as reminder which then often get ignored by debtors.
The option to create more standard emails, to create for example a different template for reminders of invoices would be a useful tool to improve the management from within Mews.
43 votes -
Selecting all open bills on a routed company bill at once
I would be nice to have a 'select all' open bills button or checkmark where we can more easily manage all items / open bills on company bills that have a large number of open bills due to payment routing.
6 votesThis will be resolved through additional routing rules options that will enable the user to specify which bill the routed items are sent to (i.e. individual bills or combined bill)
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Add column to accounting ledger with reservation status
It would be very helpful if you could put an extra column in the accounting ledger what the status is of this reservation. Every booking has the unresolved status even if they are still checked in. We would like to see if a booking is "past"before you click on it. Or only the reservations which are in the past have the unresolved status. Now we have a big list of reservations we have to click on first to see if it is in the past to close the bill.
Thank you.2 votesWe are currently building new ledgers and this will be how the new ledgers work.
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Accounts Receivable Aging Chart/Management by Calendar month
It makes sense to me to flexibility in AR Management.
The 30 | 60 | 90 day industry standard seems to suit many hoteliers but is hard coded in most PMSs with AR Modules/functions.Some operators in Japan wish to manage and reconcile AR Accounts by calendar month. This is likely to be true elsewhere, given flexibility to do so.
2 votes -
Automatically route company invoice to paymaster
When an invoice is issues via mews, we still have to move the receivable manually to a paymaster. It would be great if a paymaster could be linked to a company, so all invoices are moved automatically and thus avoid unnecessary actions.
39 votes -
Invoice Cancellation
An option to cancel the invoice which would then post all the charges on that invoice back onto the billing tab with the original consumption date. From there we can then negative out what needs to be cancel and then settle the charges as required. This would be a great option for accounts that are settled via EFT.
5 votes -
Reservation (Booking) number in Accounting Report
To add a column in multiple Reports (manly Accounting Report) with the Reservation number of the guest (Booking number). This could be used as a Primary Key to connect the different reports.
This could help us merging reports like Accounting Report and Reservation Report that right now are used for multiple tasks and requires hours of manually work from Finance and Operations teams.
The name of the guest can change before/after the check-in. So, name of the guest is not working good for merging reports.
59 votesHi, we are currently working on ability to link both payments and charges (including additional products) to the reservation, and that reservation number will be populated in the Accounting report.
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Routing Rules - improvements
The routing rules allows us to route the following options;
1 - Only reservations that are prepaid in online travel agency (OTA)
2 - All reservations with this company or travel agency attachedrecommended improvement #1
we noticed that option 1 does not route prepaid reservations by VC.
As Bcom does indicate its a VC instead of a prepaid to TA. We cannot apply routing to this TA. As they do not have separate TA profiles for VC and CC as Expedia has, we currently cannot distinguish which ones should be routed.Recommended improvement #2
As multiple company profiles might…
126 votesHey everyone!
I'm happy to announce that we're currently working on various improvements around Routing Rules 👏 We've significantly scaled the solution from continuous and monthly routing to route additional services through integrations to cover many use cases and we're now in closed beta.
If you're interested in finding more or join the beta testing to share your feedback, please, reply to the email.
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Automatically move the charges to company account (paymaster)
We need that in a reservation from an specific travel agency all its charges automatically goes to the company bill (or the paymaster of this company), so the balance in the guest account is 0. Some travel agencies charges themselves to the guest and manually we have to move the charges to the company bill or the paymaster of this company, so it does not allow to work with properties with reduced staff and automatic kiosk check-in (as the balance of the guest will not be 0, but the the guest has already payed to the travel agency)
47 votesWe’re building a feature that lets you automatically redirect products from guest bills to company bills. This will not support routing to a paymaster profile yet, but it may already help you.
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Ageing / Debtors Report for Accounting Ledger
Using the accounting ledger, accountants can view any outstanding bills or payments that must be collected. However, as these are connected to guest profiles, this does not help to identify debts for company or travel agencies, which are not as easily available in Mews. By adding an additional mode to our accounting ledger, you could easily view all outstanding invoices sorted by the company to which it was issued. Additionally, this would show how long each payment has been overdue and how much each company owes.
30 votes
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