Mews Operations (PMS)

Mews Operations (PMS)

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  1. Each "service type" offered to a guest needs to be associated with a "space type". Current "space types" are limited to physical spaces only.

    Some services, such as "Experiences", could use additional "non-tangible space types". Clients would have the flexibility and freedom to offer tours, trips, etc. which could also be covered under the Spacetime project as they often times use the same logic as the physical space types = inventory, rate and bookable timeframe.

    Adding non-physical space types to the selection of "space types" would very likely increase usability of Spacetime.

    7 votes

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    idea to upvote  ·  0 comments  ·  Spacetime (resource management)  ·  Flag idea as inappropriate…  ·  Admin →
  2. Bookable services can be deleted only if there is no reservation under them (including cancelled reservations).

    It is not possible to delete theme because access to these reservations might be needed in the future. However, it might be possible to deactivate/archive them, keeping the old data accessible in certain areas of the system.

    4 votes

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    idea to upvote  ·  0 comments  ·  Spacetime (resource management)  ·  Flag idea as inappropriate…  ·  Admin →
  3. Is it possible to add a Space Type Connecting Rooms which does not impact our hotel capacity?
    Example : we have connecting rooms based on 2 standard rooms, currently the connecting room add a space to our inventory which false our reports and global data.

    It would be great that the connecting rooms have a specific space type (composed of other spaces).

    7 votes

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    idea to upvote  ·  0 comments  ·  Spacetime (resource management)  ·  Flag idea as inappropriate…  ·  Admin →
  4. In order to manage kindergarten spaces, we would like to request a new space type called "kindergarten spaces" or anything similar.

    2 votes

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    idea to upvote  ·  0 comments  ·  Spacetime (resource management)  ·  Flag idea as inappropriate…  ·  Admin →
  5. Allow in the new spacetime for multiple automated no show charging. Currently customers can only select one accounting category for no show charging. When applying multiple business types in one system (which we do already), the system should also cater for multiple no show charges.

    14 votes

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    idea to upvote  ·  0 comments  ·  Spacetime (resource management)  ·  Flag idea as inappropriate…  ·  Admin →
  6. Create a possibility to select

    Rate - Default Rate tax rate
    Product - Default Product tax rate
    Deposit - Default deposit tax rate
    CancellationFee - CNX fee tax rate
    NoShowFee - No-Show fee tax rate
    on the Service entity.

    Use a multi-value just like on Accounting setup of enterprise.

    3 votes

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    idea to upvote  ·  0 comments  ·  Spacetime (resource management)  ·  Flag idea as inappropriate…  ·  Admin →
  7. Rather than having a long list all spaces, by making beds collapsible under their parent room, it will improve the user experience having a short list to scan through when making alterations.

    3 votes

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    idea to upvote  ·  0 comments  ·  Spacetime (resource management)  ·  Flag idea as inappropriate…  ·  Admin →
  8. MEWS should allow for the users to create rates per spacetype. Currently any rate we create is available for all spacetypes. This results in very slow availability request responses.

    5 votes

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    idea to upvote  ·  0 comments  ·  Spacetime (resource management)  ·  Flag idea as inappropriate…  ·  Admin →
  9. Would be good to have feature where you can build a non residential package, that is not linked to accommodation. Foe example we have a spa and we do spa days. a meeting room where we have day delegate package.

    You can create the package but you cant book the package as there is no "management accounts" or ability to add function space in Mews

    4 votes

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    idea to upvote  ·  0 comments  ·  Spacetime (resource management)  ·  Flag idea as inappropriate…  ·  Admin →
  10. We have received an error message 'reservation too long'. Currently reservations can only be accepted < 365 days. We need to be able and show there is business for long stays for our stakeholders and therefore splitting the reservations provide wrong information regarding the LOS. I would advise extending this time frame to 2 years

    52 votes

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    idea to upvote  ·  3 comments  ·  Spacetime (resource management)  ·  Flag idea as inappropriate…  ·  Admin →
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