432 results found
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Reservation Report with locked info
There should be the ‘Locked’ Icon in this screen for and easy and immediate observation of which room/reservation is locked. Now we are obliged to check each one (one by one) to see which are locked (my guessing would be that you could add a new column just for that).
8 votesHello from the Mews product team.
Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions.
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modification tarif
Il serait nécessaire de pouvoir modifier les tarifs de chaque jour d'un séjour de plusieurs nuits, même si le check in est fait.
7 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap. Thank you for sharing your suggestions.
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Show open Bills for booker in the check out report as well
If a guest has a separate booker, and the guest is checking out, but there are still things to pay for the booker, is that possible to show at the check out report? For an example, if the guest himself hast open payments, he is marred orange
1 voteHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Create a Queue Booking
Would be great if you could create a Queue Booking system.
In order to easely identify guest that have made the admin paperwork however their room wasn't ready.
Help HSK to prioritize the cleaning . Help the Front office team to identify customer when thei are returning.13 votesHello from the Mews product team,
Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
Kind regards,
The Mews Team
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Add gender as handling criteria for hostels
Be able to manage gender in rooms as this is a criteria assignment in hostels & see it appearing in the timeline
11 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered.
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can't see the space when looking at bills and invoices
When looking at the bills and invoices screen it would really help to be able to see the 'space' stayed in.
1 voteHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Assign a Product to a Room Category
It would be very handy to be able to assign a certain product to a room category.
For example, we have a room category that is dog-friendly and we charge a one off fee. I want the guests to have the option to select the product when making a booking but also restrict them from booking it in another room category.31 votesHi, thank you very much for the idea!
I must let you know that is unlikely to happen in the near future, but the idea will be still open for voting and we will keep an eye on it! Many thanks and talk to you all soon! -
Add Transferwise as a payment method
Add "Transferwise" as a payment method, it is very much use in South East Asia
6 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered, as currently available categories present a more detailed understanding of the payment type. Wise (formerly known as TransferWise) supports multiple payment types, such as: credit card, debit card, and wire transfer. These external payment types are available in Mews from Accounting configuration, your can read more on this topic in our help article here: https://help.mews.com/s/article/what-is-the-accounting-configuration?language=en_US.
Thank you for sharing your suggestions.
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List of the reservations
When you got the inform list of the reservations. The people that a arriving or leaving. Having there more options (customise) to see there only the things that you want to see.
(Example: can take the comision, tariff and totally away. Or when the reservation was made).
Also that you could see in this list, how much has the guest already paid. Of the balance that the guests still has to pay.8 votesHello from the Mews product team,
Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
Kind regards,
The Mews Team
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THE SYSTEM IS HANDY BUT THE SYSTEM IS NOT HANDY
THE THINGS ARE WAY COMPLICATED WHEN WE TRY TO DEAL IT BY OUR SELF...
MAKE A LAYMAN LANGUAGE TO EXPLAIN THE THINGS AS NOT ALL OF THE REPRESENTATIVE ARE INTO THE MODERN SYSTEM....
KEEP THE NOTES WHERE A FRONT DESK DOES NOT HAVE AN ACCESS TO IT SO THAT WE KNOW ITS GONNA BE HANDLE BY THE MANAGER..
IT SIMPLY DOES NOT SHOW ANYTHING IF WE DO NOT HAVE THE ACCESS TO IT?? IT MAKES MORE CONFUSING....
1 voteThank you for your submission. We try to improve our user experience for all users with every release we do. Please keep providing suggestions as to how we can make your lives easier.
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TWO BOOKINGS
WHY TO WE NEED TO MANUALLY ADD THE GUEST IN THEIR RESERVATION?
IF THE GUEST MAKES AN ONLINE OR AN WALK IN RESERVATION FOR MORE THAN 1 ROOM WE NEED TO GROUP IT MANUALLY INTO EXISTING CUSTOMER??
IF THE GUEST HAS MADE TWO RESERVATION FOR THE SAME DAY THE SYSTEM SHOULD ADD THE GUEST BY IT SELF.
1 voteHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Mettre la date de consommation sur les éléments de factures et prestation sur les factures ouvertes factures ouvertes
Noter la date de consommation sur les éléments de produits dans les factures ouvertes car pour les longs séjours, cela permettrait de vérifier si tout a été facturé ( contrôle plus efficace)
1 voteHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Online Checkin Trigger
For properties that wish to automate their guest's journey during check-in, they need Mews to be able to send out trigger when a guest completes their online check-in. Based on this, their door lock integrations could send the guest access code to their room. We should also be able to receive back information that the guest entered the room which can then change the reservation from online check-in to checked-in. This is in case that they have technology in place that recognizes when someone enters the room.
11 votesHello from the Mews product team.
Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions.
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Guest Residence
Due to Covid-19 and link with local (city) lockdown, it will become necessary for the hotels to have the Guest Residency data and not only the passport data.
1 vote -
10 votes
Hello from the Mews product team.
Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Should you have any additional comments or use cases for this suggestion, please do let us know.
Thank you for sharing your suggestions.
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Gutschein ertsellen und einlösen
Als Hotel wir bräuchten ein option die Gutschein zu erstellen und lösen in Mews wie in Inkentoo System Kassen. Sehr wichtig für die Buchaltung
As a hotel we would need an option to create the voucher and solve it in Mews as in Inkentoo system cash registers. Very important for accounting
2 votesHello from the Mews product team,
Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
Kind regards,
The Mews Team
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Arrivals/Departures/Staying overview
Is more important to know how many ROOMS and not GUESTS are arriving/departing day by day in the Dashboard overview.
6 votesHello from the Mews product team,
Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
Kind regards,
The Mews Team
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Ability to reduce width of the day column
We should be able to reduce the width of the day column in the timeline.
This will improve visibility overall when zooming in and out.11 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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possibility to add documents to reservation
It would be great to have the possibility to add a document to reservation ( like attach a namelist ect for reception to write down names later on).
43 votesHello from the Mews product team.
Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions.
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INTRODUCE RATE CATEGORIES
I need to manage my rates based on their net value to us, eh close out "cheap rates" when we reach a certain occupancy (promotions, special contracted rates etc). I need the ability to close out by rate category which at the moment is only possible if the rate has a different cancellation policy. I need this daily so would be an urgent feature for me and many revenue managers who manage a lot of rates and cant rally close out by rate code.
23 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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