432 results found
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Make cashlist the standard
For people without valid credit card
1 voteHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions.
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2 votes
Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap at this time, and is unlikely to be delivered. Thank you for sharing your suggestions.
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2-way enhanced integration
We have been experiencing a lot of difficulties due to the so called auto-replenishment tool at Booking.com which cannot be deacticated. They basically sends the cancelled rooms/beds back to sales without waiting for an update from PMS first. It can lead to mismatch in the actually available inventory. This can happen especially in the situations when we e.g. upgrade reservations to other room categories. This change is not being sent to the channel manager/Booking.com at the moment.
If you could build a feature which send reservation updates from Mews to the channel manager(e.g. date update, room category update), that would…3 votesHello from the Mews product team.
Thank you for your suggestion.
Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered because Booking.com currently does not support this functionality.
Thank you for sharing your suggestions.
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Integration with Tourist Center Bern
Integration with Tourist Center Bern
1 voteHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions.
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Mews Native Channel Manager
Add Channel Manager to a product portfolio to reduce cost of using a 3rd party channel manager.
7 votesThanks for the submission. We have a direct integration with booking.com, and are considering some of the other major channels as well. However this is very time consuming in both development as well as maintenance. It is currently unlikely we'll be able to fully cover channel management like the channel managers today can.
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indicate mandatory fields
It would be helpful if there was a little asterisk or something to indicate which fields are mandatory to fill in in order to complete a check-in
3 votes -
Link Guest Social Media
It would be great to be able to link the guest's social media to their profile, this way once a reservations comes through we can identify a repeat guest with a large following.
1 voteHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions.
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Convertir une réservation confirmée en option
Convert confirmed booking to optional
2 votesWe've already received this request and are reviewing options in allowing for reverting between reservation states.
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sales invoice
The new Mews B2B Sales invoice header/footer design requires significant amounts of toner when printing. Can this design please be reconsidered?
2 votes -
Multi-property with 1 email inbox
We have multi-property and 1 gmail account - payment failure notification emails are received without a property name so we have to go property by property to locate the booking which has a failed payment.
1 voteHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Dedicated app for housekeeping (similar install as the Kiosk)
We have about 9 hotels and I have to install A LOT of tablets for housekeeping. It takes ages to install and configure this. Since you have to configure the Android tablet from start, with Google accounts etc.
While the only thing they need is the Housekeeping app.
It would be time saving if you could install the housekeeping app on a new tablet just like you install the Kiosk. (boot the new tablet, scan a qr code and it's installed. Easy as one, two, three)
This way the tablet is locked and you can only use the housekeeping app.…1 voteHi Tomas,
Thank you for sharing your feedback with us.
We allow for a little more flexibility so that the housekeeping app can be used on devices that are dedicated to housekeeping teams as well as devices that are not dedicated to teams.
For cases where you have a single device dedicated to housekeeping we suggest making use of the native functionality on the device called "Guided access". Activating guided access will lock the device in a single application.
It is unlikely that we will mandate this for the housekeeping application, hence we recommend making use of the native settings.
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Could be great if you did automated IATA nr. pulls from IATA database - this would then provide hotels with an updated "IATA Agency" list...
Could be great if you did automated IATA nr. pulls from IATA database - this would then provide hotels with an updated "IATA Agency" list.... similar to the way you do address look-ups
2 votesHello from the Mews product team. Unfortunately, this request cannot be added in Mews development roadmap for now and is unlikely to be delivered. Thank you for sharing your suggestions.
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Configure products to be used for multiple categories
When creating products you can only select one category. Which means when creating routing rules. You have to create a product for each ratecode each time. Which will create an unnecessary long product list. Please create a drop down menu where you give the option to select multiple categories.
2 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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3 votes
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Invoice without details
Many customers ask for an invoice for their stays without details.
Now, each invoice contains the details of the services and on the same page a summary of the taxes.
It would be interesting to have the summary of the taxes on a separate page and which includes the same header and footer of the detailed invoice.2 votes -
auto response messaging
Auto responses for frequently asked questions within customer portal. Hotel to be able to customise own responses i.e what time can we check in? Do you have parking?
2 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. We are preparing integration with external tools which will help with this. Thank you for sharing your suggestions.
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See the difference of single use and double use in the bookingsummery
It would be helpfull to see in the reservation summery how many double use and single users are in the booking. Especially in group bookings, you need to count every time when the client adjust the number and forwards the namelist.
1 vote -
STOP Automatic Profile Merging
My client is booking multiple rooms using the same email and the guest names keep reverting back to old guest names from previous reservations they booked with that email.
1 voteHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Reservation Tags
Make coloured tags on timeline for each reservation so we see straight away the type of guest: for example returning guest, journalist, vip guest or guest with a dog or guest with a special order etc.
It avoids clicking around to find the information. You can make the tags for reservations or guests.
2 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Internal messaging to be available by Department rather than by Employees only
While the internal messaging is a great tool for Ops teams, to ensure completion of a task (or just share an information) it would be great to be be able to message a department (i.e front office/housekeeping) rather than just a specific employee.
3 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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