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Mews Operations (PMS)

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  1. 10 votes

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  2. 10 votes

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  3. Introduce more options for title, include option to not specify, and/or make this field optional

    10 votes

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  4. Currently, you can enable or disable automatic sending of these emails. However, with this idea, you could specify to whom you would like or wouldn't like to send 'after start' and 'after end' emails

    10 votes

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  5. For F&B to be able top post the correct breakfast product for certain guest having a discounted rate (i.e. corporate guests, airline crews..)

    9 votes

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    1 comment  ·  Operations  ·  Admin →
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  6. Product rules should be possible to adapt based on arrival, origin, segment, rate, space etc. This allows us to automize specific charges and better work on upselling and creating new revenue streams!

    9 votes

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    0 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  7. It would be helpful if files like Confirmations/Contracts could be added to a Block. For most blocks we have seperate contracts that need to be attached to the block on a high level like Dashboard or Block Details. Then all contracts & Documents are on the Master Block and could be easily tracked

    9 votes

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    0 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  8. Every other PMS system I have used categorises Notes on bookings.
    This really is a feature that needs developing In MEWS.

    There should be various boxes, one for Housekeeping Notes/ One for F&B notes/ Spa etc ...
    These teams can then print off reports for notes just for them, without having to wade through things that are irrelevant

    Also one for Public notes ( visible for Guests to see on confirmations and online Kiosks for self check in )

    Private notes for Internal notes - visible only for staff & hidden from Guests.

    This makes for a seamless guest journey,…

    9 votes

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    1 comment  ·  Operations  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  9. There are common questions guests ask, it would save a lot of time if we can create our own templates for replies to the guest messages (like in booking.com) and just select the one we want to reply to the guest message.

    9 votes

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    1 comment  ·  Operations  ·  Admin →
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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  10. We would like to send the guest an offer with different room categories and it should be possible for them to confirm only 1 room and reject all others.

    9 votes

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    2 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  11. When we open our arrival donut report we would like to see really quickly who paid and who didn't pay.

    For example: green dot-paid everyhing, yellow dot, an amount less than 50 euros to be paid and red dot more dan 50 euros to pay.

    9 votes

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    0 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  12. Instead of overbooking, we use Inquired Reservations as a waiting list to optimise occupancy. It'd be great to get notified when a reservation is cancelled that there are inquired reservations for that date which can potentially now be confirmed.

    9 votes

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    2 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  13. Being able to add documents to an availability block.

    9 votes

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    3 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  14. In North American and Middle East countries for example, some Guest IDs have only a chip and No readable Strip to be scanned

    9 votes

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    0 comments  ·  Operations  ·  Admin →
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  15. UK properties are keen using the identity scanner. As it is not required to have a passport with you as British citizen, a driving license is an official proof of ID as well. it would be great if the passport scanner can be enhanced and would scan UK driving licenses as well.

    9 votes

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    1 comment  ·  Operations  ·  Admin →
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  16. On smartphones, the extended version of the reservation module is not visible. By "extended version of the reservation module", I mean the right hand side when you open a reservation in Commander. It would be nice to be able to see it on mobile as well.
    Screenshot: https://photos.app.goo.gl/qoaPvdwLovP2QFw29

    9 votes

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    0 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  17. Make possibility that the stuff at your hotel have read only access to restrictions

    9 votes

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    0 comments  ·  Operations  ·  Admin →
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  18. 9 votes

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    0 comments  ·  Operations  ·  Admin →
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  19. 9 votes

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  20. Move search results management into entities reducers for easier preselecting of result

    Extend Customer search result with:

    • Classification icons behind name (primary text)
    • Country code behind email (secondary text)
    9 votes

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    0 comments  ·  Operations  ·  Admin →
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