248 results found
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Idea for group summary
Would be helpful to have a feature for the group summary, that shows how many adults + childen are in the group. Now it shows only total amount of people.
Thanks!16 votesHello from the Mews product team,
Thank you for your suggestions and feedback. We are currently researching improvements to group functionality and have updated this request as one to be upvoted by the Mews community.
Should you have any additional feedback on how we can improve the way you work with groups, please let us know in the comments section.
Kind regards,
Aldair -
Choose the way of confirmation (sms, whatsapp, mail)
Choose the way of confirmation (sms, whatsapp, mail)
23 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Tasks Doughnut to display only relevant tasks
Currently the tasks doughnut on the dashboard displays pending & missed tasks of all assignee's & departments which can make it very confusing.
Changing the doughnut to only show missed & pending tasks assigned to your or your department will make this doughnut more relevant. The tasks report should then also pre-load with the filters assigned to me or my department. I can then remove/change these filters if I want to see all or other departments/employees.
20 votesHi Mewsers,
Thanks for coming to the Mews Community and upvoting this idea.
We want to let you know that this idea has been added to the requests pertaining user privileges and Marked as a new idea to upvote.
Thank you for your suggestions and votes.
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Large number of reservations in one group is slow
This one is for the developers.
We have group of between 200 and 300 reservations spread out over 10 days in september. When you load one of the reservations the other 200+ are also loaded.
This makes every action (checkin, checkout, open bill, close bill yadayada) you need to take is very very slow.
I suspect the list is loaded synchronously. Maybe it helps if the reservation is loaded asynchronously. I only care about this 1 reservation not about the 200+ others...
This reservation for example is part of a large group.
bc66a88b-15c9-478d-bd7c-c418c78d2d8714 votesHello Mewsers,
Thank you for your feedback, we are currently looking into how Mews handles groups so that we can improve your group experience.
Should you have further feedback or suggestions for group handling please do let us know. We would be very happy to reach out and organise a discussion on the topic.
Kind regards,
Aldair -
On mobile / smartphone: Display extended version of reservation module
On smartphones, the extended version of the reservation module is not visible. By "extended version of the reservation module", I mean the right hand side when you open a reservation in Commander. It would be nice to be able to see it on mobile as well.
Screenshot: https://photos.app.goo.gl/qoaPvdwLovP2QFw299 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Room search based on requested/needed attributes
We should be able in Commander to filter room search upon making a new booking or re-assignment based on requested/needed attributes. Also we should offer to guests on Distributor to pick the attributes of their choice and inventory should be shown accordingly.
7 votesReview of Mews Search starting and in exploration phase
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Notifications needed for new same day bookings
Please include a pop up note on the dashboard or send it as a message in MEWS for new same day arrivals/bookings created on the day for the day - to assist in preparation for arrivals. The channel manager emails are not sufficient and reliable enough to reach the right group of people.
18 votes -
Creating Invoices for external clients
As promised here is the video with the 2 issues that our reception team will be delighted with if they are improved :)
The first one: when creating invoices, see timecode 1:17, Pam needs to highlight and copy the booking reference number from that booking on the dashboard tab for that booking, she then needs to go to the billing tab and manually paste the number so then the invoice can be generated for the customer. Now imagine having to do this for every single booking every day. On friday she will need to do this over 120 times, this…
2 votesReview of Mews Search starting and in exploration phase
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Selecting the reservation number with a double click
When double clicking on the reservation number, it also selects some text next to the reservation number.
In the daily use, you often have to copy the reservation number, so it's much easier and faster if you can do it with a double click.
I recorded two videos to demonstrate what I mean:
https://photos.app.goo.gl/biMrNKNY2Q9PAvnu5
https://photos.app.goo.gl/531cf6LRUL5APxbP910 votesThank you for the idea, we have contacted the team and will prioritize feature based on your feedback!
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voucher field in the first step of reservation screen
In order to start a reservation office for the several hotels in one destination, we would like to see and compare voucher rates of all hotels to offer the guest the best fitting room.
That would work, as soon as we have the possibility to put in the voucher in the reservation screen before we choose the hotel from one destination.12 votes -
Integrate a meeting facility within Mews
It would be great if Mews would offer a meeting programm within Mews, that way we would not need an external program
18 votes -
end of day - manually or definately later
end of day should not be mandatory 12pm. Some guests arrive after 12pm - will be automatically noshow on that day. Further, it is not logic to book f&b products on another day, when the main day of the event is the prior one. This distorts heavily statistics
11 votes -
Display a live time reservation update which shows the latest bookings
If you want to know, what or how many reservation were coming in today, you have to go through reports and filter by creation date etc., which is very complicated for just having a live update, especially in high demand days like fairs.
It would be more convenient if you could put an extra button on the dashboard under reservations like "update reservation". So that it is also possible to check this from outside or if you just want to have a quick check for the day.8 votes -
RESERVATION OVERVIEW
Give to each user the chance to change the reservation overview. Just give us more options, like in windows ( large icons, small icons, list and details).
15 votes -
Add a cancelation Reason field for a product cancellation
When cancelling a product from Orders, the status changes to cancelled, however, no reason is provided.
It is confusing for a reception as they might not understand why some items were cancelled.7 votes -
ANNUAL RECURRING EVENTS
ANNUAL RECURRING EVENTS:
possibility of establishing a recurrence of events in the calendar (for example, not having to put the Easter every year)17 votes -
Multiple room booking, implement different names informed by booking.com
NR Bookings made via booking.com with different guestnames are not taken over in Mews. If you do yourself, and delete bookers name, payment information dissapears. How to implement other name in single room without changing payment info?
22 votes -
Pop up message for online check-ins
Would it be possible to have a pop up message when the guest has finished the online check-in
15 votes -
Recurring reservations
the feature to create reocurring reservations: In this case guest will come back every monday tuesday and thrusday until July.
10 votes -
Distinguish invalid from missing CC
Settlement task: Currently, the system does not make the difference between CC invalid and CC missing. So it creates a task in both cases. But we do not always need a CC. Especially for group bookings. So we have 40 tasks a day that must be canceled. It's heavy.
Solution: let the property decide if they want/need a settlement task for either CC invalid + CC missing or for one of these solutions.
686.95https://mewssystems3.pipedrive.com/deal/46407 votes
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