Granular User Privileges
"By expanding user privilege assignment, admin users can now assign privileges to each employee with much more flexibility. Privileges can be organized with dependencies, and in addition to creating different assignable privilege sets, individual privileges can be granted or revoked according to each employee's operational duties."
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roland.galliker commented
On April 3 of 2019 (last year) I see that mews asked if also non-admin people can see e-mails.
From our part, having more than one person working at front office, it is of absolute necessity that each and every member of front office or reservation office can see e-mails between guests and hotel.
Hoping that this funtion comes soon -
Nordine HOUAYS commented
Each employee can access to reports, we want to permit to see it only by few employees, not all of them
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Anonymous commented
Bonjour à toutes et à tous,
Une mise à jour concernant ce problème s'impose.
Dans notre établissement, en haute saison, nous faisons appel à de nombreux saisonniers.
En leur créant un profil utilisateur, nous leur laissons l'accès complet à tous les rapports ( Financiers / R.H / Gestion / ... )Il faudrait prendre en compte la création de comptes à différents niveaux d'accès, afin de sécuriser, tout simplement, ces informations.
Merci à l'équipe de MEWS de faire le nécéssaire.
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Boucard Jessica commented
Add the option of seeing all the emails sent to the client (proposal, confirmation, cancellation).
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Sharon commented
This would be a wonderful added value:
"Currently you can see all mail queue items and the fact they were successful or failed etc. But you can't see or download a copy of the email. Whilst you can resend most emails or even send a copy to yourself from the reservation screen you can't resend or get copies of the charge success/failure emails."
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Viktor Puetzer commented
It would be nice if all emails sent by Mews on behalf of the hotel are really sent on behalf of the hotel (and not from another email address than the hotel's email address). This would allow the see all mails in the hotels mailbox under sent items. It would also be nice to give the possibility to put the hotel in copy in either case.
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simon commented
Having this api functionality is crucial to allow for further modifications via api to any reservation (ex. extensions or date adjustments programmatically).
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Nicolas Adamjee commented
Restrict the visibility of financial information to certain users
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Robert Kneubühler commented
Is necessary as the front desk is confronted by the bookers, guest and they have to argue with them at place. If they don't have acces they can't prove that the mail was sent.
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Charlie Delamare commented
Currently you can see all mail queue items and the fact they were successful or failed etc. But you can't see or download a copy of the email. Whilst you can resend most emails or even send a copy to yourself from the reservation screen you can't resend or get copies of the charge success/failure emails.
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Luigi Orsini commented
Would be great to have a log of all the e-mails sent attached to the reservation(s) and/or profile.
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nhunting commented
I like to have the following privileges seperated in MEWS. So only the finacial accounting department can add or change:
-Settings -> Finance -> ALL
-Settings -> Sales -> Services -> Service -> Products -> Accounting category -
Mews-AM commented
Not all staff should be able to create new rates it should be possible to some designated staff only
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Josh McLinton commented
I am shocked this is not already a feature.
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Rhian Beaton commented
Staff privileges- Reservation staff need to be able to access reservations fully, but not have the ability to override the quantity of guests to be more than the room capacity . A fail safe is needed
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Bob Rijpstra commented
Make visable which e-mails have been send to the guests at the actionlog with an export file with in.
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Erik Kei commented
This would also help in regards to seeing original booked rates in case the Distributor reservation was changed.
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Ava C commented
Having a field attached to the booking, summing up every email sent through mews.
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Karst Adema commented
Currently we are unable to track if and when a confirmation was sent to a customer. It would be great to receive an email CC of the confirmation to our common address. In that way it is clear to see when the confirmation was sent and what details are confirmed.
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Margot Demmers commented
This is very importent for us. As we want to see if we have send the guest a confirmation or a bill. So we don't have to question this