89 results found
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Product availability
If the property offers e.g. 10 baby beds the product should only be bookable if one of the 10 beds are available.
Second option would be that e.g. only 2 of the 10 double rooms have the space for an extra bed -> restricting on room count
320 votes -
Customizable Origins
Properties should be able to customize their own origins as they may need to use more than the hardcoded ones, mainly for reporting purposes
86 votesHello from the Mews product team. Unfortunately, this request does not align with the Mews product strategy and has not received the necessary upvotes to be added to the Mews development roadmap. Therefore it is unlikely to be delivered. Thank you for sharing your suggestions.
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Automatic routing for product billing
Some properties have specific billing preferences for some products, so properties could assign some items to OTA or company bills automatically, while others would be transferred to the guest's bill for payment.
86 votesRouting for product categories, nights & city taxes is now live!
To learn how to route items check out the guide here: https://help.mews.com/en/articles/4276791-route-products-to-company-bills
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Customized cleaning schedules
Many properties have different cleaning schedules based on space type or standard interval. Currently there is only a single housekeeping interval available in Mews, so additional customization fields could allow properties to choose more detailed procedures for their housekeeping assignment and scheduling.
64 votes -
Product Filter On Reservation Report
Properties should be able to filter their reservation report by product to measure the production linked to x product
60 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Share customer profiles between properties (multi-property)
It is very important for chains to be able to have a common database for all the hotels. Customer profiles should be shared between properties as guests are loyal to the brand and stay in different property in the same group.
With Mews, a new profile has to be created every time in each property59 votes -
Upsell room categories at check-in
As customers come to check in for their reservations, sometimes your property may have vacant rooms of a higher category. Therefore, notifications for your front of house staff regarding available room categories for an additional price could be a great way to upsell and book your location to full occupancy.
58 votes -
Dynamic pricing for stay products
Setting prices for stay products can be difficult, especially when properties use dynamic pricing based on season or day of the week. Based on this dynamic pricing scheme, this feature could also be extended to stay products, allowing properties to inflate prices based on demand as is necessary.
56 votesHello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - https://releases.mews.com/en. Thank you again for sharing your idea!
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Room number in no show report
The no show email the property gets, stating all the reservations that were cancelled with the reason "no show", includes the reservation numbers and the customers' names. It would be perfect, to also have on that the room numbers shown where there were allocated.
51 votes -
51 votes
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Central Reservation System
Optimize your booking process by consolidating all properties into one central reservation screen. With this feature,multi-property enterprises can create bookings for any location using one simplified screen. Streamline all new reservations and clarify all details from this one-stop booking tool.
49 votes -
Filter the timeline by space category
For larger properties is would be handy to filter the timeline by space category. E.g. if you have multiple categories the property can select only standard room in the filter to see only the spaces/reservations for the standard space category to change allocations.
48 votesHello Mewsers,
We are very happy to announce that we have release the new filter for space categories on the timeline!
You can learn more about this feature on our release notes page:
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House-level overbooking
Some properties like to overbook their occupancy for specific occasions or in case of no shows. This, however, could cause some issues in case there are still any displaced bookings to accommodate on that overbooked date. For this reason, some properties would prefer to disable the option to overbook once availability has reached 0%, including stays that have already been overbooked. This will ensure a positive experience for all guests as it will guarantee that you will have a space for every booking that was made for your property.
47 votes -
action log showing original price
For properties, only the reservation manager has access to the Rate Management in Mews. So when employees are changing the rate of the booking, they will not be able to know what was the original price of the rate. They will only see from the action log the original rate and not the original price. Properties are pushing not just the original rate but also the original price of the rate in the action log without the products attached.
46 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Central chain reservation overview
For chains, it can be difficult to manage multiple properties, often switching back and forth using one reservation screen. However, this could be solved with a central chain reservation overview screen, making it possible to view operation data about all your connected properties simultaneously.
42 votes -
selecting multipe reservations on timeline
needed to allocate groups to specific floors or beds all together to specific rooms, it is very time consuming in big properties to move bed by bed across floors
33 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Improve Reporting in Mews to meet standard US needs
Develop PMS reporting package for US Properties that emulates similar reports found in Opera that can be printed, exported by property and accounting team. may or may not be integrated with a Back Office Accounting Software. This would include but not limited to:
Income Journal
Trial Balance
Manager Flash Report
Market Segmentation Report
Deposit Posted Report
HIgh Balance/Credit Report
Corrections, Allowance & Rebate Report
Transaction Report by Cost Center
Revenue by Transaction Code
Reservation Report with Notes
Group Pick-up Report
Checkout with Balance Report
Other Accounting Reports26 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Arrival and Departure notes
Arrival and Departure notes in a separate field in the Reservation Properties
A note box which is not moved down with every new note and where you can add the details you need (time, flight, vessel, pax etc)26 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Disable automatic room assignment
Enable receiving reservations without a room assignment. Some properties are looking to assign their guests manually as they are specific about where they want their guests to stay.
25 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Notes changes appearing in Action Log
It would be helpful to have the changes made in Properties>Notes appear in the Action Log of a reservation.
24 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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