2199 results found
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Allow housekeeping to inform Front desk when guest check-out
At check-out time, when housekeeping verify evry rooms, they should be able on the app to indicate if a guest has check-out from is room
1 vote -
Minuterie
Sur l'application MEWS, l'équipe d'entretien ménager devrait pouvoir indiqué à quelle heure ils entrent dans une chambre et à quelle heure ils quittent la chambre. Ceci nous aiderait à connaître le temps que prend le préposé pour nettoyer la chambre
1 vote -
Custom price and bulk edit for Bookable service items posted for the entire posting period
Problem: When posting Bookable service items for the entire posting period, users can’t set a custom price and must edit each day individually, which is slow and error prone.
Request: Allow entering a single unit price or a total amount at posting time for Bookable service items; the system applies or distributes it across all days. Add a one click bulk edit to update the price of all already posted daily items in a period at once
1 vote -
average room price
Display the actual cost of the room per night instead of average in the confirmation emails and the new reservation window
4 votes -
product price change
Summary
Enable automatic updates of product prices for existing reservations, with an option to offset package-inclusive stay services to maintain the originally agreed daily package rates.
Background / Problem
Currently, price changes apply only to future reservations. Existing reservations remain locked at the old product prices, which:
Causes revenue leakage when product costs rise.
Requires manual corrections by staff, leading to inefficiency and errors.
Creates package inconsistency: updating the product price increases the overall daily package rate, which conflicts with guest-confirmed agreements.
User Stories
As a Revenue Manager, I want product price updates to be applied to existing reservations, so…
1 vote -
Automatically recalculate all per-person product charges on top of the original nightly rate when adjusting guest count
Description:
Currently, when adjusting the number of guests in a reservation, Mews either:Keeps the total price unchanged (with "Keep old price" ticked), deducting additional product charges (e.g., city tax, breakfast, or other per-person fees) from the accommodation rate—distorting the original pricing structure.
Recalculates the total price (with "Keep old price" unticked), updating the room rate to the current pricing, which can lead to unjustified price increases for guests if rates have changed since booking.The Problem:
There is no automated way to:Preserve the original nightly rate (as agreed upon at booking).
Recalculate and add all per-person product charges…16 votes -
Change invoice 7 days
Please make it possible to edit an invoice more than 7 days after the guest’s check-out.
Ideally, this option could be restricted to the owner only.
Errors can happen (e.g., adding products, incorrect prices, etc.), and sometimes corrections are needed later.
It’s also important in cases where the only person who issues invoices (myself) is unavailable, for example when I am out of the office or on holiday.
1 vote -
Ability to set non-expiring (permanent) restrictions
It would be nice if restrictions could be set that don't expire. our hotel can only be booked 180 days in advance. I currently have to renew this restriction every three years. Am I the only one who finds this inconvenient?
1 vote -
Access the PMS, POS and Mews Events with the same user profile
One User profile for PMS, POS and Events
Please let the users switch from one system to the other by using the same user profile and not 3 different ones.2 votes -
Add a drop down button above the timeline view to switch service
It would be nice to be able to quickly switch the context (bookable service) from the timeline view. Often we need to quickly look up something from the timeline in another service (parking or conference room). Currently it is necessary to go to the dashboard, switch to the other service, and then access the timeline again.
3 votes -
Adding different Status for Tasks in Mews
Currently, tasks in Mews can only be assigned a deadline or to close them. While this covers the basic workflow, it leaves a gap in team communication and task visibility.
I’d like to suggest introducing an additional task status, for example, “In Progress” to indicate when someone has already started working on a task.
Why this would be valuable:
Improved coordination: Prevents multiple team members from picking up the same task unknowingly.
Transparency: Makes it clear which tasks are actively being worked on versus those still pending.
Clear lifecycle: Having statuses such as To Do → In Progress → Done…
1 vote -
View product checklist in Mews mobile app
It would be great if it was possible to view the product checklist in the Mews mobile app.
Then we do not have to print the list (save the planet) and the list is always updated5 votes -
Switch in the bill between associated profile and owner
In the billing it would be great to have an arrow for switching between the owner and the associated profile.
3 votes -
Send confirmation letter to availability block reservation
We need to send a confirmation of the block reservation to the booker, where cancellation policy is attached.
3 votes -
Long-Term Stay: Run Monthly Account Receivables + Issue Invoices in Batch
To better assist Rental Properties (Monthly Bookable Period) - it would be useful to consider creating an AR page that would
(1) allow clients to review the accounts and bills by month,
(2) run invoices by batch,
(3) Bulk Issue Invoices, and
(4) improve billing automation to allow multiple (up to 2) automations per Monthly bookable service.1 vote -
Space 'Directions' field should display the Character limit
Currently, there is a hidden character limit for the Directions field in the configuration page of a space. When exceeding the limit, there is no warning & after saving the field resets to empty. Displaying the character limit will help stay within the boundaries and save time re-entering the directions to the Space.
1 vote -
"Catégorie d'espace"
Nous sommes une pourvoirie et nos locations sont pour des chalets, des terrains de camping, des tentes prêt-à-camper et des embarcations nautiques. Le problème est qu'il n'y a pas de "catégorie d'espace" pour les embarcations nautiques, il y en a une seulement pour les vélo. Même chose pour nos chalets ou il n'y a pas ce choix.
Plusieurs clients nous contactent pour s'assurer que se sont bien des chaloupe à moteur que nous louons et non des vélos.
Même chose pour nos chalets ou nos clients pensent que nos chalets sont loués à la chambre et non pour l'ensemble de…2 votes -
Export Group Allotment / Pick-Up Report
It would be great to be able to export the group allotment chart to show clients their group block pick-up. Copy and pasting the data from the Dashboard does not paste properly in Excel, Numbers, or any other app (Pages, Outlook, etc)
2 votes -
Feature Request: Out of Service Function with Timeline Visibility
I’d like the Out of Service function to work more like the Out of Order function, with the ability to set a start and stop date/time. The room should remain bookable, but it would be really helpful if the reason and timeframe were displayed more visibly on the timeline screen.
This would be a game changer for our maintenance team’s ability to communicate with the front desk. Sometimes they’re working in a room that we still want to keep sellable, and having a clear, visible note on the timeline would make it much easier to seamlessly share that information between…
1 vote -
Link task to allotment block
It would be nice to be able to link task directly to the allotment block. It would be easier to locate the block already before any rooms have been picked up. We have several users handling the blocks and making adjustments to the room account, so this would help a lot.
2 votes
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