Settings and activity

  1. 38 votes

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    idea to upvote  ·  0 comments  ·  Mews Operations (PMS) » Reports  ·  Flag idea as inappropriate…  ·  Admin →
    Lucy Eason supported this idea  · 
  2. 3 votes

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    0 comments  ·  Mews Business Intelligence  ·  Flag idea as inappropriate…  ·  Admin →
    Lucy Eason supported this idea  · 
  3. 1 vote

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    0 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
    idea to upvote  ·  Aneta responded

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Lucy Eason shared this idea  · 
  4. 2 votes

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    0 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
    Lucy Eason shared this idea  · 
  5. 15 votes

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    idea to upvote  ·  2 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
    Lucy Eason supported this idea  · 
  6. 13 votes

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    0 comments  ·  Mews Business Intelligence  ·  Flag idea as inappropriate…  ·  Admin →
    Lucy Eason supported this idea  · 
  7. 325 votes

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    36 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
    idea to upvote  ·  Aneta responded

    Hi Mewsers,
    we just enabled the partial customization of the Before start email which is sent 48 hours before guest’s arrival.

    You can now add personalized details, such as specific arrival information or keep guests informed on your social distancing policies and encourage them to check in online.

    Check our Help guide which emails can now be customized: https://help.mews.com/hc/en-us/articles/360001840877.

    Have a great day,
    Aneta

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    Lucy Eason commented  · 

    Hotels should be able to further customize email communication from Mews. Be able to schedule the emails, decide on the target group of guests (by segment, rate type, space type, origin of reservation, classification, etc), create custom emails. Right now the emailing function is limiting and hotel can only choose limited amounts of templates and outside of customizing the content, they can't customize anything else.

    Lucy Eason supported this idea  ·