Settings and activity
221 results found
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124 votes
roland.galliker
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11 votes
Hello Mewsers,
Thank you for the feedback.
It is currently possible to receive a copy of the confirmation email when bookings are made from the Distributor. This functionality can be enabled in your stay settings by selecting the option “Order generates email”. You can use this option to trigger an automatic email notification for the relevant departments.
Should you have any questions or require more information about this functionality, please contact our customer care team.
We look forward to your continued feedback and suggestions.
Kind regards,
AldairAn error occurred while saving the comment roland.galliker
supported this idea
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6 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.roland.galliker
supported this idea
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16 votes
Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - https://releases.mews.com/en. Thank you again for sharing your idea!
roland.galliker
supported this idea
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27 votes
Hello,
phone number can be now set as mandatory – you can do it in Distributor settings. How to open your distributor settings Is described in our help guide https://help.mews.com/hc/en-us/articles/360002246997%22.
Speaking about nationality – what kind of problem are you trying to solve? Why do you need nationality mandatory?
It is currently mandatory in Online check-in which is available for all of your guests.
Jakub
roland.galliker
supported this idea
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289 votes
Email preview released on 14.12.2021
roland.galliker
supported this idea
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17 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
An error occurred while saving the comment roland.galliker
commented
Not only in confirmation e-mails. Also in invoices (I do not understand that once a guest has set his language, billing mews does not automatically suggest guest language in order to print or send). All communication with guest, should whenever possible and translation available, be in guest language
roland.galliker
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291 votesroland.galliker
supported this idea
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350 votes
We delivered customization of all emails which Mews send to guests.
We will start collecting new feedback for missing placeholders and other things separately
roland.galliker
supported this idea
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70 votes
Hello from the Mews product team and thank you for your suggestion! We can confirm that email is an optional field in Kiosk (formerly Operator) as well as during the Online Check-in. So guests are able to skip entering the email for any children in their group.
roland.galliker
supported this idea
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202 votes
Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes – https://www.mews.li/app/release-notes.
We have released the 1st version and we plan to automate it further and make the collection of real emails even more convenient for you.
Thank you again for sharing your idea!
Have a great day,
Anetaroland.galliker
supported this idea
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2 votes
Hello everyone,
Thank you for submitting the idea. As long this is another great idea, unfortunately, this is not something we have planned to work on in the nearest future due to us focusing on different priorities – such as: adding new alternative payment methods.
You can still upvote, submit or comment on the idea and we can any time get back and have a discussion around it.
Looking forward to hearing more suggestions!
Best,
Jovanaroland.galliker
shared this idea
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13 votes
Hello from the Mews product team,
Now we allow properties to distinguish the identifier and input any numbers you'd like to, but unfortunately this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered
Thank you for sharing your suggestions,
Jovana
Mews product team
An error occurred while saving the comment roland.galliker
commented
A hotel should be able to choose by default if it prefers to use merchant or terminal payments. In case of merchant, there is the button of charge and close, so in reality, merchant choice would even not be necessary
roland.galliker
supported this idea
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3 votes
Hello,
Thank you for your feedback! It is unlikely that we will be working towards integrating this payment flow in the nearest future, we would like to solve your biggest problems and this was on our nice-to-have list, therefore it was not prioritized for the upcoming tertile.
Kind regards,
Jovana
Mews Product TeamAn error occurred while saving the comment roland.galliker
commented
Nous aussi nous acceptons les cartes WIR, and it would be nice to have (not need to have , but nice to have)
roland.galliker
supported this idea
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4 votes
Hello!
Thank you for your feedback and opening discussions in the hospitality community.
Unfortunately, now we will not work with this payment provider but certainly, we will let you know once we make a decision and welcome a new one! Thank you once again and hope to hear from you soon on some new exciting ideas!An error occurred while saving the comment roland.galliker
commented
Dear Mews. More choice of payment providers equals more competition, equals better service (to us) and most probably better conditions. I would really appreciate Mews to open its mind and look also into other possibilities other than Stripe
roland.galliker
supported this idea
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10 votes
Even though there’s a privilege for charging cards online, I’ve decided to put this feature in the unlikely section of our ideas. If we see that this feature is something you are very interested in, we will get back to it.
Thanks!roland.galliker
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17 votes
Hello from the Mews product team.
Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions.
Jovana
roland.galliker
supported this idea
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28 votes
Hello from the Mews product team.
Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions.
An error occurred while saving the comment roland.galliker
commented
This is a good input. Sometimes it is difficult not only to find the total, but have to look under which name payment was made. Sometimes we upset guest asking them to pay, when another party already did make payment for the whole group
roland.galliker
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73 votes
I would like to hear feedback from all of you, are you very interested in having WeChat as a payment method?
Thanks,
Your Payments Teamroland.galliker
supported this idea
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20 votes
Idea that requires more feedback from all of you! How to improve managing of companies? Thanks in advance!
roland.galliker
supported this idea
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Many reservations come by phone or e-mail. Very nice to be able to send confirmation from within Mews, but on our files we just have the piece of paper written by hand while on the phone with guest. A bit poor as we and guests do "sign a contract" (Beherbergungsvertrag) and very poor in case of differences between "on the phone you told me" and the price we have in mews