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  1. 458 votes

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    Hey community!


    We've made some exciting progress in how we're thinking about introducing multiple rates within a single reservation, and we need your help!

    We’d love to understand your expectations regarding the behavior around rate mixing. Right now, we’re especially looking for insights from two key roles:

    • Reservation managers / front desk staff who handle reservations daily
    • Revenue managers


    If this sounds like you, you're the perfect person to help shape this new capability. Here’s how:

    • Follow this link to take our Userberry test and share your feedback
    • Please use a desktop browser — the survey includes visual elements
    • Set aside around 5–10 minutes of your time


    Even if this doesn’t fit your role directly, we still welcome your feedback! However, it would be even more valuable if you could share this with colleagues or team members who fit the roles above. That way, we can gather the most accurate…

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    Lukas Frankfurth commented  · 

    It should also be possible for a guest to book different rates. Example: The guest books a package for 2 nights and would like to book an extra night at a different rate (e.g. overnight stay incl. breakfast). For this, 2 reservations must currently be created. Not practicable and very confusing for the guest with regard to the GuestJourney.

    Lukas Frankfurth supported this idea  · 
  2. 13 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    Lukas Frankfurth supported this idea  · 
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    Lukas Frankfurth commented  · 

    Post codes in Germany should appear on the invoice, confirmation, etc. before the city and not after it