126 results found
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Salto Integration - Check in & check out date time format
Update the integration between Salto and Mews with a complete date and time format that also includes minutes instead of hours only.
Currently, the Salto integration can only receive the check-in and check-out hour but not the minutes. So, if you have a check-in and/or check-out time set at the half-hour, for example at 11:30 am, the integration sends the check-out time at 11:00 am.
We propose to solve this problem since it forces us to manage half an hour of checkouts for customers who are stuck on the floors, outside their rooms, or who cannot access the elevator with…
28 votes -
Websocket Event: Online Check In
We'd like to be able use a websocket to monitor when a guest has checked in online in Mews to be able to send the guest a mobile key.
23 votes -
Be notified when a guest modifies or cancels a booking
The hotel should be notified by email when a guest makes a modification or cancelation of his booking on Mews Distributor (same logic as when a guest makes a booking).
19 votesHello from the Mews product team,
Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
Kind regards,
The Mews Team
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Company Information on Customer Profile
Being able to view the CompanyID on a Customer Profile as well as updating a Customer Profile to add a CompanyID.
18 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions. We are currently reviewing the company structure in Mews, we may come back to this in the future.
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Email consent via Channel Manager API
We need to receive the email consent (Send marketing emails option) for reservations coming from Channel Managers.
17 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Marketplace: Add Micros as a connectable POS
Micros by Oracle provide a POS within the hospitality industry. Whilst Mews would not build a connection towards Micros, Micros can connect to our API. Upvote this topic to let the Micros POS team know you would like them to connect to Mews!
14 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes and is unlikely to be delivered. Thank you for sharing your suggestions.
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13 votes
We are relaying our focus to Webhooks over websockets and are unlikely to add more functions into our websockets.
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Channel: mapping once products
It should be possible to map products to the channel, which are charged once per person and once per stay. Otherwise we are not able to sell our packages online, which include like one massage per guest during the stay.
12 votesHello from the Mews product team,
Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered due to technical complications. However, we do agree that this is important to package once products, so we will continue to think about the best solution.
This article (https://help.mews.com/s/article/products-and-channel-manager?language=en_US) explains why it's not possible to map products once or per stay. As a workaround, we can sugges to map such products directly in the channel manager extranet, so they can be booked as an add-on by guest, while making a reservation.
Thank you for sharing your suggestions.
Kind regards,
The Mews Team
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Zapier: "Add action to close same-day bookings"
Hi there, Mews Team!
Laurie here, reaching out from Zapier Support. One or more of our mutual customers has requested a new feature in your app.
Specifically, they'd like to see an action that would let them close bookings at a specified time every day.
An example use case for this would be to ensure same-day bookings aren't made after a certain time of day.
I don't see this available in the API at this time:
https://mews-systems.gitbook.io/connector-api/operationsBut if this is, or would be, possible, we'd love to hear it!
11 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. [reason] Thank you for sharing your suggestions.
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Add Deposit Payment
To have an endpoint to post deposit payments into Mews.
11 votesDeposits are automatically created by the system. Opening this up could affect the automatic system for charging.
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Connector API: Travel Agency Contract - Add and Update
Currently there is no endpoint for an integration to add a travel agency (only Add/Update Company).
11 votes -
Channel: Add additional space classifications
Apartment groups and vacation rentals have a wide range of space classifications. If you would like Mews to add more space classifications to the Channel Manager API, upvote this suggestion If you have a specific preference, leave a comment.
Here's a few options:
- Guest house
- Lodge
- Castle
- Boat
- Cottage
- Camping
- House
11 votes -
Websocket message to include Enterprise Id
Currently when you receive a websocket message to say, for example, there's a new reservation, the message doesn't say which Enterprise it is from. If you try and create websocket connections to multiple Enterprises, you can end up with them all coming in on the same channel and there's no way to know which one is which. Without this, it is not possible to query the API with the correct access token to get further information about the reservation.
10 votesThanks for your submission. Our current focus is on extending our webhooks, which already provide what you are asking for. We recommend you implement our reserveration-webhook and use that to immediately receive all required information.
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Keys ≠ Check-out time
Keys (using keycutter) are automatically made based on check-out and check-in times. It would be useful to make a key that works until 10h15 if the check-out is for example at 10am. Now, if guests forgot something or want to pick up luggage they left in the room at 10h01 front office needs to make a new key.
10 votesMost key cutter solutions allow for the configuration of this on their own software. As we'll want to avoid redundancies, we are unlikely to deliver a change in Mews on this.
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Manager's Report via the API
Having the ability to pull the Manager's Report in Mews via the Connector API instead of setting up an export schedule.
10 votesThanks for your votes!
You’re able to get your reports through Scheduler or through calculating it based on data provided in Connector API.
Due to performance challenges we are not considering to provide reports via Connector API.
regards,
Robert (Product Manager)
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10 votes
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Connector API: Creator to be part of the accountingItems/getAll
Integrators connecting to Mews' API can retrieve accounting items, such as revenue for one night's accommodation. Some integrators would like to receive information about which staff member or which system created the accounting item.
With this extension, this data would be returned.
10 votes -
accountingItems/getAll
Extend the timefilter to have a UPDATED timefilter, so that you can retrieve all accounting items that have been created/modified within a certain timeframe.
This way you can easily fetch for example "give me all items that were changed since yesterday".
Advantage: If you would like to know if there were new accounting items modified/created since the last time you checked, you do not need to get all items for the entire future. That would save a lot of bandwidth and processing (on both server/client side)9 votes -
MEWS X Key Cutter integration - send command for check out
Salto can receive a check out command from PMS. Currently, MEWS does not send these commands via the key cutter integration to Salto (early check out fe.).
Would be a great benefit (and improvement in terms of security) since currently we cannot create a new key via our integrating party for Kiosk.
9 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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guest preferences/prefered space features
We should be able to retrieve and use the guest preferred space features with the customer profile using the API. This would allow the guest to update these information from external integrations and this data could be used to offer customized services according to these preferences, like available spaces to offer in case the guest want to change its assigned space
9 votes
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