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  1. We would like to see the default rate of a property in the API

    2 votes

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  2. [PlatformAddress]/api/connector/v1/products/getAll to contain a filter for "Offer to customer" products or to contain the flag in the response so that an integrator can understand which products are destined for customer sale and which are internal use only

    4 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  3. To retrieve a guest reservation during a remote check-in, the customer often use his name and/or email, and/or its 3rd party booking number (e.g. booking.com or other booker external number).

    Currently reservation lookup by customer name or email can be accomplished with:
    1. A first http call to lookup for the customer ID using his name or email
    2. A second one to get the reservation using this customer ID.

    And reservation lookup by name, email and/or 3rd party booking number can also be achieved by:
    1. An http call to retrieve all the reservations within a date range (and…

    4 votes

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    You can fix this by calling GetAllCustomers (where you can filter by email, first name, last name) and then fetch all companionships by Customer Id. Lastly you can load Reservations that already contain 3rd party booking number

  4. Die Schnittstelle zu Salto HAMS 100 läuft bei uns nicht. können Sie uns helfen? Sarah ([email protected]) konnte uns bislang nicht helfen.

    2 votes

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    unlikely  ·  0 comments  ·  Connector API  ·  Admin →
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  5. 6 votes

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  6. Within Mews, there is a messaging hub where users can have two way conversations with guests.

    By adding messaging to the Connector API, integrators would be able to push in messages and receive messages. For example, a chatbot.

    56 votes

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  7. When updating a reservation in Mews, such as the interval, there should be an option included to resend the confirmation email to the guest with the changes.

    6 votes

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  8. Add webhook event to notify partners when an accounting category has been deleted by a property.

    2 votes

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    unlikely  ·  0 comments  ·  Connector API  ·  Admin →
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  9. It would be good to have a complete listing of Standard and Premium Integrations. It could be interesting when it comes to upselling the Enterpise Package.

    2 votes

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  10. Our integration both can add and delete restrictions via the Connector API, however there is not the ability to modify or update the restriction. This can currently only be done inside Mews Commander.

    6 votes

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    unlikely  ·  0 comments  ·  Connector API  ·  Admin →
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  11. 3 votes

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  12. Currently accounting items can only be queried by date closed or date consumed. As revenue management systems want to be able to see charges before they are closed, and as consumption dates can essentially be set any time in the past or future, this makes regular scraping of this API call impractical. The call should also allow for setting the time filter as the date the item was created or updated, like with the reservations, so that regular frequent scraping can be performed properly.

    5 votes

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    Accounting items can also be pulled via Get all reservations with the extent Items set to true or via Get all reservation items in which if the State (open or closed) is not specified, both will be returned.

  13. Currently there's no way to retrieve all reservations in a reservation group.

    Our use case: we fetch recently changed reservations from Mews but need to push all reservations in the reservation group as a whole. But we don't know what additional reservations are in that group.

    6 votes

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  14. being able to store a pin code received from the door lock and send it to guest

    17 votes

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  15. Currently, you have BookedSpaceCategoryID in the Reservations extent. Clients are much more interested in, what room did the guest actually stay in.

    Technically, we can use the AssignedSpaceID, and go back through the Spaces extent to find out the AssignedSpaceCategoryID, but it would be cleaner if the Reservations extent itself contained both the Booked Category and Stayed Category IDs.

    2 votes

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  16. integration with PayByLink

    6 votes

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  17. I'd like to have access to the accounting items unit counts and amounts.

    My use case is providing statistics on the number of breakfasts for a day. I can filter the accounting items that are 'breakfasts' but some line items are grouped. e.g. 3 x €15 is one total line of €45. But I need to provide the statistic that 3 breakfasts are served. Not just one.

    4 votes

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  18. Currently most accounting items (aside from those created as part of the initial reservation order) are attached only to the customer, not the reservation. A common part of many revenue management system designs is attaching all charges to the reservations they are associated with, to allow for showing breakdowns of all revenue by things like room types, rate plans, and origin. The Mews dashboard should allow users to associate a charge with a reservation when they create it, so that when all accounting items are queried from the Connector API they can all be easily connected to their corresponding reservation.

    4 votes

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  19. In the API make all external payment types available for adding a payment, not only cash or credit card. Also add a possibility to add an external id through the API that will end up in the payment report.

    12 votes

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    released  ·  robert.bronisevsky responded

    Thanks for your votes!

    We’ve enabled these external payment types

    1. cash
    2. credit card
    3. invoice
    4. wire transfer
    5. bacs

    We are not considering any other extensions for now.

  20. Websocket reservation should get triggered when owing, master Booker updates. Also good to have it triggered if space status of the reservation is updated.

    Issue: Currently it is only triggered when dates, status is changed.

    2 votes

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    The response to Get all reservations includes the unique ID of the resource(space) the reservation is set in. There is a Space event websocket which allows partners to monitor all resource status changes (Clean, Dirty, Inspected). The body of the event contains the unique ID of the resource, allowing partners to match it up with resource IDs of any reservation.

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