40 results found
-
Automatically block favorite room to a guest
Our regular guests want the same room every reservation, right now we need to assign and block this space to them manually. My idea is to have select box to select the favorite room number of a guests in their 'profile' internals. By this MEWS can automatically block the favorite room of the guest when the reservation is made.
123 votesHello Mewsers!
We are very happy to inform you that your request to automatically assign guests to their favourite room is ready and available for your use.
Head over to a customers profile and, select the “internals” tab then click on “Preferred space features” to mark the preferences for your loyal guests.
Tip: Make sure that you have space features setup to ensure that the guests are automatically assigned to the correct room.
You can find more information about this feature by following the link below:
https://help.mews.com/hc/en-us/articles/360001841177-Create-or-delete-a-space-category
Thank you for your feedback and suggestions.
Kind regards,
Your Mews Product Team -
Company name automatically filled in registration card
When a reservation is made via Company, it would save time to have the Company name pre-filled in the registration card.
20 votes -
Guest profile notes
When we merge guest profile, we can lose some informations in the guest profile notes box. This is really problematic and should not happen...
82 votesWith Multiple notes, all notes that you are taking on your guest will be added to the merged profile.
-
Add loyalty program classification when a customer profile has a loyalty code.
When a loyalty code is added manually or via the channel manager, Mews will automatically assign the loyalty program classification to this customer.
37 votes -
Enterprise/travel agents contacts saved in right place
For B2B sales, save enterprises contact and travel agents contacts in entreprises and travel agents instead of customers
7 votes -
12 votes
-
70 votes
Hello Mewsers!
We are happy to inform you that this request has been fulfilled. OTA references numbers now automatically appear on bills and invoices.
-
7 votes
-
9 votes
-
6 votes
-
16 votes
-
8 votes
-
19 votes
-
5 votes
-
Notes by department
Notes are often added to reservations and meant for a specific department. To help clarify who each message may be intended for, notes functionality could be expanded to include a field for department. This labeling could help eliminate confusion and notify each team about important information.
40 votesHello from the Mews product team. We are so pleased to let you know that your feature request has been released.
-
15 votes
-
8 votes
-
Merge company profiles
Company profiles are very important to keep track of business travelers and are used to analyze data regarding corporate stays. For this reason, it is always important to keep company details up to date. As many companies change or if there are any duplicate profiles, it could then be very useful to implement company profile merging, similar to the feature available for customer profiles. This addition can help keep all profiles up to date and encourage consolidation in your property's system.
159 votes -
Age-based pricing
For guests that are traveling with children, it is nice to give them a discounted price for some stay products, such as breakfast or excursions. Implementation of pricing for children can help to alleviate some of these costs for your customers and make pricing more attractive for families.
297 votes -
Attach customer profile to company profile
Attaching the profile of the customer to the profile of the company will reduce the amount of manual work and help all future bookings make even more accurate.
82 votes
- Don't see your idea?