81 results found
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Go back to old Billing
By clicking on billing now, you get to the new version.
Please bring the old billing back and open maybe another button for the new billing. The gerenal one should be the old.6 votesHello Sabrina,
Thank you for your feedback.
We have added functionality that will allow you to switch between the new and old billing screens. However, we will soon be removing the old billing screen towards the end of February 2021.
Are you you able to share with us any tasks you feel that you are unable to perform in the new billing screen compared to the old one?
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INDENTIFICCAION EN LAS FICHAS DE CLIENTES/EMPRESAS OBLIGATORIO
sería importante que a la hora de crear las fichas de los clientes/empresas fuese obligatorio poner el CIF NIF o Vat de la empresa.
ya que hay clientes que se estan abriendo sin las identificiones correspondientes.6 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap. Thank you for sharing your suggestions.
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Add Transferwise as a payment method
Add "Transferwise" as a payment method, it is very much use in South East Asia
6 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered, as currently available categories present a more detailed understanding of the payment type. Wise (formerly known as TransferWise) supports multiple payment types, such as: credit card, debit card, and wire transfer. These external payment types are available in Mews from Accounting configuration, your can read more on this topic in our help article here: https://help.mews.com/s/article/what-is-the-accounting-configuration?language=en_US.
Thank you for sharing your suggestions.
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Currency Exchage from XE.com
The currency exchange rate to be taken from xe.com Since Xero gets the currency exchange fee from XE.com Its necessary to have the same for not having a discrepancy.
6 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap. Thank you for sharing your suggestions.
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close invoice wihtout entering postcode
this is really time consuming when the customer doesn't want an invoice and we just want to register the check-out.
6 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap. Thank you for sharing your suggestions.
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Past Restrictions Report
Being able to run a report on all restrictions whether currently in place or historic / deleted would be useful to be able to see which team member placed a restriction, when it was placed for and which rate plan would be useful for when pulling together a case study where you need to show the historic data.
5 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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creating PayMaster account from a Company
it would be great if you would be able to create a company and create a PM with the same details at the same time. now you have to retype all the information which seems a waste of time.
4 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap. Thank you for sharing your suggestions.
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Cancel posting without producing an invoice
When we need to cancel an overnight stay or remove a product from the billing, we are forced to post a negative charge and close, which produces an invoice. I don't want to produce an invoice with a value of 0. I should be able to simply remove the posting in order to correct my invoice.
Very important!!4 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap. Thank you for sharing your suggestions.
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Transfer extras from one room to another
Transfer extras, as for example lobby bar items from one room to another, should be possible to search for room numbers, instead of names / mailadresses. A transfer of items goes faster and smoother. For example are group bookings from OTAs not stated as a group in mews and cant be merged. So when group leader / guest wants to pay for all, but everyone in the
grouphas posted items individually in the rooms, that is not easy.4 votes -
Réservation de groupe: pouvoir supprimer la liste des occupants après le check out
Nous accueillons chaque semaine une compagnie qui réserve 10 à 12 chambres chaque fois et invite de nouvelles personnes chaque fois.
Le nom de ces personnes reste dans le profil paymaster que nous avons créé pour cette compagnie. Alors qu'elles ne vont pas revenir , il faudrait supprimer cette liste d'occupants de chambres car inutile et encombrante4 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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sales invoice
The new Mews B2B Sales invoice header/footer design requires significant amounts of toner when printing. Can this design please be reconsidered?
3 votes -
Ability to cancel and amend already-posted Products
If you accidentally post an incorrect amount for a Product, or forget to enter some information such as a check no. or any other relevant information, there does not seem to be any way either outright cancel that posting, or to amend either the amount you accidentally posted, or enter some notes you forgot to write.
Could this please be rectified ASAP?
3 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions
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move button
Move the "Move selected items" button up to be next to "Move all items" button in billing. The placement of the button right now doesn't make any sense.
3 votesHello,
Thank you for sharing your feedback with us.
The “Move selected items” button appears in the lower section of the screen in order to allow you to move multiple selected bill items from different bills. Whereas the “Move all items” button sits on a individual bill, which means the action is limited to the items on one bill.
It is for this reason why the two buttons are in separate locations. It is unlikely that the location for the “Move selected items” will be changed as the current location fits the use cases for multiple actions to be carried out at once.
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Avoid automatically use of Merchant
Since your billing enironment has changed, the button "billing and close" uses automatically the merchant!!!! As well as if we want to cjoose the button payment to avoid the mercahnd, on the top hand left of the menu, "Merchant" comes as first to be chosen... We don't use theh merchant and want an easy way to avoid it as to push it always. Thanks
3 votesHello from the Mews product team,
I am really sorry to hear that this operation is causing you problems, we definitely would like to hear the reason why you don't want to use Mews Payments solution.
Unfortunately, this is not something that we will plan to put on our roadmap and is unlikely to be delivered, definitely happy hearing out your perspective more in detail.
Thank you for sharing your suggestions!
Jovana
Mews product team
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Credit Facilities
Dear Mews Support,
I would like to suggest the following set-up, as major PMS systems uses.
This is more financial point of view within Mews system, so just to give you an idea how it should work, I can explain the following:
Financial Process: Upon arranging contracts for travel agencies or companies we are following these steps as standard (Off line)
1. Mutual signed contract agreement between the property and the Travel agency or company.
2. Approve the credit application form for companies or travel agencies, and depending on the credit checks; we can grant the relevant credit to open…3 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap. Thank you for sharing your suggestions.
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When transfering items from an invoice to another guest the cursor should immediately be placed in the box so we can start typing.
When clicking 'transfer/other guest' the cursor should just immediately be placed inside the box so we can type the name.
This way you can immediately start typing and looking for the name or paymaster.
Right now it's a hassle to have to click again just to start typing.Perfect example: go to google.com and voila you can just type whatever you want to look up.
Can you imagine having to click the box again to actually start typing? Simply unnecessarily inefficient.3 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Charge deposits
Is there a way to enable automatic charging of a deposit when the front desk agent books through Commander? This would save time.
3 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions
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Configure products to be used for multiple categories
When creating products you can only select one category. Which means when creating routing rules. You have to create a product for each ratecode each time. Which will create an unnecessary long product list. Please create a drop down menu where you give the option to select multiple categories.
2 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Notification when merchant is selected
There are often double charges (merchant is selected, when payment has already been done with terminal). I would therefor like to see a WARNING/NOTIFICATION when you select merchant (e.g. are you sure you would like to charge the creditcard by Merchant / Are you sure that guest has not yet paid with terminal). If you select payment by card, you are automatically on the merchant tab, can it not be default terminal tab ? This to avoid double payments and chargeback issues. Thanks !
2 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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product price not able to manual change
i have set up new products with a zero rate as we need to be able to manual add the correct one each time. however, when coming to posting the product, it won't let us change the amount from zero.
is this an error on the system?
previously set products like this are still able to be manually have the amount changed2 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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