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82 results found

  1. Products and services that are bookable during the reservation process should have a Day of Week Restriction.

    IE: Hotel wants to offer a product that is only available if a guest is going to be staying over a Tuesday, Thursday or Saturday.

    If a guest is going to be checking in Sunday and Checking out Wednesday, the product should display and be bookable.

    However, if they are checking in Wedneday & Checking out Thursday, the product should not display and be bookable as they guest wont be in house when the product is offered.

    11 votes

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    Hello from the Mews product team,


    Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions

    .

    Kind regards,

    The Mews Team

  2. Either you have to close the bill (so you can't add anything) or you can only print a preview

    10 votes

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    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Both, proforma and bill preview will give you the ability to print without doing a final close. Thank you for sharing your suggestions.

  3. Currently it seems like it's not possible to change the naming of packages on a bill.
    All packages appear with the name "Stay Package" on the bill.
    It would be great if you could change the name to something more specific like "Gourmet package". Perhaps the product category name for the items in the package could decide the package name on the bill.

    9 votes

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  4. If a customer has 3 bookings, 100€ per booking, and makes a payment of 50€ or even 150€, there is no automatic way to link that payment to an specific reservation.

    This is specially important in, for example, enterprise customers. For example, I make 3 reservations for three employees:
    - Booking nº1 for today= 100€. Paid in advance 10% (10€)
    - Booking nº2 for next monday = 100€. Paid in advance 10% (10€)
    - Booking nº3 for next month= 100€. Paid in advance 10% (10€)

    So, payment in advanced 30€. At the check in, you may ask one employee to…

    9 votes

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    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Today, Mews associates payments to customers, not bookings in favour of ease of find. Thank you for sharing your suggestions.

  5. Able to change rate in existing reservation for future dates - currently this is not possible when an invoice has been raised and you are obliged to split the reservation. for long stays this is a nightmare and distorts the arrival/departure figures plus confuses housekeeping

    9 votes

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    Hello from the Mews product team,


    Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.


    Kind regards,

    The Mews Team

  6. Customer wants a landlord report that generates an invoice & payment report depicting room revenue - OTA commissions - management fee = payment£

    9 votes

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  7. I just want to know why they are complicating the billing screen at a time when there were no issues with it? We don't understand. We feel a little held ******* by this design flaw. The old billing screen is a godsend for Accounting. It makes the workflow so much smoother. We feel as though the new billing screen is an eyesore and hard to read. It makes things take longer and is more confusing. The old billing screen is clear, concise, and fast. Reading left to right is more natural than top to bottom. Also drag and drop is…

    8 votes

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    Hello Karl,

    Thank you for sharing your feedback with us.

    We’ve introduced the new billing screen to give you a simplistic overview of all your bills in one place.

    Built on newer, smarter and faster technology, the new billing screen opens up a new world of possibilities. From the new features that have been added within the initial release, to allowing us to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

    We’ve split the new billing screen into two views for you:

    Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items expanding into view, bringing your focus to the task at hand. Individual bills can be accessed by selecting the bill icon across the system.

    To learn more about the new…

  8. The new billing screen is way too confusing and not clear at all.. The old one was perfect and everything was easy to use and to check on.

    8 votes

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    Hello Sabrina,

    Thank you for your feedback.

    We’ve introduced the new billing screen to give you a simplistic overview of all your bills in one place.

    Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to allowing Mews to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

    We’ve split the new billing screen into two views for you:

    Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items expanding into view, bringing your focus to the task at hand. Individual bills can be accessed by selecting the bill icon across the system.

    To learn more about the new individual billing screen, please…

  9. Have a no post option available so that a guest can not charge to a room from an outlet if we do not have money for them

    8 votes

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  10. It would be great if you would be able to print multiple bills and invoices for a certain period. Now you need to open en print every invoice manually.

    8 votes

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    Hello from the Mews product team,


    Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.


    Kind regards,

    The Mews Team

  11. 8 votes

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  12. POP UP WINDOW ALERTING SALES AND ACCOUNTING DEPARTMENT WITH OPERATIONAL TASKS TO BE DONE up to date

    8 votes

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  13. Whenever we have an outstanding bill (from Travel Agent for example) we have to move it to a fake profile until its closed. If we issue invoice without the payment it states that we have refund (in the billing and the payment report).
    This amount is the deducted even though we have not made a refund.

    I would suggest to make this action proper and not classify an outstanding as a refund as they are totally different concepts.

    8 votes

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  14. 8 votes

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  15. Op dit moment zet Mews de omzet door naar het financiële systeem op het moment dat de overnachting plaatsvindt.
    Ik zou graag zien (of in ieder geval de optie/keuze hebben) dat de omzet pas wordt genomen en doorgezet naar het financiële systeem op het moment dat de dienst volledig is afgenomen. Wat mij betreft zou dit zijn op het moment van uitchecken waarbij de definitieve factuur aan de gast wordt opgemaakt.

    Voor annuleringen zie ik hetzelfde voor mij, ook hierbij zou ik graag pas de omzet in het financiële systeem zien op de oorspronkelijke vertrek datum.

    Voor (terug)betalingen op reserveringen,…

    7 votes

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  16. When the bill has been paid by the guest upon checkout the bill can be automatically closed.

    7 votes

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    Hello from the Mews product team,


    Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.


    Kind regards,

    The Mews Team

  17. When working in multicurrency environment, it would be great to be able to select only 1 currency to be displayed on the pro forma and final invoice of a customer. This will avoid a lot of confusion and discussion over the FOREX used by the hotel.

    7 votes

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  18. Il serait nécessaire de pouvoir modifier les tarifs de chaque jour d'un séjour de plusieurs nuits, même si le check in est fait.

    7 votes

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  19. Sometimes is crucial for us, to improve time assistance, to have a button action to just print out all invoice that belongs to a guest profile, like a summary without having to print one by one separately.

    7 votes

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  20. In terms of security it would make sense to hide the credentials of the FTP export target. Furthermore it would make sense to add the protocol to the URL field (i.e default value ftp://ftp.***.***).

    7 votes

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    0 comments  ·  Reporting  ·  Admin →
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    unlikely  ·  Anonymous responded

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

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