217 results found
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Collapsible menus in the Paymaster Billing menu
Hello!
I work in the reception of a hotel where we have a lobby shop. When we go to billing on the paymaster account the list of products we can add is rather long, with the number of items we have.
Therefore I request the feature to collapse categories within the product list so that it is easier to find certain items/products in our list that we wish to add to the bill.
The collapse menu function could also be added to any menu where there are categorized lists for easier navigation when lists become long.
3 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Store & search for proforma invoices in Mews
Actually you can create a proforma invoice and print it as PDF, but it is not stored in Mews. So, if you like to find it weeks later, there is no chance. E.g. if you like to know on which guest you have created it.
54 votesReview of Mews Search starting and in exploration phase
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Accounting ledger with "negative / positive" filter
Our accounting ledger, with the hostel closing and a lot of cancellations, is overloaded with negative outstanding amounts.
We have seen with the MEWS team that as soon as we have a cancellation, the late cancellation turnover is posted automatically without us being able to do anything.
In this case, is it possible to ensure that the negative and positive outstandings are filtered out?
The goal is to show the user directly what he wants to see, so to add the filter in the options on the side.8 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Display the name of the rate on billing
In order to facilitate the check out and payment, it would be easier if the Rate name was displayed next to the amount. This way the Receptionist can easily state what type of stay occurred and apply his SOPs accordingly.
14 votes -
Issue invoice based on company profiles
It would be essential to bill and follow debtors invoices based on company profiles.
Actually we can invoice a company but the invoice stay on client profile, for debtors management it would be easier that the invoice appears on company profile. We are force to create a client profile for the company and move the items on it, which is redundant.7 votesHello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Make it clear when an invoice has been sent to customer
At the moment, it can be hard to tell if an invoice has been emailed to the client or not. can the email button be turned red or something to show if the email has been sent.
2 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Allow transaction/service adjustment in the billing screen by ticking the service (instead of having to go via the Add Product section)
In the billing screen, please allow user to tick the item to correct/adjust and foresee and foresee and adjust/partial adjust button to do the correction in same screen.
Eg: a beer of €5 appears on invoice but was wrongly posted. Now, we need to go to add product, select the correct service (F&B 21%) and book negative amount.
This is not seamless and from experience, as operator needs to manually select in which service to adjust.
I see that the service or product selected for the adjustment is not always the same as the service/product that was initially posted. Eg.…
5 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Show in house status for guest with future bookings in the Accounting ledger
Currently guests in house with future bookings aren't shown as in house in the accounting ledger.
It confusing for receptionists to check what is due and why as they have some In House Clients and some that are In house but not shown as is…
4 votesHello Christophe,
Thank you for your suggestion, we have updated your request with the additional use cases you have shared with us and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Price displayed for selected items in the new billing
It will be nice to have the price shown for only selected items if asked by the guest, and not have to move them to a new bill to have the amount, or calculate somehow.
1 vote -
Show "Booker" as a label when moving bill items
We use the booker field for our paymaster indications for groups.
It would be great if the booker would come up as a suggested customer to move the bill items to, when we move items from the bill.
So in the move section all possible customer profiles that are attached to a reservation are listed as option.
11 votes -
Block charging to room if guests do not add payment card.
If guests do not want to add payment card to their reservation we would like to be able to block charges being added to the room.
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Customer Name or Guest Name to QuickBooks
To be able to push the customer or guest names over to QuickBooks
3 votes -
Group Revenue
Need to be able to pull a report or see quick view, the total revenue listed under a group name which includes any charges accrued during that stay - currently you can only pull the reservations report for accommodation and no additional charges.
6 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Daily Outstanding Balance Report
At the moment there is no way to check Outstanding Balances in a report format for a particular day.
Having a daily or 'period wise' Outstanding Balance Report will help front desk receptionist and supervisors to monitor payments for check in/ check out guests with ease and not miss out a guest who has not paid.
A status with a green 'tick' can also be placed on the reservation on the timeline to visually help front desk agents to point out which reservation has a pending balance if any.
39 votes -
Adding an item drag & drop feature into the billing screen
Adding an item drag & drop feature into the billing screen so we can move the items easily and rapidly from one bill to another
6 votes -
Booking cancelation if settlement trigger fails
Use case:
Rate group is prepaid with settlement trigger at confirmation. If settlement fails then booking is canceled with the reason: payment failed.
5 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Cancellation Fee
Hello Dear Carl,
In this case the reservation, despite being of an NRF rate, was not cancelled but suffered a change of dates, so the cancellation fee would only be the difference between the value of the new reservation and the value of the initial reservation.
New dates: 527€
Initial dates: 460€
Cancellation fee: 67€is there any possibility of programming this NRF condition when there is a change of dates so that the cancellation fee is only the difference, but at the minimum of the initial dates, in this case it would be the minimum of 460€.
Best Regards,
2 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Allow proforma invoice on optional bookings
Now, it is impossible to print or send a proforma if booking is not confirmed
To send a proforma for optional booking we have to confirm the reservation then delete it and re-create the booking as optional.
Please make it possible, so we can send a proforma invoice as a quotation with an option date for confirmation127 votes -
Create an item/ product composed of different products with different prices and VAT rates
It would be great to be able to create products (NOT linked as a stay package) composed of different subproducts with different prices and VAT rates, which would show as one package price.
Example: I would like to create a Drinks package of X€, composed of water at Y€ and VAT rate at 10% and of wine at Z€ and VAT rate at 20%. Currently we have to create two products (water AND wine) and it would not appear as a drinks package in the billing line.
144 votes -
When click the "Email invoice" button, it would be a good idea to be able to choose between two emails
Instead of only being able to email the guest email due to it being linked to the profile, it would be great if we could have the tool to choose between guest private email or company's email for example or simply make a "costum" button.
19 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
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