35 results found
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SYSTEM SETTINGS SHOULD BE BASED ON THE COUNTRY VISE
THE SYSTEM SHOULD BE BASED ACCORDING TO THE COUNTRY THE HOTEL IS IN.
WE ARE HERE IN CALIFORNIA USA AND WE HAVE MONTH DATE AND YEAR BUT THE SYSTEM IS UK BASED SO THEY HAVE IT IN THE OTHER WAY!!
IT MAKES CONFUSING FOR THE GUEST.
1 voteHi Mewsers,
Thank you very much for sharing your feedback with us.
We are happy to inform you that it is now possible to update your date format to fit your country/ region.
You can learn more about it in the guide linked below:
https://help.mews.com/s/article/how-do-i-set-up-registration-cards?language=en_US
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Issues with creating invoices and with the booking for other people integration
As promised here is the video with the 2 issues that our reception team will be delighted with if they are improved :)
The first one: when creating invoices, see timecode 1:17, Pam needs to highlight and copy the booking reference number from that booking on the dashboard tab for that booking, she then needs to go to the billing tab and manually paste the number so then the invoice can be generated for the customer. Now imagine having to do this for every single booking every day. On friday she will need to do this over 120 times, this…
7 votesHello from the Mews product team. This feature is available and today, it is possible to view relevant booking reference numbers on bills and they display as confirmation number, origin or directly on the relevant line item in the billing screen.
Thank you for sharing your idea!
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The name of the invoice should be "invoice" (in english) not "factuur" ;-)
Mews should not impose anything on our official document. Moreover, if Mews wants to make a change on the official documents, they should warn us before.
Hence we notice that our invoices and pro-format are now labelled "Factuur" (dutch word for invoice). But we do not use dutch in our system.
Forcing us to use dutch language on our english or french invoices is just
not right.8 votes -
Add relative adjustment field before closing bills & invoices
This property was asking for a way to add a discount percentage to an invoice before they close the bill in a way they will not have to calculate it themselves manually. Right now the only way to do that is to create a product but they will still need to calculate the total price after the discount.
11 votesHello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes – https://www.mews.li/app/release-notes. Thank you again for sharing your idea!
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18 votes
Hello Mewsers!
Thank you for sharing your feedback with us.
We are happy to inform you that we have added the ability to access the billing screen directly from the timeline.
In order to make use of this functionality all you need to do is select a reservation from the timeline, from there you will see the billing icon in the side menu. Selecting this icon will open the billing screen as shown in the attached image.
Kind regards,
AldairProduct Manager, MEWS
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10 votes
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Batch Billing/Invoice Export
As it can be time consuming to sort through and view each document individually, the capability to export all bills closed within a particular interval to a single document could expedite this process for many accounting teams.
32 votesHello team,
We would like to let you know that this feature is live! Please let the support know that you’d like to export certain bills/invoices and they will be happy to do so!
Thank you all for upvoting and hope to hear from you soon in some other fantastic ideas!
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Billing Screen 2.0
Separate future revenue
32 votesHello Mewsers,
We are very happy to inform you that we have released the new group billing screen!
On this new screen we have separated bill items from past and future reservations. Now you can stick to seeing the relevant bills for your reservation in the selected stay period
Don’t worry, we haven’t gotten rid of it completely! We have created an additional billing screen for each guest. You can access this screen by selecting “All guest’s bills” in the new billing screen. This will show you all open past, present and future bills for the guest you have selected, with convenient tags so you always know which bills are relevant for you.
Please note this functionality is only available on the new billing screen which will continue to run along side the current billing module.
Think of this as your billing screen 2.0!
For this and many more new…
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Products shown per day with price and quantity
The display of products on bills was previously confusing for many properties, however with some minor formatting improvements, products could now be listed per day along with their respective prices and quantities."
24 votes -
25 votes
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11 votes
Accounting categories can now be deleted.
Have you needed to use this yet and do you have any feedback?
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Automate tasks for failed settlement
If a payment fails when trying to settle a guest bill, it can create problems for your staff as they might have to chase that guest for a successful payment. Therefore, automating tasks for failed settlements could help streamline this process and collect payments as soon as possible.
For example: In case of manual settlement, a task could be created to collect payment from the guest at the time of your settlement trigger. In case of a failed automatic settlement, a task could be created to collect payment from the guest at the time of your settlement trigger.
13 votes -
Pricing of long stays
Some countries are not able to properly price and account VAT for long stays, especially when the long stay is changed from the original reservation above or below the certain amount of days. At billing, Mews should properly calculate the discount based on the length of stay (e.g. discount is for every day of a stay longer than 28 days; no discount for a stay of less than 29 days), adjusting the overall price to be paid by the guest, based on any discount.
12 votes -
7 votes
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7 votes
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