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Global and Regional Needs

This forum is your space to share ideas related to how Mews products can better serve location specific requirements. Whether it’s a city-specific tax or compliance with broader regulations like the EU GDPR, we want to hear from you! Explore our four categories:

  • Compliance: Share ideas that help us meet legal requirements related to data, security, and reporting to authorities
  • Taxes: Discuss tax-related concepts, rates, and calculations
  • Localization: Propose ideas for adapting Mews to new languages and regions
  • Other: Got an idea that doesn’t fit the other categories? We’re all ears!

Global and Regional Needs

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109 results found

  1. For Amsterdam Properties, the virtual Credit card amounts are for less than the full price since the guest needs to pay the 3 euro tourist tax upon arrival. I wonder if the automatic charging could read the amount imported under credit card information.

    3 votes

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    1 comment  ·  Taxes  ·  Admin →
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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  2. We should be able to change reservations after they are paid.
    Change number of persons in dorm and cancel taxes.

    11 votes

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    0 comments  ·  Taxes  ·  Admin →
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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  3. Remove the need to generate an Invoice if the prepayment (Deposit) was 100% of the stay.
    Currently, if we generate a Deposit to add the customer prepayment we need to generate the Invoice (in advanced) with the IVA tax (it may be country specific).
    Even if the prepayment covers 100% of the customer bill we still need to generate a second Invoice (zero amount) after checkout to be able close the bill. This second Invoice is time consuming and very confuse.

    1 vote

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    0 comments  ·  Taxes  ·  Admin →
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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  4. In some cases rates are offered/contracted including city tax. It would be nice if reservations department can select a rate with city tax already included instead of having to calculate and deduct the city tax (which in our case is dependent on the number of guests and booked meals) from the rate first.

    17 votes

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    idea to upvote  ·  0 comments  ·  Taxes  ·  Admin →
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  5. It would be helpful to add a field with calendar format to register guest date arrival into the country. At least in southamerica we need to know how many days a pax is staying in the country since arrival for tax requirements in order to have correct payments amounts.

    Otherwise, costumizable fields for guest profile with formats (calendar, open field, others).

    6 votes

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    0 comments  ·  Taxes  ·  Admin →
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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  6. The VAT Act is very specific regarding the requirements for a Tax Invoice to be valid for VAT purposes. As per the SARS website (https://www.sars.gov.za/ClientSegments/Businesses/Government/Pages/Tax-Invoices.aspx) the following information is required on the document:

    As from 8 January 2016, the following information must be reflected on a tax invoice for it to be considered valid:
    • Contains the words “Tax Invoice”, “VAT Invoice” or “Invoice”
    • Name, address and VAT registration number of the supplier
    • Name, address and where the recipient is a vendor, the recipient’s VAT registration number
    • Serial number and date of issue of invoice …

    10 votes

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    0 comments  ·  Taxes  ·  Admin →
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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  7. Must be splited on three different levels and presented to the guest with split details. Paris for instance :

    "Town" tax : 5% per night
    "Departemental" tax : +10%
    "Local" tax : +15%

    Stay tax must be automatically deducted for under 18 years old

    18 votes

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    4 comments  ·  Taxes  ·  Admin →
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  8. report with statistics per month/period, with per nationality stayed in the hotel: 1. the amount of guests checked out, 2. The number of room/nights stayed (at the bottom the totals per month/period, for each)

    10 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  9. New search criteria to find and add Companies by the Tax Identifier.
    Example: Creating reservation and adding company by the tax identifier instead of the name.

    7 votes

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    0 comments  ·  Taxes  ·  Admin →
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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  10. I need that somehow the personal ID number appears in invoices to any person when they request it under personal name. These can be donde "manually", but if in the profile, once you fulfill the id number appears as well in tax identifier gap, will save time to us.

    Regards!

    11 votes

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    0 comments  ·  Taxes  ·  Admin →
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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  11. Show city tax separately from revenue in the Manager Report, Accounting Report, etc.

    22 votes

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    2 comments  ·  Taxes  ·  Admin →
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  12. Would be great to base automatization not only on the rate groups. For example city tax can not be excluded from booking.com collect reservations, but are from booking.com hotel collect ones. This way it would be possible to create different rules for them.

    8 votes

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    0 comments  ·  Taxes  ·  Admin →
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  13. 7 votes

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  14. Make additional titles or make title optional for some LEs

    52 votes

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  15. Possibility to run product update for all reservations
    The use case would be to cancel old city tax and add new one

    5 votes

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    0 comments  ·  Taxes  ·  Admin →
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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  16. 6 votes

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  17. City tax is very complicated and often includes several conditions and limitations that are specific to each legal environment. Currently, each property must be careful to apply this city tax according to their own legal requirements, however integrating this knowledge into each Legal Environment within Mews could help simplify many processes, as tax would be automatically applied or deducted where necessary.

    30 votes

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    idea to upvote  ·  1 comment  ·  Taxes  ·  Admin →
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  18. 7 votes

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    0 comments  ·  Taxes  ·  Admin →
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  19. 5 votes

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  20. 18 votes

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    idea to upvote  ·  1 comment  ·  Taxes  ·  Admin →
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