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Payments

The Payments forum is your dedicated space to share ideas related to payments - where all things fintech come together. The forum categories:

  • Automations: Share anything we can automate in accepting or consolidating payments
  • Chargebacks and fraud: Discuss ideas for preventing and handling fraud and chargebacks
  • Financial services: Explore ideas related to Mews financing and additional financial services we offer
  • Payment methods: Propose new payment methods or enhanced functionalities for existing ones
  • Rules and policies: Share ideas about the workflows you need to support
  • Other: You have something that doesn’t fit into the other categories? Put it here

Payments

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31 results found

  1. It would be so much easier to pull the Merchant payout report if the customers name and surname was linked to it. At the moment i have to pull the payment report and reconcile it with the merchant payout report. It takes up a lot of my time

    6 votes

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  2. Automatic settlement is a great tool for automating payment collection from guests, however it is not currently possible to apply more than one settlement rule. Properties may rather prefer to add several rules that work together for a custom payment scheme. For example, take 20% of payment upon creation, 30% one week before arrival, and the remaining 50% on the reservation start date.

    230 votes

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    released  ·  18 comments  ·  Other  ·  Admin →
  3. 16 votes

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    0 comments  ·  Other  ·  Admin →
    released  ·  Mews Product Team responded

    Even though the idea was released, due to some technical difficulties, we have stopped working with this type of service. But we will provide a new solution very soon!

  4. more guests are asking for Meastro and UnionPay CC, more CC more reservations from Distributor or Channels

    4 votes

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    Hello again from me!

    Following my last update a month ago, I am really happy to announce that thanks to your feedback we’ve enabled China Union Pay for terminal payments as well! You can check out our terminals a bit more in details here – https://www.mews.com/products/terminals

    Thanks for always providing best feedback! Keen on hearing from you in some new exciting ideas!

    Sincerely,
    Jovana
    Payments team

  5. 6 votes

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    Hi All,

    Happy to announce that we rolled out an enhancement to our reporting functionality – the breakdown of fees as you’ve requested!

    We are working on the gradual rollout to have it available across all platforms worldwide, please see more about it in our newly created help guide – https://help.mews.com/en/articles/4682847-track-your-fees-with-the-payment-report-export

    Talk to you soon about other great ideas you post on our feedback platform!

    Regards,
    Payments Team

  6. We are an Accor establishment, and we are working with OGONE, but we do not have any type of payment for this matter. Is it possible to add OGONE VISA, OGONE MASTERCARD and OGONE AMEX for future payments ? Thank youuuu

    5 votes

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  7. 5 votes

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    0 comments  ·  Other  ·  Admin →

    With our Mews Terminal - receipts are available! Check out this page https://help.mews.com/s/article/how-do-i-use-my-mews-terminal?language=en_US. 

  8. Since credit card fees are often inevitable, you could eliminate some of these costs by including an extra percentage cost for customers who choose to pay by card. One solution is to extend your Merchant with automatic credit card surcharge fees, which would cover the cost of any extra unwanted fees and help manage your property's revenue goals.

    27 votes

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    0 comments  ·  Other  ·  Admin →

    Hi All,
    Happy to announce that surcharging is released in Australia and New Zealand, now you can set up fees by yourself and recover expensive payment card costs!
    Looking forward to hearing from you at some other idea!

  9. With higher volumes on Merchant being processed we need to give more clarity to clients on how the settlement amounts are calculated and be able to keep deposits to lower the risk in case of negative balance on client's account.

    10 votes

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    released  ·  0 comments  ·  Other  ·  Admin →
  10. 2 votes

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    released  ·  0 comments  ·  Other  ·  Admin →
  11. 1 vote

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    released  ·  0 comments  ·  Other  ·  Admin →
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