Generate more complex guest UIDs to decrease the amount of duplicate profiles created in MEWS.
Currently we create guests' Unique IDentifiers' (UIDs) from email addresses and it works great in most cases, however this is a flawed approach as email is not a required data point, and if a guest does not use one this effects duplicate guest profiles in MEWS (once the guest returns to the property for another stay). Properties then have to merge these profiles, losing time, and reporting accuracy.
In my opinion this is not good user experience, is inefficient and requires a more elegant solution.
We could for instance generate them from: Name + Surname + Street name instead.
M.C.
shared this idea
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M.C.
commented
Hi Aldair, no I am not. Thank you.