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  1. Ability to set customized reports as favorites in Manager Analytics. I find the Mews reports very difficult to use, and on my system, it takes very long to change report settings. It would be helpful if we could set reports as standard with the data data we need. Furthermore, have easier to use options to search for specific dates so we can quickly draw data for a particular period. Thank you.

    4 votes

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    unlikely  ·  Bethany Lyons responded

    Hello, 


    Thank you for your submission. I am converting this to unlikely given the responses received so far. We will of course consider this feedback in all new reports we design in the future. 


    Many thanks

    Bethany

  2. In Mews analytics credit card reporting, please include the settlement Id so we can have a singular report to reference across our payouts from all the properties in our chain daily.

    2 votes

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    Greetings from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  3. It would be good if on the Check-out report we could change the date we are looking at. It would mean that we could print out the check-out report the night before for housekeeping.

    1 vote

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    unlikely  ·  Bethany Lyons responded

    Thank you for engaging with our forums. Mews is on a mission to automate all admin, so our aim is for you to not have to print reports! With that in mind I am moving this to unlikely. 


    Kind regards

    Bethany

  4. include non-bookable service revenue into Manager analytics, use case corrections are made with additional service

    1 vote

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    unlikely  ·  0 comments  ·  Admin →
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  5. The "bookings" section of the Manager analytics is already great. We should however break down the time units and add in months, e.g "Company A" has produced 50 room nights in August 2020 compared to 40 roomnights in July 2020. Custom periods are amazing but breaking it down into months will help the user experience (less clicks) - especially the Sales department.

    13 votes

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  6. A report where it shows the guest language.

    3 votes

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    released  ·  1 comment  ·  Admin →
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  7. This idea is about supporting additional translations in Mews Analytics.

    Requested languages:
    - French

    6 votes

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    unlikely  ·  Bethany Lyons responded

    Hello from the Mews product team. As this idea has not received many votes, we are moving it to unlikely for the time being. Many thanks for your contribution to the forums. 


    Kind regards, 

    Bethany

  8. Be able to include Revenue, ADR and OCC OTB in the Pickup Analytics.

    1 vote

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  9. Include room nights OTB not only the OCC in the Manager Analytics YoY details and also include the Pickup made the last -1 day, -3 days, -7 days, -14 days, -30days by using filters.

    1 vote

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  10. It would be great to have overview of „negative“ pick-Ups, so cancellations in the Pick Up Analytics tool. Even on the Dashboard, so you have a perfect overview of positive (bookings) and negative (cancellation) pick ups. As a reference: Pace is doing it in their pick up report

    8 votes

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    1 comment  ·  Admin →
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  11. In the activity report, it seems like we only display the top 10 employees by amount of "activities" performed (descending). Have tried to export the report to Excel, but it does not seem to show a break-down per employee (i.e. no employee names were displayed) only total by hour & day of week.

    1 vote

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    unlikely  ·  0 comments  ·  Admin →
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  12. Before 25th of October in Mews Analytic properties could see all the dates they set up the report for. However, after 25th the empty lines are hidden and reports is shown only from the Live date in Mews

    1 vote

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    unlikely  ·  0 comments  ·  Admin →
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  13. although my profile is set up correctly with british language and britisch culture, Mews is STILL showing me american dates. this is apparent in analytics as well as confirmations i email.
    i have asked in the past to get this solved but nobody seems to be interested.

    2 votes

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    Hello from the Mews product team.

    We are so pleased to let you know that we have extended the configuration of Mews Analytics to correctly accept the language and culture settings.

    Thank you again for sharing your idea!

  14. In the reservations report, I would like to be able to group by Date (not arrival or departure date)
    I would also like to be able to group by multiple factors.
    E.g. Group by both date and by rate code

    2 votes

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    unlikely  ·  Bethany Lyons responded

    Thanks for contributing this idea. We are exploring how we can enable more customisable reporting in Mews to support this type of request more broadly. However we are unlikely to ship this individual request. Please continue to post ideas to thee forum as requests like these help create a business case for broader initiatives! 


    Bethany

  15. There is no picked vs. unpicked status within confirmed group reservations.
    This is a pain when creating your forecasts, and predicting your unexpected wash of a group block.
    Hard to communicate to management.

    19 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  16. Add some more options on the cancellations report to be able to forecast the expected number of cancellations for a period of time, an event, or similar. Ideas...

    1) report based on consumption date instead of cancellation date : the intention is to analyze how far in advanced from arrival date are we getting cancellations so we can forecast the number of rooms we can overbook.
    2) filter by day of week to find trends based on which days of the week do we receive more cancellations, or which days of the week are most impacted by cancellations (day of…

    6 votes

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    Hello from the Mews product team,


    Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.


    Kind regards,

    The Mews Team

  17. In Manager Analytics when selecting a specific Space Category type, the occupancy percentage will be shown based on the total number of rooms within this category only.

    Is it possible to implement a way to see the occupancy of the selected category based on the total number of rooms in the property?

    This is useful for hotels to calculate the RevPar afterward.
    Thank you!
    (Asking on behalf of a client)

    3 votes

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    1 comment  ·  Admin →
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    Hello from the Mews product team.

    We have released an update for getting insights per space categories. Please check out our release notes – https://releases.mews.com.

    With that release, we have adjusted the behaviour to match your request.

    Thank you again for sharing your idea!

  18. This idea is about allowing people to access Mews Analytics without having access to the rest of the system. This could be used by external partners of the group or property.

    2 votes

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    unlikely  ·  Bethany Lyons responded

    Hello, 


    Thank you for your contribution to our forums. We will keep this in mind for our portfolio product, but are unlikely to release this for Mews Analytics at this time. 


    Kind regards, 

    Bethany

  19. Add filter option by "Assigned Space" to the Financial Analytics dashboard (and why not also to Manager Analytics dashboard).

    For property managers, it is a crucial feature as filtering out financial data on a property level is key. And for property managers, an Assigned space = A property. And I can bet you will get more and more property managers as clients :)

    For hotels, this allows to track metrics on a room level.

    As the data is readily available in the database it shouldn't be difficult to implement, it's just a PowerBI set up.

    Thanks!

    8 votes

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  20. Get a correct number of spaces when creating a parent room consisting of to existing rooms. MEWS now counts 2 connecting rooms, as 4!

    8 votes

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    1 comment  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

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