118 results found
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Ability to select multiple dates in the Analytics reports/graphs
It would be great if we could select multiple dates or multiple months in the reports/graphs - for seasonal hotels, it is really the way we tend to anlyse performance.
2 votes -
Export Reservation Report suitable for VieTOUR import
Make it possible to add customized country and county codes and to export csv file ready for import into VieTOUR (https://www.wien.gv.at/statistik/wirtschaft/tourismus/daten-melden.html)
1 vote -
Make a special reservation type:
Make a special reservation type: Group reservations: to open and you can see the company/travel agency to whom reserved the, date form to, how many persons, names, surnames, room tapes etc. needed information in one block, cud made the changes (for example ask to me)
1 vote -
An easier way to add extra rooms to a group booking. Click "+" to see available rooms by room type and add to the group reservation or “-“to
An easier way to add extra rooms to a group booking. Click "+" to see available rooms by room type and add to the group reservation or “-“to remove the room.
1 vote -
Reporting by guest country of origin
I would like to see the ability to easily generate a report which would break down the guests' origin by country of residence. Also, integration with the French government's INSEE (Fréquentation dans les hébergements collectifs touristiques) would be great !
7 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Commission report (Onyx)
We would like to work with Onyx to process commission claims but there is no commission report in Mews that can be submitted to Onyx.
It would be nice to have a commission report that can be used to check commission and that can be submitted to Onyx.
8 votesHello from the Mews product team. Thank you for your suggestion.
Onyx is currently reviewing our API to build an integration directly to Mews, this would provide a much more streamlined solution in getting the commission data to Onyx. So for now we will not take this idea forward.
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Adding Customer Metric to Mews Analytics / Reports Average Rate, Occupancy etc..
In Mews the statistics are calculated using room / beds occupied and not by customer count.
We'd like to be able to calculate all statistics in Mews reports & Analytics by customer. This could be achieved by adding a setting to use customer count.
Average rate instead of calculated occupied rooms/revenue use customers/revenue
Occupancy instead of calculating by occupied rooms/available rooms use customers occupying rooms/available rooms9 votesHi Nick,
Thanks for posting this! We are looking into revamping how we calculate statistics in the future and will consider this enhancement at that point. Many thanks for your contribution and look forward to hearing more ideas from you!
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MEWS Template to import Rooming List
EN version :
When having a big rooming list , instead of going room by room then "group" then "last name" and "first name" - we could get a MEWS template on how to fill those names so it can be directly integrated into mews with a drag an drop file.At least when there is 1 to 2 person in the room :)
FR :
Avoir un template mews qui permet de remplir les rooming list de 1 ou 2 personnes par chambre et ensuite faire du drag and drop pour que la rooming list s'intègre directement dans MEWS…
1 voteHello from the Mews Product team,
We are happy to inform you that Mews currently supports a rooming list that allows you to enter the details of a group regardless of the size of the group.
The template can be found in the "Groups" tab of the reservation module. You can find more details about the rooming list in the guide below:
https://help.mews.com/s/article/manage-group-reservations-with-a-rooming-list?language=fr
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guests shown in percentage in manager report
guests shown in percentage in manager report
2 votesThanks for your submission. We will re-review with additional context to the request.
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Detailed Manager Report
It would be better if the manager report could be displayed with overall or detailed information. Not only the product group, but also the individual products. For example, not only Logis, but also the parking space and room upgrades.
3 votes -
Allow Mews Analytics in different currencies
Currently Mews Analytics only works with the base currency set within Mews (unless part of a chain with multiple currencies). It would be great to be able to use Mews Analytics in other currencies.
For example: Our hotel in Prague base currency is in CZK, but we report in EUR which makes many of the financial analytics useless.1 voteThanks for contributing to our forums! I'm moving this to an idea to upvote to gauge need from the broader community.
Bethany
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Product Reports
It would great to be able to see a report on products, to see how there are booked. In upselling on the OCI, it would be nice to see if people are adding products to their stay during this process, in-order to see if its working or not.
2 votes -
Imprimés depuis mews analyses
Imprimés les rapports directement depuis mews analyses sans devoir faire un export dans excel
20 votesHello from the Mews product team! I will merge with the request to schedule report exports.
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Sales statistics by booking agent
Have the possibility of extracting the number of reservations and the turnover generated by each reservation agent from our internal call center in the Group.
3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Pick up Report Extensions/Shortened Stays
The Pick Up Reports should include extensions/shortening of stays (or have the option to add this through a filter)
3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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The ability to export guest data from 2 different locations.
Currently it is only possible to generate customer profiles of all customers within a chain. The option to be able to split this between the different locations should be implemented as soon as possible.
2 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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1 vote -
https://www.bitsarabia.com/it-solutions-company/
Currently, there are two main global technology solutions. One is Hi-tech solutions that benefit the business and the management. The other is IT Tech Solutions that make the hotel more luxurious for the guests. In a nutshell, IT solutions’ purpose is to assist and automate businesses as well as improve guests' experience. Thus, enhancing the efficiency of your business functioning, using at least some of the IT services and solutions is a must.
1 vote -
Mews Analytics: Possibility to export Underlying data
Possibility to export Underlying data i Mews Analytics in order to make customized reports.
4 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. We already provide the option to fetch all underlying data through our Connector API.
Thank you for sharing your suggestions.
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Mews Analytics - Customer Lifetime Value
Hotel and Hostel chains wish to see the complete history of items the guest has purchased across the chain. Implement a dashboard where you can see the total revenue one customer has generated so we can reward our most high valued guests.
25 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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