Mews Operations (PMS)

Mews Operations (PMS)

Categories

JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. New billing screen is not making payments any easier to sort out. Can this be reverted back to the old billing screen.

    121 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thank you for your feedback.

    At Mews we’ve introduced a new way to manage your bills. The vertical layout keeps your billing screen clean and relevant, giving you a simplistic overview of all your bills in one place.

    Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to the to allowing us to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

    We’ve split the new billing screen into two views for you:

    Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items expanding into view, bringing your focus to the task at hand. Individual bills can be accessed by selecting the…

  2. I think, the new billings view is illegible and I wish, the old view will stay for ever. It was easier. I don't know, why Mews is changing something what is working well!!

    87 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    8 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thank you for your feedback.

    As you may know we’ve introduced a new way to manage your bills. The vertical layout keeps your billing screen clean and relevant, giving you a simplistic overview of all your bills in one place.

    Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to the to allowing us to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

    We’ve split the new billing screen into two views for you:

    Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items expanding into view, bringing your focus to the task at hand. Individual bills can be accessed by…

  3. Add an option in settings to set the Billing screen standard to the 'Old Billing Screen' or the new 'Group Billing Screen'. That way, if the original billing screen is prefered you do not have to change the screen manually everytime.

    64 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    12 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thank you for your feedback.

    We have added functionality that will allow you to switch between the new and old billing screens. However, we will soon be removing the old billing screen towards the end of February 2021.

    We’ve introduced the new billing screen to give you a simplistic overview of all your bills in one place.

    Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to the to allowing us to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

    We’ve split the new billing screen into two views for you:

    Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items…

  4. At the moment, Mews continues to match the actual date and time after midnight, so this is creating problems when night auditors are trying to fix various things for what is now the previous day.

    Would it be possible for Mews to remain 'stuck' on the current day at midnight, so that any further postings done throughout the early morning still post as the previous day, THEN when everything's good and ready, the Night Auditor could then 'roll the system' by completing the day just gone, and starting afresh for the new day? It just feels like there should be…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. This request doesn't match with our product principles to provide effortless solutions, removing as much manual work as possible. Thank you for sharing your suggestions.
  5. Currently it seems like it's not possible to change the naming of packages on a bill.
    All packages appear with the name "Stay Package" on the bill.
    It would be great if you could change the name to something more specific like "Gourmet package". Perhaps the product category name for the items in the package could decide the package name on the bill.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
  6. The new Billing screen is just horrible.
    I switch to the old billing screen everytime and i guess i am not the only one doing that. When i ask others, they think the same.
    Having a vertical menu is not a bad idea, but I cannot use the new menu because its a pain ********** to read what's on the screen.
    Everything is in the same white square, and I can barely see what is what except if i take time to focus on the screen... What is the point of having a social media-like interface if it burns my…

    13 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thank you for your feedback and comments.

    The new billing screen was introduced in order to give you a simplistic overview of all your bills in one place. Allowing for a more efficient overview for larger reservation groups.

    Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to allowing Mews to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

    We’ve designed the new billing screen in a way that can scale with you. Built on newer and smarter technology, the new billing screen supports both groups and individual bills. The screen now works at speed and allows you to see more and do more as you scale.

    Below, we’ll explore just a few of the new…

  7. Notre balance des tiers, avec la fermeture et les annulations est surchargée en encours négatifs.
    Nous avons vu ensemble que dès lors que nous avons une annulation, le chiffre d’affaire annulation tardif se poste automatiquement sans que nous ne puissions rien faire.
    Est-il possible dans ce cas de faire en sorte de filtrer dans la balance, les encours négatifs et positifs ?
    Le but étant de montrer à l’utilisateur directement ce qu’il souhaite voir, donc de rajouter le filtre dans les options sur le côté.

    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
  8. I just want to know why they are complicating the billing screen at a time when there were no issues with it? We don't understand. We feel a little held ******* by this design flaw. The old billing screen is a godsend for Accounting. It makes the workflow so much smoother. We feel as though the new billing screen is an eyesore and hard to read. It makes things take longer and is more confusing. The old billing screen is clear, concise, and fast. Reading left to right is more natural than top to bottom. Also drag and drop is…

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Karl,

    Thank you for sharing your feedback with us.

    We’ve introduced the new billing screen to give you a simplistic overview of all your bills in one place.

    Built on newer, smarter and faster technology, the new billing screen opens up a new world of possibilities. From the new features that have been added within the initial release, to allowing us to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

    We’ve split the new billing screen into two views for you:

    Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items expanding into view, bringing your focus to the task at hand. Individual bills can be accessed by selecting the bill icon across the system.

    To learn more about the new…

  9. The new billing screen is way too confusing and not clear at all.. The old one was perfect and everything was easy to use and to check on.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Sabrina,

    Thank you for your feedback.

    We’ve introduced the new billing screen to give you a simplistic overview of all your bills in one place.

    Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to allowing Mews to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

    We’ve split the new billing screen into two views for you:

    Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items expanding into view, bringing your focus to the task at hand. Individual bills can be accessed by selecting the bill icon across the system.

    To learn more about the new individual billing screen, please…

  10. We would like to good old billing back. It is totally chaotic, sometimes when we add a product on the profile, it adds it to the bill, then sometimes it doesn't, but when it doesn't, you can not choose to put them together. Also, when a guest wishes to pay less than the full bill on one day and the rest to pay on other days, we can not just simply choose some days. It is time-consuming, not easy to see through it, non the less, how could we possibly explain it to a guest what they are seeing on…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
  11. individually posted products appear lengthy

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered.

    The reason is that there is not enough detail in this suggestion for us to understand that problem this is addressing.

    Thank you for sharing your suggestions.

  12. Move the "Move selected items" button up to be next to "Move all items" button in billing. The placement of the button right now doesn't make any sense.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thank you for sharing your feedback with us.

    The “Move selected items” button appears in the lower section of the screen in order to allow you to move multiple selected bill items from different bills. Whereas the “Move all items” button sits on a individual bill, which means the action is limited to the items on one bill.

    It is for this reason why the two buttons are in separate locations. It is unlikely that the location for the “Move selected items” will be changed as the current location fits the use cases for multiple actions to be carried out at once.

  13. Have a no post option available so that a guest can not charge to a room from an outlet if we do not have money for them

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
  14. it would be great if you would be able to create a company and create a PM with the same details at the same time. now you have to retype all the information which seems a waste of time.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
  15. By clicking on billing now, you get to the new version.
    Please bring the old billing back and open maybe another button for the new billing. The gerenal one should be the old.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Sabrina,

    Thank you for your feedback.

    We have added functionality that will allow you to switch between the new and old billing screens. However, we will soon be removing the old billing screen towards the end of February 2021.

    Are you you able to share with us any tasks you feel that you are unable to perform in the new billing screen compared to the old one?

  16. Op dit moment zet Mews de omzet door naar het financiële systeem op het moment dat de overnachting plaatsvindt.
    Ik zou graag zien (of in ieder geval de optie/keuze hebben) dat de omzet pas wordt genomen en doorgezet naar het financiële systeem op het moment dat de dienst volledig is afgenomen. Wat mij betreft zou dit zijn op het moment van uitchecken waarbij de definitieve factuur aan de gast wordt opgemaakt.

    Voor annuleringen zie ik hetzelfde voor mij, ook hierbij zou ik graag pas de omzet in het financiële systeem zien op de oorspronkelijke vertrek datum.

    Voor (terug)betalingen op reserveringen,…

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
  17. Notre balance des tiers, avec la fermeture et les annulations est surchargée en encours négatifs.
    Nous avons vu ensemble que dès lors que nous avons une annulation, le chiffre d’affaire annulation tardif se poste automatiquement sans que nous ne puissions rien faire.
    Est-il possible dans ce cas de faire en sorte de filtrer dans la balance, les encours négatifs et positifs ?
    Le but étant de montrer à l’utilisateur directement ce qu’il souhaite voir, donc de rajouter le filtre dans les options sur le côté.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
  18. Some countries require to collect different tax based on the nationality of their guests. Local (national) tourists pay less taxes than foreign tourists.

    Example of such country is Peru. Since Mews is live in Peru, this feature would be great to have.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
  19. If a customer has 3 bookings, 100€ per booking, and makes a payment of 50€ or even 150€, there is no automatic way to link that payment to an specific reservation.

    This is specially important in, for example, enterprise customers. For example, I make 3 reservations for three employees:
    - Booking nº1 for today= 100€. Paid in advance 10% (10€)
    - Booking nº2 for next monday = 100€. Paid in advance 10% (10€)
    - Booking nº3 for next month= 100€. Paid in advance 10% (10€)

    So, payment in advanced 30€. At the check in, you may ask one employee to…

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Today, Mews associates payments to customers, not bookings in favour of ease of find. Thank you for sharing your suggestions.

  20. It would be great if you would be able to print multiple bills and invoices for a certain period. Now you need to open en print every invoice manually.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team,


    Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.


    Kind regards,

    The Mews Team

← Previous 1 3
  • Don't see your idea?