Mews Operations (PMS)

Mews Operations (PMS)

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  1. Pourvoir définir qu'un check-in ne peut pas avoir lieu avant un certain délai suite à un check-out.
    Ce délai peut-être pour certaines catégories de logement ou juste pour certains jours de la semaine.

    Par exemple:
    nous n'avons pas d'équipe de ménage un we, donc interdire les réservations avec une arrivée le dimanche si un départ est prévu le samedi.
    Et inversement, une arrivée est prévue un dimanche, la chambre ne pourra pas se vendre si le check-out de la nouvelle réservation est la veille.

    23 votes

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  2. At the moment the restriction settings in MEWS are very complicated and extensive. When we try to close multiple rates that are within different Rate Groups (due to the settlement required) we have to close all rates individually. Our idea is to create Rate Buckets where you can add rates manually that only apply to restriction. This way, you can apply all restrictions on these Rate Buckets instead of on rate group or individual rates.

    Furthermore, it would be perfect if you can apply restrictions based on occupancy %. I.e. if hotel is 60% booked, I want to close all…

    82 votes

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    18 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  3. It will be great to have the opportunity to have two differents VAT at 10%. One for food and one for accomodation.

    11 votes

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    2 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →

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  4. In hotels with many (corporate) rates where every rate has different cancellation terms, different benefits etc...front desk staff has difficulties to know what benefits are linked to certain rates. Displaying the rate description as a note in each reservation would help Front Desk to correctly inform guest.

    Specific example: if a company with a corporate rate is entitled to a discount on our parking price (when the guest uses parking), it would be useful that when a reservation is created with that company rate...an automatic note appears: corporate rate with breakfast, 6PM cancellation policy and 10% on parking.

    4 votes

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  5. Some of our rates are stand-alone during the week and dependent during the weekend. At the moment we have to ajust the weekend rates manually each time the base rate changes as mews doesn't support rate manipuliations on a daily bases per room type. We would definitely need the option to adjust dependent rates the same way as you adjust the base rate.

    6 votes

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  6. At the moment, if you set up a rate automation for OTA rates, the same trigger will be used for both virtual and physical credit cards. Ideally, there would be extra conditional fields in an "if this, then that" format. For example:

    If Card type = Physical, then charge on confirmation
    If card type = virtual, then charge on start day

    This conditionality format would also allow for less rate groups, and increased flexibility if other conditions are also created. It could be implemented with an advanced settings button to keep the current layout as simple as possible.

    4 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  7. if you want to extent a made booking, the price will automaticaly change. Also if you have fixed rates for a customer group, it changes to the daily rate, which is extremely wrong and not helpful.

    2 votes

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  8. If occupancy is DROP DOWN (less than / greater than) the following percentage: DROP DOWN (5%, 10%, 15% etc) Then price DROP DOWN (increases / decreases) for MULTIPLE CHOICE (Room types) by the following SELECT (nominal value / percentage) enter value: TEXT BOX.

    OR / AND

    If time before start date is DROP DOWN (less than / greater than) the following TEXT BOX (Days, Hours). Then price DROP DOWN (increases / decreases) for MULTIPLE CHOICE (Room types) by the following SELECT (nominal value / percentage) enter value: TEXT BOX.

    3 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  9. One should be able to insert in the configuration the lowest rate to be typed when updating rates (BAR) so that no typing error can be made (for instance 9 instead of 99).

    4 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  10. By now, Mews restrictions do not allow to set a specific day of the week you want to exclude. If you wish to make a % discount on Sunday night for example, you will have to close all other days on your restriction but travelers will not be able to book several nights including Sunday night. Very bad if you are looking to maximize length of stay and want to compensate those staying on Sunday.
    Mews team, please keep improving restrictions to allow us to combine various setups, it is so important! Thanks

    2 votes

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  11. Would like for the possibility to change the relatvive price adjustment on each room category. At the moment the only option is to use the same relative adjustment on all room categories in a rate. Example: Classic +10%, Deluxe + 20% etc.

    3 votes

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  12. We should be able to modify rates for multiple room categories at once. When we modify rates for a given period we should be able to select the period and then enter the rate for each category of rooms instead of having to click - re-enter the dates and then the rate.
    It takes 3 times to amount it should take to have a more dynamic rate strategy!

    9 votes

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  13. Currently, it's unfortunately not possible to set a minimum price for a space / room category.

    However, this would be very helpful if you have a set of rates that derive its price from another rate (called "base rate" in Mews).

    Let's look at the following example: To create better long-stay rates, I created 16 rates. For every two days a guest stays longer, the guest will receive a (small) discount for the whole stay.

    So, the rate is always derived from another (base) rate. I would like to be able to set a minimum price on a space category…

    3 votes

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  14. It would be convenient to receive a notification if the occupancy reaches a certain percentage on a certain day. (e.g. if 60% OCC is reached on a certain day, you receive an email to notify you).

    6 votes

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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  15. Add additional lines in between paragraphs in the rate description, at the moment it is not supported within the placeholders htmls.

    1 vote

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  16. Functionality to allow Room Type Overbooking while maintaining total capacity of the hotel.
    When noticing high volumes of demand for standard rooms and upgrades won't sell, you can allocate an amount of rooms you want to overbook on the standard room while still maintaining the total capacity of the hotel.

    2 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  17. Add a multiple select option for Space Categories inside rate set-up.

    I don't necessarily want all space categories sold on every rate that is set-up. It would be ideal if I could select the applicable space category inside the rate rather than having to "always" apply multiple restriction across many rates and room types, this has potential of creating hundreds of restrictions (10 rates/10 spaces).

    Thanks for the consideration.

    17 votes

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  18. 1 vote

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  19. I would like to suggest two things:
    - Employee priviledges: be able to block rate changes
    - Be able to push a report to see if there was a rate change to a booking

    1 vote

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  20. it would be really practical if we were able to set pricing/rates for the whole year instead of having to select a period of only a few weeks. Would save a lot of time.
    Right now mews only accepts the pricing for the initially selected period, regardless of the dates chosen in the smaller pricing tab.

    1 vote

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

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