62 results found
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Tablet for registration cards, so we dont have to print
It would be grate with a tablet that is on the reception counter, where the registration card comes up for the to sign or input data. That way we would save a lot of time and paper
16 votesHello from the Mews Product team,
We are very happy to inform you that we have expanded the paperless experience for you and your guests. Not only can you allow your guests to sign their registration cards from the Mews Operator (Kiosk) at check-in, you can also provide your guests with the option to sign their registration cards before arriving at your property using the Mews Navigator application.
You can view more information about this functionality in our release notes page and Mews guides respectively. We have attached some links below for your reference.
Mews release notes
https://releases.mews.com/Mews guides
https://help.mews.com/hc/en-us/articles/360007588938-Co-Operator-modeShould you have any questions, please contact our customer care agents.
Kind regards,
Aldair -
Send messages from Mews Commander app
At the moment it is not possible to send messages from the Mews Commander app only receive them. It would be a quick and useful tool for the Mewsers e.g. to communicate from HK to FO.
16 votesHello,
we are happy to announce that the internal messaging functionality has been released in the Mews Commander app.
Best regards,
Martin Kucera
Product manager
Mews.com -
16 votes
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Dynamic charging mode of a stay product
Ability to add a stay product from guest's bookings with possibility to choose charging mode:
Once
Per night
Per person
Per person per night
Selected charging mode has priority over default charging mode of product stay.Selected charging mode should have the priority over default charging mode of the stay product.
E.G = EX: Have 1 product called BKFST and in reservation pick if ppp or pp etc.
13 votesHello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - https://www.mews.li/app/release-notes. Thank you again for sharing your idea!
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arrival list
arrival report by alphabetic order
12 votesHello Mewsers,
Thank you for the feedback and upvotes. We are very happy to inform you that it is possible to filter the reservation overview arrival report by alphabetic order as requested.
In order to make use if this feature, you can select the “Ordering” filter in the “Arrivals” tab, and select “Customer”. This will automatically order your reservations in ascending order, alphabetically.
If you have any comments or future suggestions, please do let us know in the thread below, or contact our customer care team for assistance.
Kind regards,
Aldair -
Include QR code in confirmation email
"Confirmation emails currently include the important details that guests need to know upon their arrival. However, with the addition of a unique QR code in these emails, guests can use that email as a tool and check-in using that code to further streamline that arrival process."
11 votes -
make product report available for all products, not only stay poducts
Hi, it would begerat if the product report showed all products, not only stay products, as we have many products and would like to find and filter them for statistics.
10 votesHello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - https://releases.mews.com/en. Thank you again for sharing your idea!
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Admin to be able to view and modify all tasks
Admin to be able to view and modify all tasks for all other users
9 votesAll users on Mews can view and modify tasks of all the other users. This means that Admins can do the same with their users. Please see our user guide for instructions.
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Remove cancelled bookings from current and future reservation display.
Since you can't undo cancellations there is no point in having them displayed together with future or current reservations. They could be displayed somewhere else. When you select all reservations the cancellations are also selected, at the same time your editing options on the left side of the display decrease because it now also refers to the cancelled bookings which you can't edit...Why? Either remove cancelled bookings at least from that display fully or let the select all button select everything but the cancelled bookings.
8 votesYou’ve asked, and now it’s here!
Save time and clicks by selecting reservations from the correct stay period, or state in just one click!
Find out more on our release notes page:
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Split in-house reservations
Split in-house reservations to move guests to a different room mid-stay
8 votes -
Disable/enable the Reservation Quotation email
Add the option to disable/enable the Reservation Quotation emails.
7 votesHi Mewsers!
When you’re creating the Optional reservation, you have an option to select whether to send e-mail or not. Please see the attachment.Have a great day,
Aneta -
Calendar with shown restrictions
For better usage of managing and deleting of restrictions there would be great to have a calendar which can display there restrictions and enable to manage them.
CZ Original:
Ke snadnému nastavování a rušení retrikcí je nutné implementovat kalendář s uvedením hodnot nastavených restrikcí k manuální aktuální úpravě.7 votesHello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please visit our user guide for more information.
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Add a field for disabilities
I recommend adding a field to the customer profile or reservation about disabilities. For example, someone in a wheelchair that cannot use the top bunk. Personally, I would like to let the hotel know that I am deaf.
6 votesHello Mewsers,
It is currently possible to add the customer classification "Disabled person" in the customer internals section of a guests profile
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6 votes
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5 votes
Hello Mewsers,
Thank you for the feedback and suggestions, we are very happy to inform you that the space status report allows you to filter by alternate reservation states.
You can choose whether you would like to view reservations that have been confirmed (definite reservations) , reservations that are currently optional or both! Simply select the “status” filter in the reservations report and apply the changes that you would like to view.
For more information or assistance please contact our customer care team.
Kind regards,
Aldair -
In the new reservation module a total price instead of the average price
in the new reservation module only an average price is displayed. a total price would be easier. possibly leaving the choice to the user as to what may be displayed.
5 votes -
Channel Reference Number
"For many properties, reservations will come in from various travel agencies, which often come along with unique travel agency numbers. To help clarify this these various details, a field for travel agency number could be added to the reservation module to keep all those important details in one easy-to-find place."
5 votes -
Block Rates
Insert a day by day rate per block manually instead of selecting an existing rate that has the wrong prices. Because we don't have fix block prices and maybe there are multiple blocks for one day with another rate.
4 votesHello from the Mews product team.
We are so pleased to let you know that your feature request has been released. It is now possible to re-price the rate per day, per space category for an availability block in Mews.
You can learn more about this feature in the link below:
https://help.mews.com/s/article/base-rates-for-availability-blocks?language=en_US
Thank you again for sharing your idea!
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Searchbar: search on IATA number (NCH)
In a big chain with 12500+ travel agents, it is a must to being able to look on IATA number. A lot of TA's have the same name but may have another IATA number.
3 votes -
the system is ridiculously slow!
it is actually unworkable as it will try to update for at least 2 minutes (no exaggeration!)
it does it for as good as all the actions you and you basically need to open a new mews session (or risk that you forgot what you were about to do in the first place)3 votesHi Simone,
We are happy to inform you that we have resolved the performance issues for the system.
You and your team should be able to run Mews at an improved speed. Should you continue to experience performance issues, please do let us know.
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