248 results found
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Cancellation fee for daily products
cxl fee for 1 night maximum it should take the products just for one night not for all the nights
2 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Creating Notes in Tasks
When a note is created in a Reservation there are times that a corresponding Task must be created based upon the notes. These are currently two separate functions.
Example:
Note: Wedding Package
Task: Wedding Package, deliver chilled Champagne, cheese and crackers by 4pm, 6/21/21.It would be great if the Note section you had an option to create a corresponding task at the same time. Thereby insuring a specific note is not missed as a Task.
2 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Add a product
When you add a product on the reservation screen, it would be nice to be able to select what date you want it for instead of being put for the all stay and after have to cancel the date you don't want it
2 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion
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aperçu des réservations (Reservation overview)
L'écran "aperçu des réservations" montre les arrivées en commençant par les prénoms et non les noms. Ceci serait plus simple d'avoir les noms des clients EN ENTIER, même sans le prénom!
The "Reservation overview" screen shows arrivals starting with first names and not last names. It would be easier to have the names of the clients IN FULL, even without the first name!
2 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion
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room number on reservation overview report and guest dashboard
would it be possible to make the room number guests are allocated to or have stayed in more prominent on the overview and dashboard.
also, it is very annoying you are not able to see the full name. perhaps move the three icons on the right corner further down?
thanks2 votesHi Simon,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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setting new task in reservations
when you try to set the date in the (new) task, the calendar heights changes continuously between months. this is really annoying as you need to watch where you click if it is for say 5 months later.
either change the calendar position or introduce being able to link task to an arrival / departure event2 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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group bookings
it is very annoying that when you search and choose a group, one of the bookings is ticked. if it is a large group, you are not always able to see which one and need to scroll down to unclick it before you are able to make any chances to other bookings. waste of time and also huge potential to make mistakes
2 votesReview of Mews Search starting and in exploration phase
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Record multiple travel agencies for improved origin segmentation
When we receive bookings from destination management companies, the original source of the bookings often come from travel agents before they are sent to a destination mangement company and finally the PMS. In Mews, we are only able to view a single travel agency which means that we can only see the name of the destination management company; we are not able to see the name of the travel agencies that made the original bookings.
We would like our sales and marketing teams to have insights on the travel agencies that are making reservations.
2 votes -
Show tasks "assigned to me"
As a reservations agent I would like to quickly view the tasks assigned to me when I start my shift.
2 votes -
Show reservation details in tasks overview
Allow users to view the name and reservation number for tasks attached to reservations.
2 votes -
Create tasks from the messaging screen
As a reservations agent I often receive requests via chat for extra products, services or items to be added to a room prior to a guests arrival, for example extra pillows. I would like to be able to create tasks for the correct department when a request has been made.
2 votes -
Timestamp in action log for marketing changes
Action log of the reservations should also include a date/time when guest modified their marketing preferences (accepting or not to receive marketing emails).
2 votes -
Add the ability to choose internals from the rooming list
The Rooming List can be used to add numerous reservations in one go. One of the necessities of this type of import is to be able to calibrate the reservations in one go also. Thus, if the client chooses that all the persons in the group need to pay their extra by themselves, then the Cashlist internals function needs to be ticked the same amount of times in Commander.
Allow the Rooming List to also populate certain internals directly into the reservations/profiles in order to populate the information in one go.
2 votes -
add self-isolation as a purpose of stay
we would like to have another purpose of stay called "self-isolation" please
2 votesHi Simone,
Thank you for sharing your idea with the Mews Community. This idea has been set it as one to be upvoted by the Mews Community.
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Add turnaway reason in reservation screen
On the reservation screen, if the reservation is not saved (guests changed his mind for a reason) I want to be able to enter a turnaway reason: Price too high, room type not available...
2 votes -
Creating Invoices for external clients
As promised here is the video with the 2 issues that our reception team will be delighted with if they are improved :)
The first one: when creating invoices, see timecode 1:17, Pam needs to highlight and copy the booking reference number from that booking on the dashboard tab for that booking, she then needs to go to the billing tab and manually paste the number so then the invoice can be generated for the customer. Now imagine having to do this for every single booking every day. On friday she will need to do this over 120 times, this…
2 votesReview of Mews Search starting and in exploration phase
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Release time for optional bookings
Can it be possible to set release time for an optional reservation after default check in time?
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Option to make comments from company profiles or rate codes visible for reservations
It would be nice to have an option that comments from rate codes, profiles or even blocks are inherited to the reservations.
1 vote -
IDeas Integration for Group blocks
IDeas Integration on group blocks - Mews currently doesn't connect to Ideas to share group block updates to adjust revenue strategies
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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The Availability Block departure date should automatically adjust to the future arrival date
When you enter the block arrival date, why wouldn't the departure date automatically jump to at least the same day as arrival day or the day after? It makes no sense that we have to manually make sure that the departure date is not before the arrival date?! It is time consuming.
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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