248 results found
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1 vote
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Timestamp in action log for marketing changes
Action log of the reservations should also include a date/time when guest modified their marketing preferences (accepting or not to receive marketing emails).
2 votes -
assign task to multiple people or departments
sometimes you need to alert more than one department and/or people of the same task.
would be handy if you had the opportunity to chose more than one department for the task, or be able to copy it, rather than having to type it all again.25 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Bulletin board for all employees
A list of general notices, birthdays, VIPS etc.
8 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Possibility to do a room move for a guest in house
Right now, it is only possible to make a room move for an in-house guest when the room that you are planning to use hasn't been used during the time that that guest was staying. And this is very inconvenient when the guest that we are trying to move is a long-stayer. For example:
Mr Smith has been staying from the 1/3 until 20/3.
On the 15/3 I need to move him to room #219.
In order for the system to allow me to do it, room #219 should have been empty since 1/3. So, if #219 was only used…13 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Make the reservation purpose customisable
It would be really helpful if we could customise the reservation purpose drop down to add our own purposes and to then be able to report of those for example we have emergency stays and end of life etc and to be able to record this as the reservation purpose would be a huge help.
4 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Updating and closing tasks
It would be great if you had the option to not only update a task when opening it, but also to close it from that same window. Now you need to update it, close the task and then only are you able to complete it from the list (task list or within the reservation).
would save time if you had that close button within the task (so both update and complete/close)3 votesHello,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Add the ability to choose internals from the rooming list
The Rooming List can be used to add numerous reservations in one go. One of the necessities of this type of import is to be able to calibrate the reservations in one go also. Thus, if the client chooses that all the persons in the group need to pay their extra by themselves, then the Cashlist internals function needs to be ticked the same amount of times in Commander.
Allow the Rooming List to also populate certain internals directly into the reservations/profiles in order to populate the information in one go.
2 votes -
New reservation at the top
At the moment, when you look at the reservations on the Dashboard, the oldest bookings is displays in the top.
It would be nice, if the newest bookings was showing at the top instead
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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add the payment in the POS MEWS
add the payment in the POS MEWS so that we can invoice a product and charge the customer directly (for the bar, the restaurant...).
Can also be used with the TPE MEWS for direct billing.5 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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add self-isolation as a purpose of stay
we would like to have another purpose of stay called "self-isolation" please
2 votesHi Simone,
Thank you for sharing your idea with the Mews Community. This idea has been set it as one to be upvoted by the Mews Community.
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Access to the reservation in the Mews Commander Mobile application
When you use 'Messages' in the Mews Commander app from your phone, it would be useful to go directly to the reservation as you can do when you work for a computer. Thank you team
5 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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travel agents set up
Would it not be easier to be able to set up a new travel agents without having to create a new company first.
also, the routing rules should be part of the company and travel agent set up and not another unrelated action.
this is causing way too much work and should be able to be simplified6 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Updating Voucher
To be able to have the option to update the voucher for existing reservations. Unfortunately, if you're looking to update the voucher you need to cancel the reservation and create new once as there is no way to update voucher, only when creating initial booking.
12 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Payment request task automated assigning
When a payment request is expired or paid - it is not assigned to any departments.
Can we create a setting that this task automatically is assigned to Front Office?29 votesHello,
We are glad you are using the payment request feature. Thank you for your suggested improvement, we have updated your request and set it as one to be upvoted by the Mews Community.
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Tasks for reservation status updates from optional to confirmed
Guests have the opportunity to change the reservation status from optional to confirmed in Mews guest services portal (former Navigator). It would be great if a task could be triggered to notify staff in the hotel that a reservation status change has occured.
7 votes -
Add turnaway reason in reservation screen
On the reservation screen, if the reservation is not saved (guests changed his mind for a reason) I want to be able to enter a turnaway reason: Price too high, room type not available...
2 votes -
After Upgrade no more automatic change of rooms from Mews after extentions
After the last upgrade of mews. It is not possible to extend an upgraded person in the upgraded category as Mews moves the booking to the originally booked room (regardless if blocked or not )
8 votes -
Make reservation optional if credit card is declined
Make reservation optional if credit card is declined
19 votes -
Group Booking ID
In case of Group Booking, on top of having reservation ID, would it make sense to have a master group booking ID.
10 votesHello from the Mews product team,
Thank you for your suggestion, we are currently investigating improvements in group handling, and the topic of a group booking ID has come up with a few properties. Would you be willing to share more information on your use case so that we can better understand the problems you encounter on a daily basis?
This request has been updated and set it as one to be upvoted by the Mews Community.
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