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26 results found

  1. Kaba Ilco

    1 vote
    0 comments  ·  Connectivity » Marketplace  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    Sales shared this idea  · 

  2. Guest Segment Reporting by State/Province

    29 votes
    2 comments  ·  Property Operations & PMS » Metrics, analytics and insights  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    Sales shared this idea  · 

  3. Mews Analytics: Top 100 Company report by hotel

    16 votes
    3 comments  ·  Property Operations & PMS » Metrics, analytics and insights  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Sales commented  · 

    Room nights and total revenues per company & per hotel in the Manager Analytics dashboard, to be shown by month, quarter, year.

    Sales shared this idea  · 

  4. Comment section for confirmation letter

    94 votes
    11 comments  ·  Property Operations & PMS » Finance management  ·  Admin →
    How important is this to you?
    idea to upvote  ·  Adminmathias.coudert (Product Manager, MEWS) responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    An error occurred while saving the comment
    Sales commented  · 

    Be able to add text to a confirmation of a booking. e.g. add the time of golf arrangement, confirm table reservation, or congratulate on honeymoon etc

  5. Resources (parking lots, meeting rooms, co-working spaces and others) can be offered through multiple services

    76 votes
    6 comments  ·  Property Operations & PMS » Space management  ·  Admin →
    How important is this to you?
    on the roadmap  ·  Martin Kucera, Product Manager responded

    Dear Mews Customers, 


    I have a fresh update from our development.


    Solution for parking, office and meeting room management has been live and helping hundreds of Mews customers diversify their revenues for quite some time. 


    With the recent release of hourly reservations (details here https://releases.mews.com/en/introducing-hourly-services-to-maximize-your-revenue-PuFPZIwq), we are making it even easier to manage these services. 


    In the coming months, the team will be focusing on improvements for long stays (pro-rata, precise reporting, flexible products & housekeeping intervals etc.)


    If you wish to start using some of the new bookable services, please, reach out to your Customer success representative or follow this step-by-step guide https://help.mews.com/s/article/create-new-bookable-services.


    Kind regards,


    Martin Kucera

    Senior Product Manager

    Mews

    An error occurred while saving the comment
    Sales commented  · 

    The system should be able to handle long term stay, such as residential apartments, where the "guest" is an actual tenant and is staying months at a time, potentially even renting an apartment for a year.

  6. Share customer profiles between properties (multi-property)

    63 votes
    4 comments  ·  Multi-Property Management » Other  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Sales commented  · 

    - Central chain reservation overview
    - Share calendar events between chains
    - Apply changes to all chain properties
    - Chain setup
    - Create employee in all chain properties
    - Move reservation between properties in the same chain
    - Share customer payment cards between chains
    - Employee chain access summaries
    - Select which chain properties to apply restrictions
    - Share customer profiles between properties (multi-property)

  7. Collect business address / billing address

    188 votes
    20 comments  ·  Guest Experience » Guest portal  ·  Admin →
    How important is this to you?
    idea to upvote  ·  Adminjames.taylor (Admin, MEWS) responded
    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
    An error occurred while saving the comment
    Sales commented  · 

    being able to change private address on Operator to corporate address for billing purposes.

  8. Marketplace: Add Micros as a connectable POS

    15 votes
    0 comments  ·  Connectivity » Marketplace  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    Sales supported this idea  · 

  9. Channel: Direct Connection with AirBnb

    159 votes
    13 comments  ·  Connectivity » Integrations  ·  Admin →
    How important is this to you?
    Sales supported this idea  · 

  10. Copy group reservations

    72 votes
    idea to upvote  ·  6 comments  ·  Property Operations & PMS » Reservation management  ·  Admin →
    How important is this to you?
    Sales supported this idea  · 

  11. Show employee who created a note

    78 votes
    4 comments  ·  Property Operations & PMS » Reservation management  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminAldair (Product Manager, MEWS) responded

    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Sales supported this idea  · 

  12. Customizable Preferred Space Features

    95 votes
    15 comments  ·  Property Operations & PMS » Space management  ·  Admin →
    How important is this to you?
    Sales supported this idea  · 

  13. can mark reservations as ''ready to check in'' or ''invalid credit card''

    119 votes
    idea to upvote  ·  2 comments  ·  Property Operations & PMS » Reservation management  ·  Admin →
    How important is this to you?
    Sales supported this idea  · 

  14. Commander Application - Push alert to app once a room is checked-out for houskeeping

    95 votes
    idea to upvote  ·  3 comments  ·  Property Operations & PMS » Housekeeping  ·  Admin →
    How important is this to you?
    Sales supported this idea  · 

  15. Shift handover reports

    105 votes
    idea to upvote  ·  1 comment  ·  Property Operations & PMS » Housekeeping  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Sales commented  · 

    You could use Tasks for this - create a new dept called 'Duty Log' and input a task with shift commentary - mark it as resolved straight away but then you can schedule a report to send next day filters for just duty log.... (NE)

    Sales supported this idea  · 

  16. Automatically send guest bills via email

    187 votes
    14 comments  ·  Property Operations & PMS » Finance management  ·  Admin →
    How important is this to you?
    idea to upvote  ·  Aneta responded

    Hi Mewsers,
    if you have online check-out enabled, guests receive the copy of their bill to their mailbox right after they finish online check-out. (they receive only copy of the bill which was closed by guest during the online. check-out.).

    Other bills closed via Commander are not being sent automatically to the guest yet.

    Have a great day,
    Aneta

    Sales supported this idea  · 

  17. Search for overbookings

    513 votes
    idea to upvote  ·  16 comments  ·  Property Operations & PMS » Reservation management  ·  Admin →
    How important is this to you?
    Sales supported this idea  · 

  18. Product availability

    328 votes
    idea to upvote  ·  37 comments  ·  Multi-Property Management » Other  ·  Admin →
    How important is this to you?
    Sales supported this idea  · 

  19. Split charges on bill

    612 votes
    idea to upvote  ·  87 comments  ·  Property Operations & PMS » Finance management  ·  Admin →
    How important is this to you?
    Sales supported this idea  · 

  20. Extended action log

    390 votes
    14 comments  ·  Property Operations & PMS » User management  ·  Admin →
    How important is this to you?
    on the roadmap  ·  AdminAldair (Product Manager, MEWS) responded

    Hi there Mewsers!

    You’ve asked and we’ve listened.

    We upgraded the action log to make it more detailed and easier to use.

    Below are some of the additional details that we’ve added.

    Before, when a reservation moved to a different room, you couldn’t see which room it was in originally—now you’ll always see exactly how the reservation looked before and after each change.

    We’ve enhanced updates for products. You’ll now be able trace for example, the additions of order items as well as the price adjustments made to your products.

    And finally on the pricing side, no need for a calculator! You can now monitor and report on changes to prices with the both net and gross values, as well as the affects the changes you’ve made have on taxes.

    We will continue working on updates to the action log for different sections of the system. Stay tuned for more!

    Sales supported this idea  · 
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